Author Topic: Confusing Rejections (Read 13102 times)

thomasw · « **on:** March 31, 2008, 00:11 »

Can anyone tell me how to question a rejection with crestock? I have just started uploading there and have just gotten back a large number of rejections, some do make sense but others refer to "Unfortunately, there may be potential copyright issues with the characters on the eggs" except there are no eggs in the image or trade marks! Any help would be welcomed.

RT · « **Reply #1 on:** March 31, 2008, 01:09 »

Welcome to Crestock !!! Trust me when I tell you that nobody in the world will be able to explain the Crestock acceptance/rejection policy.

Go back through some of the best/worse images of the day and you'll see that the 'judge' (whom I presume heads up their review team) hasn't got a clue about stock photography, although I'll agree with the vast majority of the worse ones, but I'm amazed sometimes as to what he/she classes as a great stock photo.

rene · « **Reply #2 on:** March 31, 2008, 01:27 »

There's no reason for submitting to Crestock. Stupid rejections, slow downloads and lowest earnings in microstock : $0.25 / dl.

josh_crestock · « **Reply #3 on:** March 31, 2008, 01:46 »

Quote from: thomasw on March 31, 2008, 00:11

Can anyone tell me how to question a rejection with crestock? I have just started uploading there and have just gotten back a large number of rejections, some do make sense but others refer to "Unfortunately, there may be potential copyright issues with the characters on the eggs" except there are no eggs in the image or trade marks! Any help would be welcomed.

Thomasw, it seems like a case of human error and we apologize for this. It happens every few 1000 inspections that an inspector will forget to untick one box in the inspection system which leaves a custom rejection attached to that image. I will look into this and contact you directly with the outcome.

Also, Judge Ross isn't on the inspector team

He's an external consultant.

Josh Hodge
The Crestock Team

peep · « **Reply #4 on:** March 31, 2008, 05:22 »

Speaking of the rejections - what is "Custom"

I have loads of pictures rejected for this very reason and I do not even know what it means.

josh_crestock · « **Reply #5 on:** March 31, 2008, 06:19 »

Sorry that "Custom" might be causing some confusion. It indicates that the inspector has made a customized, more specific rejection reason, where a bit of extra explanation is required. The word "Custom" precedes every custom rejection.

Hope that helps!

Josh
The Crestock Team

RT · « **Reply #6 on:** March 31, 2008, 07:42 »

Quote from: josh_crestock on March 31, 2008, 01:46

Also, Judge Ross isn't on the inspector team He's an external consultant.

Josh Hodge
The Crestock Team

Well save yourselves some money and sack him because he hasn't got a clue about stock, then with the money you save you could increase the pathetic 25cent commission we get for a subscription sale.

josh_crestock · « **Reply #7 on:** March 31, 2008, 08:01 »

Thanks for your concerns.

Unfortunately, we have a much higher number of users (clients and photographers) giving feedback to the contrary so we're not able to retire Judge Ross, yet.

Judge Ross works pro bono ...which is even less than a pathetic 25 cent commission sale

anonymous · « **Reply #8 on:** March 31, 2008, 08:48 »

well then for god sake, PAY the man and maybe he'll do a better job

RT · « **Reply #9 on:** March 31, 2008, 08:50 »

Quote from: josh_crestock on March 31, 2008, 08:01

Judge Ross works pro bono ...which is even less than a pathetic 25 cent commission sale

So the guy thats judging photos is earning less than the photos he's judging sell for, wow I bet there was a queue for that job

josh_crestock · « **Reply #10 on:** March 31, 2008, 09:22 »

OK, fair enough. To explain though, the section 'Today's Best Image' isn't used to promote the more typical stock photos (ie. businessman on white background, laptop on black background etc.), these ideas are well searched for, and receive exposure that way. Crestock has them too, and we like them. But, the section gives us space to promote images that are a little different, with fresh ideas as an inspiration to buyers and photographers.

If you're still dissatisfied or would just like to contribute then feel free to send me some image numbers of some deserving images and I'll pass them on to Judge Ross.

RT · « **Reply #11 on:** March 31, 2008, 12:42 »

Quote from: josh_crestock on March 31, 2008, 09:22

OK, fair enough. To explain though, the section 'Today's Best Image' isn't used to promote the more typical stock photos (ie. businessman on white background, laptop on black background etc.), these ideas are well searched for, and receive exposure that way. Crestock has them too, and we like them. But, the section gives us space to promote images that are a little different, with fresh ideas as an inspiration to buyers and photographers.

