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Author Topic: Very bad experience with Canva  (Read 1189 times)

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« on: March 30, 2022, 00:45 »
+1
I've never been a Canva contractor.
Canva "resold" photos from my portfolio from Getty Images / iStock.
I received this message from some moron named Ivy (CANVA)here:
"Ivy (Canva) Feb 2, 2022
Thank you for reaching out to us. We take intellectual property rights seriously and we appreciate that you brought this to our attention..."

But it is not true really, its Canva joke.

Unfortunately (for me) this activity continued/continues long after I cancelled my contract with Getty.
However, they have not responded to my call to cease this activity.
(February 14, 2022 at [email protected] [nofollow])

More information on the background of the activity and who Canva is - here:
https://www.microstockgroup.com/general-stock-discussion/gettyimagesistock-canva-sinking-boats-in-microstock-sea/


Milleflore

« Reply #1 on: March 30, 2022, 01:19 »
+1
I've never been a Canva contractor.
Canva "resold" photos from my portfolio from Getty Images / iStock.
I received this message from some moron named Ivy (CANVA)here:
"Ivy (Canva) Feb 2, 2022
Thank you for reaching out to us. We take intellectual property rights seriously and we appreciate that you brought this to our attention..."

But it is not true really, its Canva joke.

Unfortunately (for me) this activity continued/continues long after I cancelled my contract with Getty.
However, they have not responded to my call to cease this activity.
(February 14, 2022 at [email protected])

More information on the background of the activity and who Canva is - here:
https://www.microstockgroup.com/general-stock-discussion/gettyimagesistock-canva-sinking-boats-in-microstock-sea/

Hi Louda, these are some initial thoughts that came to me: first of all, it could be a problem with Getty. Have you checked that Getty has definitely removed your photos for sale from their site?

This is what I know about the Getty/Canva relationship: Getty has an arrangement with Canva where all the files that are available on Getty are also available on Canva. You don't have to be a contributor to Canva to have them sell your files.

When someone uses your Getty files in Canva and downloads their design, the designer pays an extra amount for that file (or it comes out of their Pro account fees), which is then sent to Getty to pay to the contributor. If someone in Canva has downloaded your file, then there must be some commissions held by Getty somewhere that is owing to you.

There may also be a problem somewhere between Getty and Canva in updating their feeds of what files are available.

I believe that a Canva representive visits this forum, so hopefully he may read this and sort it out for you.
« Last Edit: March 30, 2022, 01:23 by Annie »

« Reply #2 on: March 30, 2022, 01:47 »
+1
Hello Annie, read the link, there is everything or at least everything most important.
Getty confirmed removal of the portfolio from all sites.
They both, Canva as well Getty do not communicate.
They do not want to take responsibility for what they secretly sold.

« Reply #3 on: March 30, 2022, 07:32 »
0
I don't know the ins and outs of the deal Getty have with Canva, but if you sell with Canva individually they retain the right to sell your images that have been previously sold or merely placed in a mock up or template for future use indefinately. My inages were selling up to two years after they were no longer available on the site, and even now years after I closed my account they would under the terms and conditions still be available and will be long after I'm gone.

« Reply #4 on: March 30, 2022, 07:34 »
0
There's a Canva rep on this forum, have you tried PMing them?

« Reply #5 on: March 30, 2022, 09:49 »
+1
I don't know the ins and outs of the deal Getty have with Canva, but if you sell with Canva individually they retain the right to sell your images that have been previously sold or merely placed in a mock up or template for future use indefinately. My inages were selling up to two years after they were no longer available on the site, and even now years after I closed my account they would under the terms and conditions still be available and will be long after I'm gone.

I was not Canva contributor.
I was only iStock/Getty Images contributor.
Canva kept my portfolio online for a year after I cancelled my contract with Getty and also continued to sell my portfolio online.
At the same time, Getty lied and to this day they lie that the portfolio was withdrawn from all sites.

Read all story here: https://www.microstockgroup.com/general-stock-discussion/gettyimagesistock-canva-sinking-boats-in-microstock-sea/


 

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