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Author Topic: Submissions not being processed?  (Read 3134 times)

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PZF

« on: July 03, 2018, 09:12 »
0
or is it just me?
Send pics up, failing to make it into the queue for review in my port.....
Been like it for 2 or 3 days now....


niktol

« Reply #1 on: July 03, 2018, 11:05 »
+1
May easily take up to 2-3 weeks, sometimes longer, before they show up for review. I usually just chill and take care of other things.

PZF

« Reply #2 on: July 03, 2018, 13:18 »
0
Ta. I guess I don't usually check, but this time I sent up some by mistake so wanted to delete them...
Oh well.
Thanks! :)

Mir

« Reply #3 on: September 10, 2018, 07:32 »
+1
Are your images processing, for a few months nothing appears at all for me.

« Reply #4 on: September 10, 2018, 12:53 »
0
Same with me - nothing appears for months.

EO

« Reply #5 on: September 22, 2018, 17:22 »
0
They are going through a backlog--think months not weeks.

msg2018

« Reply #6 on: September 23, 2018, 01:17 »
0
The backlog was there from the very start, that's just the way they do. Keep calm.
« Last Edit: September 23, 2018, 01:20 by msg2018 »

« Reply #7 on: November 05, 2018, 09:43 »
0
Can someone explain what rejected (S),(H) means, thanks

« Reply #8 on: November 05, 2018, 09:58 »
0
.
« Last Edit: November 05, 2018, 10:02 by Oligo »

« Reply #9 on: November 05, 2018, 21:05 »
0
Can someone explain what rejected (S),(H) means, thanks

It is a mystery.  I assume S and H stand for Soft and Hard, with Hard meaning don't resubmit and Soft meaning you can resubmit if you fix the problem.  But since they don't tell you a specific reason that is hard to do.  I just ignore them and move on - fortunately they don't happen very often.  Actually I've never had an H before.  The one I really hate is if they send it to the cutout queue, which Lee in the past said might take months, years or never.  I had that happen occasionally a few years ago but have not looked back to see if they ever got cut out - I assume not.

« Reply #10 on: November 06, 2018, 04:50 »
+1
Can someone explain what rejected (S),(H) means, thanks

It is a mystery.  I assume S and H stand for Soft and Hard, with Hard meaning don't resubmit and Soft meaning you can resubmit if you fix the problem.  But since they don't tell you a specific reason that is hard to do.  I just ignore them and move on - fortunately they don't happen very often.  Actually I've never had an H before.  The one I really hate is if they send it to the cutout queue, which Lee in the past said might take months, years or never.  I had that happen occasionally a few years ago but have not looked back to see if they ever got cut out - I assume not.
I have several pending cut out for months now

Enviado desde mi ALP-L29 mediante Tapatalk


« Reply #11 on: November 06, 2018, 12:58 »
0
Can someone explain what rejected (S),(H) means, thanks

It is a mystery.  I assume S and H stand for Soft and Hard, with Hard meaning don't resubmit and Soft meaning you can resubmit if you fix the problem.  But since they don't tell you a specific reason that is hard to do.  I just ignore them and move on - fortunately they don't happen very often.  Actually I've never had an H before.  The one I really hate is if they send it to the cutout queue, which Lee in the past said might take months, years or never.  I had that happen occasionally a few years ago but have not looked back to see if they ever got cut out - I assume not.


...well that could be an answer or not Hard and Soft  :D,
and the "pending cutout" i think they wait that YOU upload the cutout image that refers to a image that is isolated on white... maybe?

« Reply #12 on: November 07, 2018, 08:19 »
0
Can someone explain what rejected (S),(H) means, thanks

It is a mystery.  I assume S and H stand for Soft and Hard, with Hard meaning don't resubmit and Soft meaning you can resubmit if you fix the problem.  But since they don't tell you a specific reason that is hard to do.  I just ignore them and move on - fortunately they don't happen very often.  Actually I've never had an H before.  The one I really hate is if they send it to the cutout queue, which Lee in the past said might take months, years or never.  I had that happen occasionally a few years ago but have not looked back to see if they ever got cut out - I assume not.
I have several pending cut out for months now

Enviado desde mi ALP-L29 mediante Tapatalk

I have several hundred pending cut out for years. They will never process these images, I consider them rejected.

