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Author Topic: DepositPhotos and Shotshop- standard purchases gives only subscription amounts?  (Read 75073 times)

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« Reply #550 on: April 14, 2014, 15:27 »
+12
Wrote DP support to have it removed a third time.

Lol  ;D Are you (guys) going to write to them every month, month by month, asking the same overe and over again?  ;D

I can't believe how patient (...) you all are...  ::)


« Reply #551 on: April 14, 2014, 15:37 »
0
That's right, my only one online image is back on line!

DEPOSITPHOTOS = LIES LIES LIES LIES

« Reply #552 on: April 14, 2014, 15:47 »
+1
Wrote DP support to have it removed a third time.

Lol  ;D Are you (guys) going to write to them every month, month by month, asking the same overe and over again?  ;D

I can't believe how patient (...) you all are...  ::)

I wrote them and my port disappeared within minutes. Amazing, considering they needed 3 weeks+ to do it the first time because of the technical difficulties  ::)

My patience with them is exhausted. I am going to deactivate my images as soon as my click finger feels strong enough  ;D

« Reply #553 on: April 15, 2014, 16:58 »
0
I just checked and my images have not reappeared in Shotshop, but they are on photogenica.pl.

« Reply #554 on: April 15, 2014, 17:36 »
+4
I just checked and my images have not reappeared in Shotshop, but they are on photogenica.pl.

I thought they had removed port but I was wrong - the first time I used search words in English (this is how I found my images on ShotShop the first time) and it appeared my images had been removed from the site since they no longer turned up on any of my searches.  But, then I read here about people finding their images by image number, so I decided to give that a try just to be sure and guess what -- my images are still there, but now they don't turn up in searches using keywords in English!! I haven't tested other languages (I don't speak any others) but each and every image that I searched for using DP image numbers was there!!!

For example I have an image in my portfolio of a robot holding an infant. If you search for 'robot baby' or 'robot childcare' on DP, the image shows up in both searches. It does not appear on Shotshop using the same search words - BUT if I search using on DP's image number, there it is! And I tried this same test using several other images, and each and every time the result was the same. To my mind this is irrefutable proof that they were deliberately trying to deceive me and they would have gotten away with it, too, had I not read about it on this forum. Thanks to all who brought this problem to light.

Now the question is do I close my account now with $9.21 remaining there and let them keep the money or wait till it reaches $50 so I can get evey penny they owe me?

« Reply #555 on: April 15, 2014, 18:49 »
+7
Yes, it seems all my images are still on shotshop but accessible only by number not keyword search. Once in my cart I get to the final paypal checkout without any problem.

When I deactivate an image on DP it disappears from shotshop instantly.

Conclusion: Deactivating my images on DP is the only way to be sure they are not available for sale all over the internet at an effective royalty as low as 1%. - I am gone deactivating... 

« Reply #556 on: April 16, 2014, 11:56 »
+2
Exactly the same in my case !!!  My images were not showing/ selling on Shotshop (or so I thought). But entered the DP image number and voila there they are on sale at Shotshop.   >:(

I deactivated a pretty good part of my portfolio from DP already and this motivates me to deactivate more Also am sending DP yet another email on the issue.

This is outright and blatant misuse that cannot be legally correct.  Its even surprising that a group of contributors have not brought a lawsuit yet.

« Reply #557 on: April 16, 2014, 15:47 »
0
Exactly the same in my case !!!  My images were not showing/ selling on Shotshop (or so I thought). But entered the DP image number and voila there they are on sale at Shotshop.   >:(

I deactivated a pretty good part of my portfolio from DP already and this motivates me to deactivate more Also am sending DP yet another email on the issue.

This is outright and blatant misuse that cannot be legally correct.  Its even surprising that a group of contributors have not brought a lawsuit yet.

I also sent another email and it is being ignored.  They are playing the "if you don't like it then pull your port, otherwise we will keep acting illegally and you can go fk yourselves.
 game.

Ron

« Reply #558 on: April 16, 2014, 15:58 »
0
Here is an answer, you might see the thumbnails, but the images cant be bought. Shocking answer from DP as this means Shotshop takes your money but you wont get the image.

