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Author Topic: My depositPhotos account was hacked!  (Read 9981 times)

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« on: November 06, 2016, 12:19 »
+8
After being out of town for a few days I went to update my sales numbers.  Hadn't had any sales notices from DP so far this month, but logged in anyway to discover that my account balance had decreased by $115.  A little more digging revealed that the e-mail address on the account had been changed to [email protected] and that a payout request was made to Moneybookers on Nov. 1st.  Of course I immediately changed my password, set the e-mail to the correct one, and contacted DP to notify them about the fraud.  The hackers also had set the account to stop sending e-mail notifications about sales or accepted images.

I was glad they had not changed my password, but then realized they were being smart - that should have triggered a notification that it had been changed and I would have realized the hack right away.  Also stopping notifications for sales and accepted images could have caused me to check in less often.  And they did not request the full balance, just part of it, maybe hoping I wouldn't notice that some had gone missing.  Very sneaky.

I would advise everyone to check their accounts and watch out for this on DP.  They need to put in an automatic notification if the e-mail address is changed - that is a weakness being exploited by hackers.  If anyone has suggestions for what else to do please let me know - and please don't bother with the "why are you still on DP?" responses.  Thanks.


« Reply #1 on: November 07, 2016, 00:02 »
+2
Very scary experience.   Glad you caught on quickly.  Will DP refund your $?

Thanks for the warning!

« Reply #2 on: November 07, 2016, 00:46 »
+1
Scary!!! How they hack your account???!!

« Reply #3 on: November 07, 2016, 04:01 »
+3
Scary!!! How they hack your account???!!
This is one reason why I always get money of of the Mstock companies hands and into my bank asap...not saying banks are perfect but your money is pretty well protected with them..ms sites? hmmmm

« Reply #4 on: November 07, 2016, 06:46 »
+1
same here, they hacked my account with this email [email protected] and steal $54 i just send a mail to depositphoto contact asking my money back to my account!!!!

« Reply #5 on: November 07, 2016, 09:41 »
+2
I would advise everyone to check their accounts and watch out for this on DP.  They need to put in an automatic notification if the e-mail address is changed - that is a weakness being exploited by hackers.  If anyone has suggestions for what else to do please let me know - and please don't bother with the "why are you still on DP?" responses.  Thanks.
Thank your for sharing this important advise!

« Reply #6 on: November 07, 2016, 19:26 »
+4
I don't know how they hacked it - probably because I used a weak password.  DP responded back that they had cancelled the transfer and put the money back into my account so it's OK now.  Cashing out on a regular basis seems like a good idea - I don't bother very often for the smaller sites but from now on will pay more attention.  lima, I hope you got your money back too!

« Reply #7 on: November 08, 2016, 02:23 »
0
I don't know how they hacked it - probably because I used a weak password.  DP responded back that they had cancelled the transfer and put the money back into my account so it's OK now.  Cashing out on a regular basis seems like a good idea - I don't bother very often for the smaller sites but from now on will pay more attention.  lima, I hope you got your money back too!

Great you got your money. In the past DP was processing payout within  5 days  but now it takes 15 days for payment transfer to skrill.

For hacking account for website, hacker uses bruteforce for simpler password. For eg. password like john6459 will take only 1 minute for cracking https://howsecureismypassword.net/), while strong password like JohnMark@6459 will take 3 million years for computer to bruteForce.

It looks like your system has been compromise. Have you checked your other miscrostock accounts, email etc. 
Check your system for any hidden keylogger, rootkit or trojan with good malware tool. Mostly if hacker, gain access to compromise system, he silently monitor and steal data like password, credit card no, personal information (docs, pics, movie) etc.  Today's malware programmer are smart enough and they are writing sophisticated malware. 

Few suggestions for safety
1. Update your OS regularly
2. Update your anitvirus, anti-malware software regularly
3. Never use public system or public wifi connection for logging to your secure website.
4. Use on screen keyboard for entering user name / password to be safe from any keylogger.
5. Don't install untrusted software, keygen, patch, crack etc.
6. In windows, use restricted user account (by default windows install administrator account)
7. Never allow browser to save password by clicking REMEMBER ME. If you still need it, set strong master password for keeping those saved browser password un accessible to anyone, who gain control to your system
8. For safety from phishing, never open link from mail look similar to trusted one. In this forum some contributor told us about some suspicious looks trusted email from skrill but they were actually phishing scam.
9. Always type or paste or open from bookmark secure website ( for e.g https://www.skrill.com/en/ and check SSL secure lock icon on left side of URL
10. From time to time change login password and make sure password length must be atleast 10 characters, contain Upper Lower case alphabets, numbers and special character i.e #$%@
One of my online banking website, automatically expire password after three months and bank account holder who are using virtual banking facility have to set new password after expiry of password. Good practice by financial institution IT department for users safety and security.








« Last Edit: November 08, 2016, 10:57 by Kamran »

« Reply #8 on: November 08, 2016, 06:56 »
+1
I don't know how they hacked it - probably because I used a weak password.  DP responded back that they had cancelled the transfer and put the money back into my account so it's OK now.  Cashing out on a regular basis seems like a good idea - I don't bother very often for the smaller sites but from now on will pay more attention.  lima, I hope you got your money back too!

Great sgoodwin4813!!! im still waiting Depositphoto answer my email, yesterday i chat with somebody in depositphoto website and she told me they will see my issue, my problem is different than yours because Thieves stole my money (see the screenshot)  >:(
they request the money at october 13 and the payment date is october 25  :-\

« Reply #9 on: November 15, 2016, 20:11 »
+5
today depositphoto send $54 to my paypal account. Thankyou Depositphoto!  :)

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« Reply #10 on: November 18, 2016, 06:55 »
0
Thanks for the notice!
Absolutely important to share it


 

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