I had to modify my tax status and instead of uploading my ID, I had to send my certificate of incorporation/company registration through [email protected]. I tried 3 times for 3 weeks to get a follow-up with them. I can't cash out because of this.
This is the message in the Tax Center web page:
Your Tax Status:
If you are entity, please provide us with your certificate of incorporation/company registration certificate. Please send the document to
[email protected] Please delete all information from the line Business name.