MicrostockGroup
Agency Based Discussion => Crestock.com => Topic started by: goldenangel on September 28, 2009, 16:04
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This is what I got from Crestock a few minutes ago:
"Some of you may have noticed that little orange triangle in the lower right corner at Crestock saying "Give Feedback". This is basically a feedback form that we've been running for a few days to get ideas on where to improve the site to make it even better for you.
Unfortunately, aside from a lot of praise and constructive criticism, we've received some feedback with bug reports – some are being repeatedly logged out, some have problems when paying for Credits or Subscriptions, while others again receive totally different error messages.
It is unacceptable for us to have annoying things like that going on, so if you experience any kind of technical problem on Crestock, please do let us know so we can fix it.
Here's how:
1) Send an email to: [email protected] (please do not use the orange feedback form)
2) Please include as much of this information as possible:
* What did you do when you experienced problems?
* The URL on which you experienced the problem
* What Error Message did you get (if any)?
* Browser & version
* Operating System
* Cookies Enabled? (Yes/No)
3) If possible, also include a screenshot of what happened.
Anyone who sends us an Error Message or Bug Report will receive 50 Image Credits on their account if you include your Crestock user name in the report.
Thanks in advance from Geir Are Jensen and the rest of the Crestock Team!"
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I wonder if they consider the horrible sales a bug? :D
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Paying contributors to find bugs, quite funny I think:)
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Maybe this is a chance I FINALLY get a payout? ;D
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Maybe this is a chance I FINALLY get a payout? ;D
That's what I thought too :D
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Great idea. Who said we cannot make money at Creastock ?
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so what they give you 50 image credits .. meaning you can spend 50 credits on buying images? That's what it sounded like to me. In any case that is some pretty lame business practice. Which most likely has nothing to do with actual bug detection but more of a desperate marketing tactic. If they are honestly to the point of paying off users to "beta test" the system .. they need to fire all their coders and hire new ones. Sounds more like a goofy strategy to get people talking about Crestock ... ummmm and what are we doing? LOL
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lol welcome to cynicalstockgroup.com
Think it's good to see an agency looking for help/advice from users rather than turning a deaf ear to it.
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so what they give you 50 image credits .. meaning you can spend 50 credits on buying images? That's what it sounded like to me. In any case that is some pretty lame business practice. Which most likely has nothing to do with actual bug detection but more of a desperate marketing tactic. If they are honestly to the point of paying off users to "beta test" the system .. they need to fire all their coders and hire new ones. Sounds more like a goofy strategy to get people talking about Crestock ... ummmm and what are we doing? LOL
The same thing got on my mind too. But, lets hope they will pay us.
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Crestock seems to suffer from pretty persistent bugs in image reviews, paying contributors and auto-opt ins to their wordpress program without an opt out. That makes three bugs. Now, do I get 150 credits?
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I am suffer here... :'(
They rejected 45/48 of my photos...
Every photo on white background because "bad isolation"...
But, they are not isolations, these are only on a white background....
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Maybe this is a chance I FINALLY get a payout? ;D
i think they will pay you with image credits so you can buy other images , not to convert into money :'(
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Maybe this is a chance I FINALLY get a payout? ;D
i think they will pay you with image credits so you can buy other images , not to convert into money :'(
Our fears have come true:
"
Thanks for taking time to provide feedback on Crestock - we have now added 50 credits to your account.
Sorry to hear about this problem - are working on making sure this is resolved for all users.
Please let me know if you experience any further problems. "
So yes, they gave me 50 credits to buy images and I see no way of transferring that to my balance. According to their agreement we may not buy our own images. Well, at least I can buy images from other people. :)
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I got the same email! :) They gave me 50 credits.
Good idea Goldenangel! :)
Thanks Crestock :)
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How long did it take to get a reply? I sent in an error and have not heard back.
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I sent in the feedback on September 28 and got my credits today.
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Goldenangel and Whitechild: you can then buy images one from the other.
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Goldenangel and Whitechild: you can then buy images one from the other.
That's exactly what we did. :D
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Anybody else? I have these 50 credits that are going wanting...
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;D
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Glad someone made good use of the offer - and kudos to Crestock creating the offer.