On 1st April I've received an email with a 15% discount promo code from "noreply[at]depositphotos.com"

"I didn't know that Depositphotos will take my heard-earned money and suspend my account without any reason.
Their claims of cheapest price with over 2 million happy customers made me believe that I would have a great deal with depositphotos.com"

I have signed up and subscribed for 100 images per day which they charged me $560.15 using skrill payment method.
Invoice No. '- S-1340921
Note: I have everything screen-shots, invoice, payment info, voice recoding and all emails

After 3 days they blocked my account for no reason, without even sending me a notice or warning. I tried to contact them but unfortunately they ignored me and most of time no one answered my call at all. I contacted their live support, and the only message I got from them was "Please, write to support[at]depositphotos.com"
and the only message I got form support was "Your account has been detected as a participant of fraudulent activities." [What Kind of Fraudulent Activities that I am not aware of?]

And any attempt to highlight complaints on their Facebook page leads to an immediate ban.

Before filing a complaint against depositphotos, I tried to contacted but unfortunately all emails and phone calls to seek an explanation have been ignored.
They refused provide me any explanation and refused to refund my money forcing me to contact BBB for help, and once I filed a complaint they sent me a full refund but they are still not explaining why they blocked my account and tried to rob me with no reason.

And It's been almost a month since I filed a complaint with BBB and still no word from Depositphotos.

I'm guessing they think you're downloading your own images?  Do you have images there?

Thank you for your reply,
No I don't have any image on their website and why someone download his/her won files 

Does Skrill have buyer protection? If so, I would report the case to Skrill and get your money back through them.

Quote from: Nasima on May 12, 2014, 09:05

why someone download his/her won files 

To improve their position in search results.

Is it a crime?

Quote from: Nasima on May 12, 2014, 09:32

Quote from: ShadySue on May 12, 2014, 09:25

Quote from: Nasima on May 12, 2014, 09:05

why someone download his/her won files 

To improve their position in search results.

Is it a crime?

Yes, it's normally against the rules, especially at subscription sites.  If you download 100 a day, every day, they would pay out more than they took in.

then why me? I never used their website before, I don't have any file with them I never ask them for anything they sent me lots of emails offers promocode and etc. and same day they sent' me another april fool promo code with 20% off I don't know why and I asked them for discount they never replied

CAN'T ANYONE HELP ME?
Because of international boundaries the court does not accept my case. How can I report them internationally?
Please Help

Did you write to support and ask for a reason?

[email protected] is always answering to me.

I am not saying that they block (suspend) everyone's accounts they are targeting people all around the world.
And I DID NOT go to them they lured me with 15% discount and the live chat support advised me to buy a 100 per day subscription. By the way depositphotos is not the only stock agency in the world why people don't complain about others and search google you will find lots of user scammed by depositphotos

I am using iStockphoto for more than 8 years I never had a problem with them, I used shutterstock, bigstock, dreamstime and 123rf

OK, just trying to help, no need to shout. Good luck.

Dear Ron
I am so sorry, but they drive me mad.

I just need help