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Author Topic: Crestock wants bug/error reports for 50 credits  (Read 9162 times)

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« on: September 28, 2009, 16:04 »
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This is what I got from Crestock a few minutes ago:

"Some of you may have noticed that little orange triangle in the lower right corner at Crestock saying "Give Feedback". This is basically a feedback form that we've been running for a few days to get ideas on where to improve the site to make it even better for you.

Unfortunately, aside from a lot of praise and constructive criticism, we've received some feedback with bug reports some are being repeatedly logged out, some have problems when paying for Credits or Subscriptions, while others again receive totally different error messages.

It is unacceptable for us to have annoying things like that going on, so if you experience any kind of technical problem on Crestock, please do let us know so we can fix it.

Here's how:
1) Send an email to: [email protected] (please do not use the orange feedback form)

2) Please include as much of this information as possible:

    * What did you do when you experienced problems?
    * The URL on which you experienced the problem
    * What Error Message did you get (if any)?
    * Browser & version
    * Operating System
    * Cookies Enabled? (Yes/No)

3) If possible, also include a screenshot of what happened.


Anyone who sends us an Error Message or Bug Report will receive 50 Image Credits on their account if you include your Crestock user name in the report.


Thanks in advance from Geir Are Jensen and the rest of the Crestock Team!"


« Reply #1 on: September 28, 2009, 16:24 »
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I wonder if they consider the horrible sales a bug?  :D

« Reply #2 on: September 28, 2009, 16:34 »
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Paying contributors to find bugs, quite funny I think:)

« Reply #3 on: September 28, 2009, 19:18 »
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Maybe this is a chance I FINALLY get a payout?  ;D

« Reply #4 on: September 28, 2009, 20:09 »
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Maybe this is a chance I FINALLY get a payout?  ;D
That's what I thought too :D

« Reply #5 on: September 28, 2009, 22:01 »
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Great idea. Who said we cannot make money at Creastock ?

« Reply #6 on: September 29, 2009, 03:15 »
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so what they give you 50 image credits .. meaning you can spend 50 credits on buying images? That's what it sounded like to me. In any case that is some pretty lame business practice. Which most likely has nothing to do with actual bug detection but more of a desperate marketing tactic. If they are honestly to the point of paying off users to "beta test" the system .. they need to fire all their coders and hire new ones. Sounds more like a goofy strategy to get people talking about Crestock ... ummmm and what are we doing? LOL

« Reply #7 on: September 29, 2009, 03:24 »
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lol welcome to cynicalstockgroup.com

Think it's good to see an agency looking for help/advice from users rather than turning a deaf ear to it.

« Reply #8 on: September 29, 2009, 03:43 »
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so what they give you 50 image credits .. meaning you can spend 50 credits on buying images? That's what it sounded like to me. In any case that is some pretty lame business practice. Which most likely has nothing to do with actual bug detection but more of a desperate marketing tactic. If they are honestly to the point of paying off users to "beta test" the system .. they need to fire all their coders and hire new ones. Sounds more like a goofy strategy to get people talking about Crestock ... ummmm and what are we doing? LOL

The same thing got on my mind too. But, lets hope they will pay us.

« Reply #9 on: October 02, 2009, 04:46 »
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Crestock seems to suffer from pretty persistent bugs in image reviews, paying contributors and auto-opt ins to their wordpress program without an opt out. That makes three bugs. Now, do I get 150 credits?

« Reply #10 on: October 03, 2009, 14:01 »
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I am suffer here... :'(

They rejected 45/48 of my photos...

Every photo on white background because "bad isolation"...

But, they are not isolations, these are only on a white background....

« Reply #11 on: October 05, 2009, 07:53 »
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Maybe this is a chance I FINALLY get a payout?  ;D

i think they will pay you with image credits so you can buy other images , not to convert into money  :'(

« Reply #12 on: October 07, 2009, 12:51 »
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Maybe this is a chance I FINALLY get a payout?  ;D

i think they will pay you with image credits so you can buy other images , not to convert into money  :'(

Our fears have come true:
"
Thanks for taking time to provide feedback on Crestock - we have now added 50 credits to your account.

Sorry to hear about this problem - are working on making sure this is resolved for all users.

Please let me know if you experience any further problems. "
So yes, they gave me 50 credits to buy images and I see no way of transferring that to my balance. According to their agreement we may not buy our own images. Well, at least I can buy images from other people. :)
« Last Edit: October 07, 2009, 13:44 by goldenangel »

« Reply #13 on: October 07, 2009, 14:52 »
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I got the same email! :) They gave me 50 credits.
Good idea Goldenangel! :)
Thanks Crestock :)
« Last Edit: October 07, 2009, 14:58 by Whitechild »

« Reply #14 on: October 07, 2009, 14:54 »
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How long did it take to get a reply?  I sent in an error and have not heard back.
« Last Edit: October 07, 2009, 15:03 by Brandon Seidel »

« Reply #15 on: October 07, 2009, 14:58 »
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I sent in the feedback on September 28 and got my credits today.

« Reply #16 on: October 07, 2009, 15:23 »
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Goldenangel and Whitechild: you can then buy images one from the other. 

« Reply #17 on: October 07, 2009, 15:28 »
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Goldenangel and Whitechild: you can then buy images one from the other. 
That's exactly what we did. :D

« Reply #18 on: October 07, 2009, 15:29 »
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Anybody else?  I have these 50 credits that are going wanting...

« Reply #19 on: October 07, 2009, 16:11 »
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;D

« Reply #20 on: October 07, 2009, 16:16 »
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Glad someone made good use of the offer - and kudos to Crestock creating the offer.


 

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