If you're still dissatisfied or would just like to contribute then feel free to send me some image numbers of some deserving images and I'll pass them on to Judge Ross.

Josh,

I'm not dissatisfied because it hasn't directly effected me, interesting though that you have to contribute your images, I presumed he just made his choice from ones the reviewers had highlighted as good/bad during the assessment process, and all my images are deserving of praise

so tell him to pick any he wants.

I must say though IMO it would be better if you got somebody that knew a bit more about photography to do the judging, I looked back through some of the 'best images of the day' the majority are great I'll give you that, however some are utter s%*t and yet he waxes lyrical about them, maybe it's me, I never have understood the theory that if something is bad enough it can be classed as 'art' which then makes it good.

Alatriste · « **Reply #12 on:** March 31, 2008, 13:27 »

RT, before I start, your link to DT and StockXpert doesnt work for me.

Crestock used to reject almost all what I upload at the beginning. Well I could understand, they have a high level for acceptance.
Then they became less picky or my images improved and the acceptance ratio increased very much.
And now when my images are better by far (honestly is what I think) they reject all the batch.

If the last images arent enough good I shouldnt have any image at Crestock. (neither in SS, IS, StockXpert, 123...)

Regarding judge ross... I think it is a funny figure, just a marketing policy. I dont see it a bad idea. Perhaps if one of my images were in the "worst image archive" I wouldnt think so...

RT · « **Reply #13 on:** March 31, 2008, 13:40 »

Quote from: Trebuchet on March 31, 2008, 13:27

RT, before I start, your link to DT and StockXpert doesnt work for me.

Strange, they work for me and clicking on them brings up the right web address with my portfolio name at the end, I'll try from a different ISP address later, thanks for the heads up.

fotografer · « **Reply #14 on:** March 31, 2008, 13:53 »

Don't know if you've changed it or not but StockXpert is working for me. Can't check DT at the moment as the site seems to be down.

josh_crestock · « **Reply #15 on:** April 01, 2008, 06:11 »

Quote from: RT on March 31, 2008, 12:42

Josh,

I'm not dissatisfied because it hasn't directly effected me, interesting though that you have to contribute your images, I presumed he just made his choice from ones the reviewers had highlighted as good/bad during the assessment process, and all my images are deserving of praise so tell him to pick any he wants.

I'll be sure to let Judge Ross know that you want him to take a look over your portfolio

The best images are selected from approved images but not necessarily based on the rating given by the inspector.

Quote from: RT on March 31, 2008, 12:42

I must say though IMO it would be better if you got somebody that knew a bit more about photography to do the judging, I looked back through some of the 'best images of the day' the majority are great I'll give you that, however some are utter s%*t and yet he waxes lyrical about them, maybe it's me, I never have understood the theory that if something is bad enough it can be classed as 'art' which then makes it good.

IMO Judge Ross picks some great images and even after viewing almost everything coming in, I still get a surprise every now and then. This is just a matter of taste, though, and Judge Ross has his own taste. I agree in not agreeing with every image that he picks, but hey, he's only human after all.

RT · « **Reply #16 on:** April 01, 2008, 09:09 »

Quote from: josh_crestock on April 01, 2008, 06:11

but hey, he's only human after all.

So the rumour about being a lemur with glaucoma isn't true then

I'm sure he can't wait to look through my portfolio

fotoKmyst · « **Reply #17 on:** April 01, 2008, 09:33 »

Quote from: josh_crestock on March 31, 2008, 08:01

Thanks for your concerns.

judge Ross works pro bono ...which is even less than a pathetic 25 cent commission sale

first off, i have to commendate Josh for being here. with other stock photo agency i know that some of the photographers are still waiting for a reply, never mind a visit to a forum to contact you. my colleagues have photos that are still being used even after they contact the ppl to ask how they can delete the photos or even close their accounts. i think it's been months since all they got was an auto reply saying : we usually respond to you within one business day

one last question if i may Josh. do ppl like judge ross also contribute to your agency. if so, perharps the judges may be preventing others submissions to boost their own sales.

just wondering.

josh_crestock · « **Reply #18 on:** April 01, 2008, 09:51 »

Quote from: fotoKmyst on April 01, 2008, 09:33

first off, i have to commendate Josh for being here. with other stock photo agency i know that some of the photographers are still waiting for a reply, never mind a visit to a forum to contact you. my colleagues have photos that are still being used even after they contact the ppl to ask how they can delete the photos or even close their accounts. i think it's been months since all they got was an auto reply saying : we usually respond to you within one business day

one last question if i may Josh. do ppl like judge ross also contribute to your agency. if so, perharps the judges may be preventing others submissions to boost their own sales.

just wondering.

