MicrostockGroup

Agency Based Discussion => Cutcaster => Topic started by: IF on June 16, 2010, 12:01

Title: Deleting images not possible?
Post by: IF on June 16, 2010, 12:01
Hi John or anybody else yho can help me with this problem: I need to delete some images from my account, however when I click on delete button I get message 'Done' but nothing happens. No image was deleted. Is there any delay before updating database or something like this?
Thanks.
Title: Re: Deleting images not possible?
Post by: pixel86 on June 16, 2010, 12:04
You have to email John and he will delete them for you. There is no way for the user to do it. I don't know why they have a delete button that doesn't work. Maybe plans for the future.
Title: Re: Deleting images not possible?
Post by: IF on June 16, 2010, 12:15
You have to email John and he will delete them for you. There is no way for the user to do it. I don't know why they have a delete button that doesn't work. Maybe plans for the future.

thank you. Where can I find his e-mail?
Title: Re: Deleting images not possible?
Post by: WarrenPrice on June 16, 2010, 12:17
Click on "contact" at the bottom of the page ... BUT
try logging out and back in before contacting john.  I deleted some images using the delete button and went thru the same thing.  It just takes a few minutes.

Unless there has been a change???
Title: Re: Deleting images not possible?
Post by: pixel86 on June 16, 2010, 12:54
A while back I wanted to delete my images...no sales. I tried the same thing you are doing and did not have any luck getting the images to delete. I emailed John and he told me he would do it for me, and he did.