MicrostockGroup

Agency Based Discussion => DepositPhotos => Topic started by: modviz on May 13, 2012, 21:13

Title: Anyone Else Having Trouble Uploading?
Post by: modviz on May 13, 2012, 21:13
For days now I've had trouble uploading to Depositphoto.
FTP and their multi-load system doesn't work. My only way
is "single" upload and even then their percentage graph doesn't
work.....the upload just suddenly appears. But again, just one
at a time. Nothing else works. Anyone else?
Title: Re: Anyone Else Having Trouble Uploading?
Post by: disorderly on May 13, 2012, 22:20
I uploaded a bunch of images via FTP on Friday.  None of them had transferred by Saturday night, so I tried the Multi Upload.  That worked fine, and I deleted the files from the FTP site.  I suspect they'll have it working again when they're back in the office tomorrow.
Title: Re: Anyone Else Having Trouble Uploading?
Post by: nbiebach on May 13, 2012, 22:28
I uploaded a bunch of images via FTP on Friday.  None of them had transferred by Saturday night, so I tried the Multi Upload.  That worked fine, and I deleted the files from the FTP site.  I suspect they'll have it working again when they're back in the office tomorrow.

Same as above. Uploaded several times using FTP but the files never appeared so I tried multi upload which worked fine.
Title: Re: Anyone Else Having Trouble Uploading?
Post by: ruchos on May 13, 2012, 23:57
I emailed support, and they said that they are having some "temporary technical problems" with the FTP. Will be fixed, but they suggested using the multi-upload in the meantime.
Title: Re: Anyone Else Having Trouble Uploading?
Post by: Wim on May 14, 2012, 04:20
Yup, uploading via HTTP worked though.
Title: Re: Anyone Else Having Trouble Uploading?
Post by: wut on May 14, 2012, 05:10
Nope. I'm not wasting my time uploading there anymore :D
Title: Re: Anyone Else Having Trouble Uploading?
Post by: modviz on May 14, 2012, 10:42
For the record,I notified DP and mentioned that even the "multi-upload" wasn't working (it had worked in the past). They suggested installing Chrome, which I did and I can now use the multi-upload function..... ;D
Title: Re: Anyone Else Having Trouble Uploading?
Post by: w7lwi on May 14, 2012, 11:18
I uploaded several images Friday via FTP.  They still haven't transferred in as of this morning.  I use Firefox and there's no way I'm switching to Chrome if that's what it takes for multi-uploading.
Title: Re: Anyone Else Having Trouble Uploading?
Post by: CD123 on May 15, 2012, 06:10
I uploaded several images Friday via FTP.  They still haven't transferred in as of this morning.  I use Firefox and there's no way I'm switching to Chrome if that's what it takes for multi-uploading.
+1 So I downloaded a stand alone version of IE8 and used it to upload. Works fine and did not influence my favorite browser Firefox!
Title: Re: Anyone Else Having Trouble Uploading?
Post by: fotografer on May 15, 2012, 08:04
double post
Title: Re: Anyone Else Having Trouble Uploading?
Post by: fotografer on May 15, 2012, 08:04

I uploaded several images Friday via FTP.  They still haven't transferred in as of this morning.  I use Firefox and there's no way I'm switching to Chrome if that's what it takes for multi-uploading.
My ftp uploads also never arrived at the site so I uploaded them again today using the multi upload feature and it worked fine for me in firefox.
Title: Re: Anyone Else Having Trouble Uploading?
Post by: ruigsantos on May 15, 2012, 08:08
I have no problem with the ftp procedure itself. Problem is that the new files don't appear on the unfinished files section. They are still on my ftp area though. I have 4 files sitting there since monday but yesterday night I uploaded a couple more and they (the new ones) went to the unfinished files section.

I contacted support this morning and they told me that are having technical issues at the moment are are trying to fix them. There's no need to re-upload the images.
Title: Re: Anyone Else Having Trouble Uploading?
Post by: CD123 on May 15, 2012, 08:24

I uploaded several images Friday via FTP.  They still haven't transferred in as of this morning.  I use Firefox and there's no way I'm switching to Chrome if that's what it takes for multi-uploading.
My ftp uploads also never arrived at the site so I uploaded them again today using the multi upload feature and it worked fine for me in firefox.

I use Firefox 12, and it gave errors on all the images I tried to upload through the multi-upload area. IE8 worked for me.
Title: Re: Anyone Else Having Trouble Uploading?
Post by: w7lwi on May 15, 2012, 10:32

I uploaded several images Friday via FTP.  They still haven't transferred in as of this morning.  I use Firefox and there's no way I'm switching to Chrome if that's what it takes for multi-uploading.
My ftp uploads also never arrived at the site so I uploaded them again today using the multi upload feature and it worked fine for me in firefox.

I use Firefox 12, and it gave errors on all the images I tried to upload through the multi-upload area. IE8 worked for me.

The files I uploaded Friday were still in the FTP section this morning so I deleted them and tried the multi-upload feature.  I have Firefox 12.0 and the images went through just fine.  No error messages or delays.
Title: Re: Anyone Else Having Trouble Uploading?
Post by: CD123 on May 15, 2012, 11:10
Seems like the problem with FF is isolated. Might have something to do with the line speed. I have a slow line speed. It might be that IE handles the upload better than FF in that situation to DF. I used to be OK with FF multi-uploads to DF, but it does seem like something has now changed on their end.  ???
Title: Re: Anyone Else Having Trouble Uploading?
Post by: CD123 on May 15, 2012, 15:43
FTP seems to be fixed. Old images where imported and new one went through without a hassle.