No worries, Crestock sees microstockgroup.com as a pretty valuable communication platform for keeping in touch with photographers, so its really us who are glad to be here.

I wouldn't want to reveal too much about Judge Ross, it takes away from the unknown, mystery factor about the guy, which helps maintain interest. Though, to ease your concerns, Judge Ross is not a contributing artist. The responsibility of picking Ross' images has been handled by different members of staff at different times (never me, and usually by more than one person at a time).

RacePhoto · « **Reply #19 on:** April 02, 2008, 01:26 »

Quote from: RT on April 01, 2008, 09:09

Quote from: josh_crestock on April 01, 2008, 06:11
but hey, he's only human after all.

So the rumour about being a lemur with glaucoma isn't true then

I'm sure he can't wait to look through my portfolio

The Bush Baby is upset that you would mistake him for a Lemur.

I think if people read between the lines, starting from the beginning, you'll understand that Judge Ross is none other than... (oops, I see a black limo and some guys with Sun glasses are at the door and I hear invisible helicopters above the office. Have to go now)

I'll answer in the form of a question. What do these three people have in common? Betty Crocker, Sherlock Holmes and Judge Ross? And they all have many things in common!

anonymous · « **Reply #20 on:** April 02, 2008, 08:54 »

Quote from: RacePhoto on April 02, 2008, 01:26

I'll answer in the form of a question. What do these three people have in common? Betty Crocker, Sherlock Holmes and Judge Ross? And they all have many things in common!

inability to know good photography?

josh_crestock · « **Reply #21 on:** April 02, 2008, 09:10 »

For anyone new to Crestock, Judge Ross is responsible for choosing his favourite image every day.

Check it out here:
http://www.crestock.com/todays-best-image.aspx

Let Judge Ross know what you think about the images he is choosing thru the comment system, too.

cascoly · « **Reply #22 on:** April 18, 2008, 13:29 »

i'm new to crestock, soon to be GONE -- i've asked multiple times how hundreds of images accepted at other sites can be rejected out of hand by crestock, with minimal or no info on why. .

i understand crestock claims to have stricter standards, but it's impossible to tell that from the reviewers - i have NO IDEA why 17 of 200 images were accepted

an added insult is having to click thru images 1 by 12 to find out if any reason was given for the rejection. granted crestock can do whatever they want, but ti would seem they'd have some concern about attracting photographers.

as far as the judge - i agree his selections are mostly random, but i really dont like the idea of ridiculing other people's work, when they havent asked for his opinion, and certainly not asked to be put up to public view.

steve

jsolie · « **Reply #23 on:** April 18, 2008, 15:09 »

I've had some surprising rejections at Crestock. And some surprising accepts. While rejections are no fun (and I'm awaiting what happens to a batch that I uploaded the other night), I've learned to pick and choose which battles to fight. If I feel strongly about an image, I'll question it. If not, I'll usually just let it go, chuckle to myself (because more-than-likely the image has been accepted elsewhere), and not worry about it anymore.

As for Judge Ross, I've thought about getting a tee shirt with the grumpy photo on the front and a big "I <heart> Judge Ross" on the back.

I may not always agree with what he says, or the images that he selects, but it's oh-so-fun reading the

"Worst" section. I don't get as many sales as I'd like there...it's either their upload procedure or that scowl that keeps me returning.

dbvirago · « **Reply #24 on:** April 19, 2008, 06:52 »

I'm a little confused at Crestock also. Decided to give them a try and sent my standard 'trial set'. These are the best 25 all time sellers of my images that have been accepted at all 10 of my regular long term sites. Half of them were rejected. That's too many from this set regardless of 'standards'

I've since uploaded some more and the acceptance/rejections are all over the place.

Also, I have a dozen or so in the ftp server for 10 days that haven't been move yet.

Just not sure if Crestock is ready for prime time yet. I'm trying to find a site to fill the negligible void caused by LO. Anyone have a suggestion?

josh_crestock · « **Reply #25 on:** April 21, 2008, 04:02 »

Quote from: jsolie on April 18, 2008, 15:09

I've had some surprising rejections at Crestock. And some surprising accepts. While rejections are no fun (and I'm awaiting what happens to a batch that I uploaded the other night), I've learned to pick and choose which battles to fight. If I feel strongly about an image, I'll question it. If not, I'll usually just let it go, chuckle to myself (because more-than-likely the image has been accepted elsewhere), and not worry about it anymore.