EO

« Reply #13 on: March 01, 2019, 18:12 »
0
Can someone explain what rejected (S),(H) means, thanks

It is a mystery.  I assume S and H stand for Soft and Hard, with Hard meaning don't resubmit and Soft meaning you can resubmit if you fix the problem.  But since they don't tell you a specific reason that is hard to do.  I just ignore them and move on - fortunately they don't happen very often.  Actually I've never had an H before.  The one I really hate is if they send it to the cutout queue, which Lee in the past said might take months, years or never.  I had that happen occasionally a few years ago but have not looked back to see if they ever got cut out - I assume not.

Interesting. Then, what does (V) mean?   ???

« Reply #14 on: March 02, 2019, 11:01 »
+2
Can someone explain what rejected (S),(H) means, thanks

It is a mystery.  I assume S and H stand for Soft and Hard, with Hard meaning don't resubmit and Soft meaning you can resubmit if you fix the problem.  But since they don't tell you a specific reason that is hard to do.  I just ignore them and move on - fortunately they don't happen very often.  Actually I've never had an H before.  The one I really hate is if they send it to the cutout queue, which Lee in the past said might take months, years or never.  I had that happen occasionally a few years ago but have not looked back to see if they ever got cut out - I assume not.

Interesting. Then, what does (V) mean?   ???

My interpretation is that these are the degrees of quality as perhaps in

sad, horrendous and vexatious

EO

« Reply #15 on: March 02, 2019, 16:13 »
0

My interpretation is that these are the degrees of quality as perhaps in

sad, horrendous and vexatious

Ha! I do recall asking a Canva rep about some images that had been marked (S) and was told it was just a matter of file size (too big). Probably S is class of simple mistakes or format issues.

« Reply #16 on: March 07, 2019, 11:55 »
0
or is it just me?
Send pics up, failing to make it into the queue for review in my port.....
Been like it for 2 or 3 days now....

send 2 batch, 3 weeks ago... nothing.  Canva uploading system suck... time for me to flush it.

« Reply #17 on: March 07, 2019, 17:07 »
+1
They are changing the contributor portal and they said they were going to stop reviewing if new material. But it is true that they have been taking like 4 months in that software makeup... Too long!

Enviado desde mi ALP-L29 mediante Tapatalk


PZF

« Reply #18 on: March 09, 2019, 02:36 »
+1
I fear exciting news coming sometime soon......

« Reply #19 on: March 10, 2019, 09:54 »
+1
Who cares about contributor portal, when sales are nose diving. I don't have much desire to upload there anymore.

« Reply #20 on: March 14, 2019, 08:47 »
+1
Just recived this mail...

Thanks for your patience 🙏
Dear contributors,

In the last few months, our team has been working on a new and improved user interface to better address the many concerns that were shared with us via our contributor survey last December.

The good news is, we'll be rolling out this system and restarting our review of submissions very soon (including all images submitted within the past few months).

But before we get to that, we'd like to share with you another recent revamp that we've been hard at work on: our aesthetics guide.

Our hope is that these visuals will help guide and inspire your upcoming submissions, so that they best reflect the exciting new direction that our photo library will be moving towards.

Kindly reach out if you have any questions. We will be in touch once submissions are officially open again.

Cheers,
Elle

EO

« Reply #21 on: March 14, 2019, 14:05 »
0
Just recived this mail...

Thanks for your patience 🙏
Dear contributors,

In the last few months, our team has been working on a new and improved user interface to better address the many concerns that were shared with us via our contributor survey last December.

The good news is, we'll be rolling out this system and restarting our review of submissions very soon (including all images submitted within the past few months).

But before we get to that, we'd like to share with you another recent revamp that we've been hard at work on: our aesthetics guide.

Our hope is that these visuals will help guide and inspire your upcoming submissions, so that they best reflect the exciting new direction that our photo library will be moving towards.

Kindly reach out if you have any questions. We will be in touch once submissions are officially open again.

Cheers,
Elle

Same. What do you make of their aesthetic guide?

« Reply #22 on: March 15, 2019, 07:24 »
0
The "contributor page" is still the same tho

« Reply #23 on: March 15, 2019, 08:25 »
+1
They said "very soon". Idk is that email is supposed to make us excited and willing to submit more work, despite the fact that the sales are going down. And who knows what "very soon" means exactly - maybe another couple of months or even more?

So they screwed us with the Getty deal, and now they are using children psychology on us because they still want our work. Seems like Canva just keeps getting nicer and nicer.

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