MicrostockGroup
Agency Based Discussion => Cutcaster => Topic started by: corareed on February 18, 2011, 20:37
-
Our FTP is live. Overwhelm us with uploads, we are ready!!!!
;D
-
awesome, they are on the way, let's see what you can do.
-
Cant work out how to use it though? whats the address?? ???
-
uploads.cutcaster.com
Your user name
Your password
Be sure to set your ftp to ACTIVE, instead of passive.
-
Do you know that by using the same user name and password for ftp as for main site access you make it much simpler to steal credentials?
-
After seing some sales eventually, I decided to resume uploading to CC
but my uploaded files are in Cutcaster's FTP folder since Feb, 26th and nothing happens...
not being imported after clicking on "Process my FTP uploads" and waiting for hours
-
Same here.
I uploaded with Stocksubmitter, so I thought that was the reason. But obviously the bug is at Cutcaster then :-\
-
Can not speak on John's behalf, but I communicated the problem to him end last week and he has been working full out on it since then. He will let us know when it is running again (I will also give you a heads up here unless he beats me to it).
-
Can people who had issues try again? It should be fixed and the files will appear in your account.
-
...my uploaded files are in Cutcaster's FTP folder since Feb, 26th and nothing happens...
not being imported after clicking on "Process my FTP uploads" and waiting for hours
Same here.
Can people who had issues try again? It should be fixed and the files will appear in your account.
What do you mean exactly? Reupload the files or reprocess them? When I leave the page now and come back, it says it is still processing them. Same when I quit my browser and come back.
-
Please see last entry.
-
Please see last entry (feedback not applicable any longer).
-
All seem to be working fine now. I had to delete my old uploads and re-upload, but I think everyone should try to process theirs first, as mine could have had an isolated issue. If that does not work, re-upload and you should be fine then.
PS John promised us a progress bar for the FTP processing ;) (go John go...!)
-
It's working now for me. Without even resubmitting. Thanks
-
It's working now for me. Without even resubmitting. Thanks
Me too. Thanks.
-
Progress bar coming shortly ;-)
-
when I try ftp I just get :(
Command: PORT 129,180,75,58,196,163
Response: 200 PORT command successful
Command: MLSD
Response: 425 Could not open data connection to port 50339: Connection refused
Error: Failed to retrieve directory listing
-
when I try ftp I just get :(
Command: PORT 129,180,75,58,196,163
Response: 200 PORT command successful
Command: MLSD
Response: 425 Could not open data connection to port 50339: Connection refused
Error: Failed to retrieve directory listing
I have just uploaded another 100 without problem. Think it is your uploader (just also check, there is a new FTP name - uploads.cutcaster.com)
-
For me, FTP is working fine now. :)
But I have 2 short questions:
Well, I know it sounds lazy, but do I really have to click on every single image in the “Edit and Submit Files” menu at cutcaster? On average I need more than one click per image to get my images pending. I still have a couple of thousands images to upload and I don’t think that I want to click them all….. :)
I also have a second question: is there a way to set another standard price (so that I don’t have to change the price every time)??? ???
thanks a lot :)
Gunnar
-
For me, FTP is working fine now. :)
But I have 2 short questions:
Well, I know it sounds lazy, but do I really have to click on every single image in the “Edit and Submit Files” menu at cutcaster? On average I need more than one click per image to get my images pending. I still have a couple of thousands images to upload and I don’t think that I want to click them all….. :)
I also have a second question: is there a way to set another standard price (so that I don’t have to change the price every time)??? ???
thanks a lot :)
Gunnar
The submit all button is on the way, but as long as you have a title, description, and keywords and you click the save and submit button on the bottom, all images will move to pending.
I will check on the price questions.
:-)
-
Images that are uploaded by (with? how do I write this? :D) FTP are still 'processing' but you can see them in 'edit and submit files'. And they are ready to submit! :)
Wow, you review images really fast :D But I have a question, where I can find rejected images?
