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Agency Based Discussion => Cutcaster => Topic started by: graficallyminded on January 14, 2009, 08:55

Title: FTP Issues?
Post by: graficallyminded on January 14, 2009, 08:55
I contacted Barbara on myspace, she said there were going to be scheduled downtime. http://cutcaster.wordpress.com/2009/01/12/server-work-7pm-est-to-10pm-est/

That was yesterday, the 13th.  Today is the 14th and I still can't log on, even with the newly updated ftp instructions as found on the site's upload tab. 

Anyone else having any problems, or is it just my account?  I was logging onto the ftp and uploading just fine last weekend.
Title: Re: FTP Issues?
Post by: nicemonkey on January 14, 2009, 10:37
They have changed their ftp address to content.cutcaster.com. It caught me out too. If you go to the upload page on cutcaster there is info about it.

Title: Re: FTP Issues?
Post by: null on January 14, 2009, 10:53
Quote from: graficallyminded on January 14, 2009, 08:55
Anyone else having any problems, or is it just my account?

No I had it too this morning, even with content.cutcaster.com. I guess they're reconfiguring the FTP server.
Title: Re: FTP Issues?
Post by: graficallyminded on January 14, 2009, 11:51
Okay, good to hear it's not just happening to me.  I'm sure it will be fixed soon. 
Title: Re: FTP Issues?
Post by: null on January 15, 2009, 06:37
Quote from: graficallyminded on January 14, 2009, 11:51
Okay, good to hear it's not just happening to me.  I'm sure it will be fixed soon. 

It's already fixed for half a day. Uploaded this morning without a glitch.
Title: Re: FTP Issues?
Post by: Dreamframer on January 15, 2009, 07:50
I uploaded normally, just ftp address is changed, that's all
Title: Re: FTP Issues?
Post by: johngriffin on January 15, 2009, 14:25
everything cool now?  we moved the upload portion over to ec2 so that is why there is a change of address.  let me know if anything quirky pops up.  sorry for the small inconvenience.  off to a meeting with a big publisher.  wish me luck ;-)  john
Title: Re: FTP Issues?
Post by: null on January 15, 2009, 14:27
Quote from: johngriffin on January 15, 2009, 14:25
off to a meeting with a big publisher.  wish me luck ;-)

Luck!
Title: Re: FTP Issues?
Post by: johngriffin on January 16, 2009, 10:55
the meeting went very well and about an hour and a half into it someone comes running into the room and says look out the window a plane has crashed into the hudson river.  that threw everyone for a loop but thank god everyone was ok.  what an amazing story.
Title: Re: FTP Issues?
Post by: Allen on January 16, 2009, 13:41
Quote from: johngriffin on January 16, 2009, 10:55
the meeting went very well and about an hour and a half into it someone comes running into the room and says look out the window a plane has crashed into the hudson river.  that threw everyone for a loop but thank god everyone was ok.  what an amazing story.

Wow, I seen that story on the news!  I never even thought that someone in this community might have been there.  I truly am glad everyone was ok.
Title: Re: FTP Issues?
Post by: graficallyminded on January 16, 2009, 15:24
Yup, ftp is working great now - thanks!

That airplane story was amazing, yesterday.  It's nice for once to hear of a plan accident where everyone survived.
Title: Re: FTP Issues?
Post by: cdwheatley on January 16, 2009, 16:57
Quote from: graficallyminded on January 16, 2009, 15:24
Yup, ftp is working great now - thanks!

That airplane story was amazing, yesterday.  It's nice for once to hear of a plan accident where everyone survived.

Great story, made my day :) I think that is first time I've heard of Jumbo crashing and everyone survives. Like something out of the "twilight zone".
Title: Re: FTP Issues?
Post by: Magnum on March 12, 2009, 17:15
Itīs first time at Cutcaster for me, and I cant get the ftp to work.  Whatīs the secret?   The Ftp software says the server donīt like the filenames???
Title: Re: FTP Issues?
Post by: Magnum on March 12, 2009, 17:52
Remote folder it was:)  whats up with that? On most sites thereīs no need to care about remote folder
Title: Re: FTP Issues?
Post by: johngriffin on March 12, 2009, 17:56
Yeah there is a folder number on the first upload page that has the folder there.  I have instructions if you need any.  john AT cutcaster DOT com
Title: Re: FTP Issues?
Post by: Magnum on March 12, 2009, 18:01
Thank you.  Itīs working perfect now, when I set the folder.   Everything is really smooth at Cutcaster from what Iīve seen so far.