If you feel strongly about an image that has been rejected, I would encourage you to contact helpdesk[at]crestock.com. There are cases of misunderstandings here, and, while we do have comparatively high standards, we by no means, want to appear unfair.

Quote from: jsolie on April 18, 2008, 15:09

As for Judge Ross, I've thought about getting a tee shirt with the grumpy photo on the front and a big "I <heart> Judge Ross" on the back. I may not always agree with what he says, or the images that he selects, but it's oh-so-fun reading the "Worst" section. I don't get as many sales as I'd like there...it's either their upload procedure or that scowl that keeps me returning.

We're looking at getting some merchandise done, right now. We've been wondering what to put on a t-shirt, so I might pass this idea onto the design team and see what they come up with

Thanks for the tip.

Josh
The Crestock Team

josh_crestock · « **Reply #26 on:** April 21, 2008, 04:06 »

Oh, and another thing...

Any contact with helpdesk, please please, put either your username, real name, or email address on the contact sheet. If you just put 'Johnny D', then in most cases we can't find out which 'Johnny D' you are.

Many thanks.

anonymous · « **Reply #27 on:** April 21, 2008, 07:39 »

Quote from: josh_crestock on April 21, 2008, 04:02

Quote from: jsolie on April 18, 2008, 15:09
I've had some surprising rejections at Crestock. And some surprising accepts. While rejections are no fun (and I'm awaiting what happens to a batch that I uploaded the other night), I've learned to pick and choose which battles to fight. If I feel strongly about an image, I'll question it. If not, I'll usually just let it go, chuckle to myself (because more-than-likely the image has been accepted elsewhere), and not worry about it anymore.
If you feel strongly about an image that has been rejected, I would encourage you to contact helpdesk[at]crestock.com. There are cases of misunderstandings here, and, while we do have comparatively high standards, we by no means, want to appear unfair.

Quote from: jsolie on April 18, 2008, 15:09
As for Judge Ross, I've thought about getting a tee shirt with the grumpy photo on the front and a big "I <heart> Judge Ross" on the back. I may not always agree with what he says, or the images that he selects, but it's oh-so-fun reading the "Worst" section. I don't get as many sales as I'd like there...it's either their upload procedure or that scowl that keeps me returning.

We're looking at getting some merchandise done, right now. We've been wondering what to put on a t-shirt, so I might pass this idea onto the design team and see what they come up with Thanks for the tip.

Josh
The Crestock Team

Josh,
Having to contact support just adds another layer of "work" for $.25 per sale and I think i speak for the majority in saying instead of putting $$ into merchandising the judge, how about bumping up the payouts for the sales?

josh_crestock · « **Reply #28 on:** April 21, 2008, 08:09 »

Hmm.. well, the difference in cost between putting judge ross on a couple of t-shirts and increasing sales commission is comparative to the difference between buying a seat ticket at a football match and buying the whole stadium.

I know a lot of efforts and resources are being put into marketing and advertising Crestock, in the most effective ways we can, at the moment. This is imperative , and we've instigated a lot of extra efforts in the past month that are lifting us towards a site-wide BME. This is slow work in a congested market, but this month will continue on from steady gains we made at the end of 2007. It has been mentioned before that, simply raising the commission price (by reducing marketing efforts), is not sustainable, especially whilst sales at Crestock aren't yet going to be a major source of income for too many people and wouldn't produce any noticeable increase.

I appreciate any contact with photographers and don't think its too much added work to click on the contact link from the inspection notification email and let us know what the issue is. If photographers are investing images at Crestock then we don't mind investing time to personally reply with any needed clarification. Please continue to remain reasonable with these requests and still aware that Crestock does have some higher creative standards in some areas as this makes our collection more marketable to paying clients.

Thanks for the feedback,

Josh Hodge
The Crestock Team

leaf · « **Reply #29 on:** April 21, 2008, 08:57 »

yeah, i think crestock IS getting better.

I all ready have a BME on crestock and it is only 20 days into the month. Another comparison is.. The earnings from this month are only a few dollars short of what I earned TOTAL in 2007 from crestock.

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Author Topic: Confusing Rejections (Read 13102 times)

thomasw

RT

rene

josh_crestock

peep

josh_crestock

RT

josh_crestock

anonymous

RT

josh_crestock

RT

Alatriste

RT

fotografer

josh_crestock

RT

fotoKmyst

josh_crestock

RacePhoto

anonymous

josh_crestock

cascoly

jsolie

dbvirago

josh_crestock

josh_crestock

anonymous

josh_crestock

leaf

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