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Author Topic: Cutcaster bug: Can't log in!  (Read 5980 times)

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« on: October 12, 2013, 00:52 »
Hi everybody,

After may be two months of waiting for reply from Cutcaster I decided to post my problem here.

I can't login to my account, or can but can't access my account I am not sure what is going on...So, when put my username and password and click the button Login the page refresh and I see the Profile menu,but when click some of the menu buttons the page refresh and requires me to log in again and again...
I was tried with Mozilla,IE,Chrome, Opera and Android but all the same.

Anybody with the same experience?

« Reply #1 on: October 22, 2013, 02:13 »
No response from Cutcaster, no response to my topic...completely disapointed with it. My images are there, they sells and I have no access to my account.

Please if somebody from Cutcaster look this topic to respond me!!!

« Reply #2 on: October 22, 2013, 06:40 »
I also have a contributor account and was able to login with no problem.

My Very Best :)

Beppe Grillo

« Reply #3 on: October 22, 2013, 07:00 »
I can login without problem.

But I have images pending for two months now.
I wrote them twice and they answered that they will review the images asap
asap was 2 weeks ago

Just forget them

« Reply #4 on: October 22, 2013, 08:51 »
I stopped uploading there more than three years ago due to no sales but then had my first sales ever in August and September with a small and pretty ugly portfolio.  Now I'm thinking to upload some new stuff and see what happens - the commissions are OK and my recollection is that uploading was easy.  No problem logging in after all that time.

« Reply #5 on: October 29, 2013, 02:10 »
As I would like to be hones have to say that already got an email from Cutcaster in which they informing me that my account was closed months a go,but do not tell me why. I have there some money and my portfolio is still a live and online, I receive sales emails strange

This is my portfolio there:

« Reply #6 on: October 29, 2013, 06:32 »
sweet ;D

« Reply #7 on: October 31, 2013, 13:29 »
The problem is resolved.They told me that there were two accounts for me in the same account. I don't know how it happend, but it's now resolved and now is able to log in.


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