-
Images that are uploaded by (with? how do I write this? :D) FTP are still 'processing' but you can see them in 'edit and submit files'. And they are ready to submit! :)
Wow, you review images really fast :D But I have a question, where I can find rejected images?
Ariene, can help you on the "processing" part of your question: At this stage it does not state when it is finished (so it is a static message). This will now be resolved with the progress bar John has promised (then you can see when it is finished).
On the second part, I also do not know of any place where you can view the rejected images.
-
Fixed the processing button issue. Will replace that text with a progress bar soon too. The FTP should be working fine now and we will roll out additional support for as many FTP clients as we can.
-
The submit all button is on the way, but as long as you have a title, description, and keywords and you click the save and submit button on the bottom, all images will move to pending.
Not exactly. First you have to tick each file individually - which is the boring part. After that, you can click the save and submit button; it's 11 clicks instead of just one, or about 1000% more clicks than necessary.
TO ALL SITES, NOT JUST CC: sorry but I am continuing my battle for streamlined processes: the only hope for minor sites in my opinion, since we cannot afford to spend more time than necessary on 20+ sites. We are photographers, not bots. The only button I want to click is the shutter button.
-
The submit all button is on the way, but as long as you have a title, description, and keywords and you click the save and submit button on the bottom, all images will move to pending.
Not exactly. First you have to tick each file individually - which is the boring part. After that, you can click the save and submit button; it's 11 clicks instead of just one, or about 1000% more clicks than necessary.
TO ALL SITES, NOT JUST CC: sorry but I am continuing my battle for streamlined processes: the only hope for minor sites in my opinion, since we cannot afford to spend more time than necessary on 20+ sites. We are photographers, not bots. The only button I want to click is the shutter button.
Yes, a "check all“ button would be great. :)
This is exactly what I am looking for. Checking ALL images with ONE click.
-
when I try ftp I just get :(
Command: PORT 129,180,75,58,196,163
Response: 200 PORT command successful
Command: MLSD
Response: 425 Could not open data connection to port 50339: Connection refused
Error: Failed to retrieve directory listing
hmm, connects fine at home, exact same settings, same version of filezilla at work ;) and I get the error...weird
-
Is it your firewall settings at work potentially?
-
must be, I know they are locked down to some extent. I used to have problems with veer until they made changes, but everyone else works.
I just changed from active to passive and it now works perfect :)
-
Fireftp is working now for me too ;D couldn't get it to work before, uploading my first batch using it.
Uploaded ok, but we seem to be stuck on 'processing your files'
UPDATE again ..... CANCEL that ... when I went to the edit and submit page my files were there!
-
In case anyone hasn't noticed yet you can now find any rejections by going to Media Files then Overview. You have to go through your list of uploads to find them -they're not in a seperate section. There's also a brief rejection reason given. Useful in my case as 5 editorial files were rejected for "copyright", so I guess the editorial box became unticked somehow. Now I know that I can just re-upload them. Not had any problems since with about 300 uploads so far. And, yes, some of those were reviewed within a few minutes. Good work Cutcaster! Regards, David.
-
We added a FTP progress indicator and link to the edit files section once the upload processing is complete so its easier to understand now. As your files are processed they are moved to the edit and submit page. Once they are all moved there the text will say the processing is complete and the "Process FTP" button will return. Hope that helps people more.
FTP has been working without problem for the last week now so let me know if you guys see anything we should take a look at. Thanks
-
We have a new select all button at the bottom of the edit and submit page now too!!!!
Keep those suggestions coming!
-
We have a new select all button at the bottom of the edit and submit page now too!!!!
Keep those suggestions coming!
perfect, thanks!!! :) :) :)
-
Anyone still having issues? This should for the most part be working completely fine and is back to normal. If you are having issues and need help please send us an email or post below the FTP clients and the error message you are getting. Thanks for the uploads.
-
Anyone still having issues? This should for the most part be working completely fine and is back to normal. If you are having issues and need help please send us an email or post below the FTP clients and the error message you are getting. Thanks for the uploads.
Guess no news is good news John!!! ;)
-
It's working fine now indeed, thanks.