Agency Based Discussion > DepositPhotos

Deducted royalities -- surprisingly high %

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Danicek:
DepositPhoto --

So, since I've too small sample, I would like to know if anyone is experiencing the same.

I've approx. 300 photos with DP and so far I've sold like 20 files, all either subscription or SMS sales of which 25% was later canceled and the royalty deducted from my account with statement:

Subscription was rejected

I'm assuming this means they somehow canceled the subscription, but whoever bought it still managed to download some images.

And it happened multiple times (i.e. it was not single purchase of several files that would later be canceled).

The % is too high, so I'm thinking that if this is an overall trend, I should close my account.

leaf:
You might just be unlucky.  I have had 240 sales and only 6 returned sales.

The link to the info is here for those who wonder where it is
http://submit.depositphotos.com/seller_sales.php?do=returned

Xalanx:
Yea, unlucky.
377 sales here and only 3 returned.

Danicek:
Ok, thanks for the feedback. Yet Xalanx - that's still around 1% and almost 3% for Leaf. Sounds like much more than what I see on other sites...

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