I made a payout request at Deposithphotos via Payoneer (first time, before that I have used skrill), and today I received this mail:

Hello, XXXX!

I am writing regarding the payout requests made on your account on May, 16, 2017 on the amount of $XX to Payoneer account XXXXXXXXXXX.

For security measures we need to check this information. Please, confirm whether this request was made by you and send me the photo of your ID card/ driver's license.

Regards, Tory.

Sender was: [email protected]

Is this usual practice for payout request via Payoneer, or this is a spam? Someone clearly know that I have made a payout request.

Thanks for the help!

Just because you're paranoid doesn't mean they aren't after you

In addition to the above, don't send an ID image via email. It really should only be uploaded via a secure connection. I'd also suggest, for your own protection, that you try providing them a version with the numbers blurred out. They should accept that and it makes it harder for anyone to misuse it in the event a site's internal security is crap and someone gets their hands on the JPEG

Updates: I sent them blurred version of my passport (blurred number of passport, personal identity number and date of issue/expiry), and they accepted and I get my money today, so everything went fine.

Thank you Jo Ann for your advice!