Author Topic: Confusing Rejections (Read 13101 times)

josh_crestock · « **Reply #25 on:** April 21, 2008, 04:02 »

Quote from: jsolie on April 18, 2008, 15:09

I've had some surprising rejections at Crestock. And some surprising accepts. While rejections are no fun (and I'm awaiting what happens to a batch that I uploaded the other night), I've learned to pick and choose which battles to fight. If I feel strongly about an image, I'll question it. If not, I'll usually just let it go, chuckle to myself (because more-than-likely the image has been accepted elsewhere), and not worry about it anymore.

If you feel strongly about an image that has been rejected, I would encourage you to contact helpdesk[at]crestock.com. There are cases of misunderstandings here, and, while we do have comparatively high standards, we by no means, want to appear unfair.

Quote from: jsolie on April 18, 2008, 15:09

As for Judge Ross, I've thought about getting a tee shirt with the grumpy photo on the front and a big "I <heart> Judge Ross" on the back. I may not always agree with what he says, or the images that he selects, but it's oh-so-fun reading the "Worst" section. I don't get as many sales as I'd like there...it's either their upload procedure or that scowl that keeps me returning.

We're looking at getting some merchandise done, right now. We've been wondering what to put on a t-shirt, so I might pass this idea onto the design team and see what they come up with

Thanks for the tip.

Josh
The Crestock Team

josh_crestock · « **Reply #26 on:** April 21, 2008, 04:06 »

Oh, and another thing...

Any contact with helpdesk, please please, put either your username, real name, or email address on the contact sheet. If you just put 'Johnny D', then in most cases we can't find out which 'Johnny D' you are.

Many thanks.

anonymous · « **Reply #27 on:** April 21, 2008, 07:39 »

Quote from: josh_crestock on April 21, 2008, 04:02

Quote from: jsolie on April 18, 2008, 15:09
I've had some surprising rejections at Crestock. And some surprising accepts. While rejections are no fun (and I'm awaiting what happens to a batch that I uploaded the other night), I've learned to pick and choose which battles to fight. If I feel strongly about an image, I'll question it. If not, I'll usually just let it go, chuckle to myself (because more-than-likely the image has been accepted elsewhere), and not worry about it anymore.
If you feel strongly about an image that has been rejected, I would encourage you to contact helpdesk[at]crestock.com. There are cases of misunderstandings here, and, while we do have comparatively high standards, we by no means, want to appear unfair.

Quote from: jsolie on April 18, 2008, 15:09
As for Judge Ross, I've thought about getting a tee shirt with the grumpy photo on the front and a big "I <heart> Judge Ross" on the back. I may not always agree with what he says, or the images that he selects, but it's oh-so-fun reading the "Worst" section. I don't get as many sales as I'd like there...it's either their upload procedure or that scowl that keeps me returning.

We're looking at getting some merchandise done, right now. We've been wondering what to put on a t-shirt, so I might pass this idea onto the design team and see what they come up with Thanks for the tip.

Josh
The Crestock Team

Josh,
Having to contact support just adds another layer of "work" for $.25 per sale and I think i speak for the majority in saying instead of putting $$ into merchandising the judge, how about bumping up the payouts for the sales?

josh_crestock · « **Reply #28 on:** April 21, 2008, 08:09 »

Hmm.. well, the difference in cost between putting judge ross on a couple of t-shirts and increasing sales commission is comparative to the difference between buying a seat ticket at a football match and buying the whole stadium.

I know a lot of efforts and resources are being put into marketing and advertising Crestock, in the most effective ways we can, at the moment. This is imperative , and we've instigated a lot of extra efforts in the past month that are lifting us towards a site-wide BME. This is slow work in a congested market, but this month will continue on from steady gains we made at the end of 2007. It has been mentioned before that, simply raising the commission price (by reducing marketing efforts), is not sustainable, especially whilst sales at Crestock aren't yet going to be a major source of income for too many people and wouldn't produce any noticeable increase.

I appreciate any contact with photographers and don't think its too much added work to click on the contact link from the inspection notification email and let us know what the issue is. If photographers are investing images at Crestock then we don't mind investing time to personally reply with any needed clarification. Please continue to remain reasonable with these requests and still aware that Crestock does have some higher creative standards in some areas as this makes our collection more marketable to paying clients.

Thanks for the feedback,

Josh Hodge
The Crestock Team

leaf · « **Reply #29 on:** April 21, 2008, 08:57 »

yeah, i think crestock IS getting better.

I all ready have a BME on crestock and it is only 20 days into the month. Another comparison is.. The earnings from this month are only a few dollars short of what I earned TOTAL in 2007 from crestock.

MicrostockGroup Sponsors

Author Topic: Confusing Rejections (Read 13101 times)

josh_crestock

josh_crestock

anonymous

josh_crestock

leaf

Related Topics

Sponsors

Microstock Poll Results

Sponsors