Quote
Shotshop can accept your payment, but you will not receive the image.
Your images were removed from all our API websites and I sent you a confirmation by email. You could only see the previews since we were working on our search filters. However, it was not possible to purchase your files there since your files uploaded directly to our website are available for sale only on our website.


« Reply #559 on: April 16, 2014, 16:08 »
0
Here is an answer, you might see the thumbnails, but the images cant be bought. Shocking answer from DP as this means Shotshop takes your money but you wont get the image.

Quote
Shotshop can accept your payment, but you will not receive the image.
Your images were removed from all our API websites and I sent you a confirmation by email. You could only see the previews since we were working on our search filters. However, it was not possible to purchase your files there since your files uploaded directly to our website are available for sale only on our website.


I am tempted to try actually buy one of my files on Shotshop to see if that's true.

I am also pretty sure that Shotshop buyers still see our images in their lightboxes. So if DP's statement is correct that should create quite a mess for Shotshop. What a pile of cr@p!

« Reply #560 on: April 16, 2014, 16:18 »
0
Here is an answer, you might see the thumbnails, but the images cant be bought. Shocking answer from DP as this means Shotshop takes your money but you wont get the image.

Quote
Shotshop can accept your payment, but you will not receive the image.
Your images were removed from all our API websites and I sent you a confirmation by email. You could only see the previews since we were working on our search filters. However, it was not possible to purchase your files there since your files uploaded directly to our website are available for sale only on our website.


Her response is a fucki*g lie. Why, then, were all my images GONE on shotshop for two weeks and now all of a sudden back? If her response were true I would have seen my images all along, only to have a response that while they are there they cannot be purchased.  She is flat out lying.

Ron

« Reply #561 on: April 16, 2014, 16:23 »
+4
Here is an answer, you might see the thumbnails, but the images cant be bought. Shocking answer from DP as this means Shotshop takes your money but you wont get the image.

Quote
Shotshop can accept your payment, but you will not receive the image.
Your images were removed from all our API websites and I sent you a confirmation by email. You could only see the previews since we were working on our search filters. However, it was not possible to purchase your files there since your files uploaded directly to our website are available for sale only on our website.


I am tempted to try actually buy one of my files on Shotshop to see if that's true.

I am also pretty sure that Shotshop buyers still see our images in their lightboxes. So if DP's statement is correct that should create quite a mess for Shotshop. What a pile of cr@p!

Ok, I just went throught the check out flow,and I cant buy my image nor will they take my money. I guess DP was right, but it sure it effing confusing and very bad experience for buyers. But lets hope it all causes them to leave the site in droves and purchase elsewhere.

Still think they are thugs

Noedelhap

  • www.colincramm.com

« Reply #562 on: April 17, 2014, 08:18 »
0
Here is an answer, you might see the thumbnails, but the images cant be bought. Shocking answer from DP as this means Shotshop takes your money but you wont get the image.

Quote
Shotshop can accept your payment, but you will not receive the image.
Your images were removed from all our API websites and I sent you a confirmation by email. You could only see the previews since we were working on our search filters. However, it was not possible to purchase your files there since your files uploaded directly to our website are available for sale only on our website.


I am tempted to try actually buy one of my files on Shotshop to see if that's true.

I am also pretty sure that Shotshop buyers still see our images in their lightboxes. So if DP's statement is correct that should create quite a mess for Shotshop. What a pile of cr@p!

Ok, I just went throught the check out flow,and I cant buy my image nor will they take my money. I guess DP was right, but it sure it effing confusing and very bad experience for buyers. But lets hope it all causes them to leave the site in droves and purchase elsewhere.

Still think they are thugs

Thanks for checking.

Uncle Pete

« Reply #563 on: April 20, 2014, 08:12 »
+11
Some people are far too forgiving or desperate for paltry downloads and subs from DP. They just play us and lie, thinking some people will take this treatment and abuse. It's an downright insult.

Exactly the same in my case !!!  My images were not showing/ selling on Shotshop (or so I thought). But entered the DP image number and voila there they are on sale at Shotshop.   >:(

I deactivated a pretty good part of my portfolio from DP already and this motivates me to deactivate more Also am sending DP yet another email on the issue.

This is outright and blatant misuse that cannot be legally correct.  Its even surprising that a group of contributors have not brought a lawsuit yet.

