MicrostockGroup

Agency Based Discussion => Crestock.com => Topic started by: Norebbo on November 05, 2008, 10:48

Title: How to contact Crestock?
Post by: Norebbo on November 05, 2008, 10:48

Does anybody have an email address for any of the admin's at Crestock? I have been trying to contact them for about a week in regards to a copyright issue, and it seems all email sent to "help@crestock.com" goes straight into oblivion...

Title: Re: How to contact Crestock?
Post by: leaf on November 05, 2008, 11:34

You could try sending Josh a private message

http://www.microstockgroup.com/index.php?action=profile;u=771

Title: Re: How to contact Crestock?
Post by: Norebbo on November 06, 2008, 10:19

Excellent, thanks! It worked - Josh cleared things up for me ASAP.

Title: Re: How to contact Crestock?
Post by: nata_rass on November 24, 2008, 04:59

One week has passed since I PMed Josh. It seems that CreStock staff just ignores any questions related to rejections. Shame! >:(

Title: Re: How to contact Crestock?
Post by: jcpjr on November 24, 2008, 10:07

Don't feel alone in this matter, I sent them 3 emails over the past months to delete my account and never heard a thing. I stopped uploading to them due to their poor reviewing. I'm thinking Ansel Adams would have had a tough time getting his stuff approved...

Title: Re: How to contact Crestock?
Post by: khwi on November 25, 2008, 00:30

Quote from: jcpjr on November 24, 2008, 10:07

I'm thinking Ansel Adams would have had a tough time getting his stuff approved...

LOL

Title: Re: How to contact Crestock?
Post by: charlesknox on November 25, 2008, 10:20

I just sent mine to delete my account we'll see if they respond

Title: Re: How to contact Crestock?
Post by: josh_crestock on November 25, 2008, 11:27

Hi,

Due to recent mail server changes, I understand that a lot of the mails sent to helpdesk over a period of time became mixed up with answered emails. This has caused a pretty confusing backlog of emails for one of my colleagues, but I understand from them that they are on top of the situation.

We apologize any inconvenience and hope to get in touch with you shortly regarding outstanding enquiries.

Josh
The Crestock Team

Title: Re: How to contact Crestock?
Post by: nata_rass on December 10, 2008, 07:31

Josh,

Any enquiry should be considered outstanding  :P

Title: Re: How to contact Crestock?
Post by: fljac on December 10, 2008, 07:47

HI
Does anyone know if there's any "life" on crestock?

I have had an initial batch of 105 images pending review for quite some time, and when I browse the site, I only see very little signs of anything happening there..

The section for recently uploaded images does almost never change either....

So what can I expect?  - if anything?

Kind regards
Flemming

Title: Re: How to contact Crestock?
Post by: grif on December 10, 2008, 09:48

Quote from: fljac on December 10, 2008, 07:47

So what can I expect?  - if anything?



Well in a few more weeks they all get rejected  :D