Agency Based Discussion > DepositPhotos

FTP continues failures

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zorba:
 I'm experiencing a very frustrating situation with Depositphotos. FTP keeps disconnecting, having timeouts, arriving to 99% of a files, not permitting retrieve of previously started trasnfer ... and when you ask them to check, they ask something TO YOU, instead of checking themselves. Of course we have the same program we had when error didn't occour.

I asked colleagues: they have errors too. Corrupted files, transfer undone, connection problems, "too many connections from this IP" ... and so on.

The captchas make me waste time in useless requests for too many times and in my experience when a company does not solve the structural problems means that is failing in its main business and therefore does not spend to make things work.

Are you experiencing FTP problems or we are the only unlucky people?

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