I also sent another email and it is being ignored.  They are playing the "if you don't like it then pull your port, otherwise we will keep acting illegally and you can go fk yourselves.
 game.

farbled

« Reply #564 on: April 21, 2014, 13:24 »
+17
It's official. I hit payout this am and cashed out. I've pulled all of my files but I will leave the account open for the simple reason that I don't trust them and I want to be able to check periodically that my files are not made live again somehow.

« Reply #565 on: April 23, 2014, 13:41 »
0
I didnt recieved any answer as my images was visible again at shotshop..
Thats now for a few months.. dont understand what deposit is doing.. what a shame

« Reply #566 on: April 23, 2014, 14:17 »
+3
... dont understand what deposit is doing.. what a shame

... And I don't understand what contributors are (not) doing...

« Reply #567 on: April 23, 2014, 14:23 »
+1
... dont understand what deposit is doing.. what a shame

... And I don't understand what contributors are (not) doing...

.. you mean delete all images? i just started with them 3 months ago.
i dont know what to do. will they solve it or stay "illegal" ..?

« Reply #568 on: April 23, 2014, 15:34 »
+2
I can only guess from past experience: They will stay "illegal"...

At least I can't see any effort from their side to solve our issues with them. They seem to think they can just sit it out. Sadly, this tactic is probably working for them.

« Reply #569 on: April 23, 2014, 15:55 »
+2
.. you mean delete all images? i just started with them 3 months ago.
i dont know what to do. will they solve it or stay "illegal" ..?

One more time: it's impossible to delete the pictures. You can only disable the images. DP will keep the pics forever-for "statistical purposes". It is simply an impertinence! >:(

Ron

« Reply #570 on: April 23, 2014, 16:16 »
0
.. you mean delete all images? i just started with them 3 months ago.
i dont know what to do. will they solve it or stay "illegal" ..?

One more time: it's impossible to delete the pictures. You can only disable the images. DP will keep the pics forever-for "statistical purposes". It is simply an impertinence! >:(
Is that legal? Can I, with a letter from a solicitor, demand they delete my images? It cant be they have control over my IP. Can it?

« Reply #571 on: April 23, 2014, 16:32 »
+2
.. you mean delete all images? i just started with them 3 months ago.
i dont know what to do. will they solve it or stay "illegal" ..?

One more time: it's impossible to delete the pictures. You can only disable the images. DP will keep the pics forever-for "statistical purposes". It is simply an impertinence! >:(
Is that legal? Can I, with a letter from a solicitor, demand they delete my images? It cant be they have control over my IP. Can it?

As we say in German - Where there is no plaintiff, there is no judge.

farbled

« Reply #572 on: April 23, 2014, 16:34 »
+3
Well, it's the first of many agencies I'm in the process of kicking to the curb. Since I do this as a secondary income, I can afford to pick which one or maybe two agencies will get my images to market on my behalf. Plus I am heavily getting back into my own website(s) since I've horribly neglected them for a while. I may stick with one or two small, indy shops as well. I'm thinking of it as liberating my images. :)

Ron

« Reply #573 on: April 23, 2014, 17:01 »
0
.. you mean delete all images? i just started with them 3 months ago.
i dont know what to do. will they solve it or stay "illegal" ..?

One more time: it's impossible to delete the pictures. You can only disable the images. DP will keep the pics forever-for "statistical purposes". It is simply an impertinence! >:(
Is that legal? Can I, with a letter from a solicitor, demand they delete my images? It cant be they have control over my IP. Can it?

As we say in German - Where there is no plaintiff, there is no judge.
What does that mean? Honest question.

« Reply #574 on: April 23, 2014, 17:48 »
+4
.. you mean delete all images? i just started with them 3 months ago.
i dont know what to do. will they solve it or stay "illegal" ..?

One more time: it's impossible to delete the pictures. You can only disable the images. DP will keep the pics forever-for "statistical purposes". It is simply an impertinence! >:(
Is that legal? Can I, with a letter from a solicitor, demand they delete my images? It cant be they have control over my IP. Can it?

As we say in German - Where there is no plaintiff, there is no judge.
What does that mean? Honest question.

It means that it doesn't matter if it's legal or not, until someone sues them.
Or, bluntly speaking, if you want to know if it's legal, find a lawyer who takes them to court. The judge will tell you if it was legal.



 

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