Agency Based Discussion > Dissolve

dissolve's final retaliation, they closed my account today

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k_t_g:
I guess when they have many choices of cows to milk not to mention, to have that attitude, they see artists as poor stupid livestock.  :P

unnonimus:
and I should point out that I did not violate their contract as they claim. I don't have any confidential information about dissolve, and therefor it is impossible to disclose anything. so they will terminate contributors without just cause.

I have been working with large numbers of companies for many years, built my first web page in 1994. I used to have 150 employees. I can say beyond any doubt that when a company has a certain way of behaving, or a certain attitude amongst its employees they never change. I have gone years with the same subpar treatment from many companies and they do it to everyone and hide it. sometimes it is the lower level employees, and sometimes it is from the top.

the sad part is that so many companies are afraid of their clients that they make stupid decisions thinking they are preserving their company and they in fact do the opposite.

glad I moved out of the US, in the part of the world I live in, you can go in and talk to the owner of the biggest companies, 1000x larger than dissolve, and they are more than happy to talk to people and fix problems.

Daryl Ray:
Sorry, but I have to add my two cents to this.

First off, having a skeptical, healthy amount of critical awareness of the worst parts and players in this business is generally a good thing. So I hope contributors keep poking at them and we always maintain a sustained push towards our side. The greedy ones reaching their hands deeper in our pockets should know we got our eye on them.

That being said, Dissolve isn't among the worst. They pay-out and price on par with Shutterstock, Fotolia. They have a major flaw in their policy of matching a contributors clip sale prices with Videoblocks, if one contributes to both, while still only paying out Shutterstock/Fotolia percentages on the back end. They refuse to recognize how this is a deal breaker for those of us with higher personal business standards, who are trying to keep a sustained income from this business.

The support and communication from them discussing their misguided policy was refreshingly warm and friendly. Although we never came to an agreement, I walked away without hating them. I have never had any affiliation with Dissolve, in any way, shape or form beyond those conversations.

Now, the individual who has been ranting and making all these duplicate posts about how awful Dissolve has been treating them, he has a history of odd forum behavior. On the Pond5 forums a while back, dozens of spammy, rambling, nonsensical rants about a variety of things, which frequently devolved into inappropriate attacks, from him, when challenged in any capacity. I was not personally involved in any discussions, but I saw them play out and this individual was always on the incoherent-screaming-guy-on-the-street side of things. So I'd take anything claimed here with a grain, er, a lot of salt.

Specific to this topic, let me see if I have this straight; Dissolve is a company doing business how THEY want to. You submitted thousands of clips to them, they communicated to you that they would like it done a certain way. You refused. They continued to communicate and try to work with you and specify how to get your clips up and selling to their standards, and all you did was attempt to argue that Dissolve should change the way THEY do THEIR business, how they should accept and organize content. Dissolve understandably freezes your submissions because of your refusal to follow their guidlines, but continues to communicate with you and I'm sure repeatedly explaining to you exactly what they are doing, why, and how to move forward. And then you go to a public forum and copy/paste what EVERYONE in ANY business should know is generally considered a PRIVATE correspondence?

Dissolve is 150% correct in this situation. Why would anyone want to work/deal with someone like that?

MichaelJayFoto:

--- Quote from: Daryl Ray on May 26, 2016, 08:27 ---Specific to this topic, let me see if I have this straight; Dissolve is a company doing business how THEY want to. You submitted thousands of clips to them, they communicated to you that they would like it done a certain way. You refused. They continued to communicate and try to work with you and specify how to get your clips up and selling to their standards, and all you did was attempt to argue that Dissolve should change the way THEY do THEIR business, how they should accept and organize content. Dissolve understandably freezes your submissions because of your refusal to follow their guidlines, but continues to communicate with you and I'm sure repeatedly explaining to you exactly what they are doing, why, and how to move forward. And then you go to a public forum and copy/paste what EVERYONE in ANY business should know is generally considered a PRIVATE correspondence?

Dissolve is 150% correct in this situation. Why would anyone want to work/deal with someone like that?
--- End quote ---

I agree. Calling out employees by name and publicly asking to get them fired is definitely not a way to communicate. I wouldn't want to work with a business partner like that.

Add to that that the "titles" in questions are mostly written in keyword format, not as a readable text. I'd say it is common practice to have a speaking title/description of stock files, not just a short list of keywords. So I'd say Dissolve is 200% correct.

It's their business, and I especially don't understand contributors complaining when at the same time they do their best to distribute their work as widely as possible through any channel at the same time.

fotografer:
I would have been more suprised if they hadn't deleted your account after your post about them.  That doesn't mean that I don't sympathize with you about certain things.

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