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Author Topic: Account disabled at Dreamstime.  (Read 22466 times)

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« Reply #25 on: August 09, 2011, 06:16 »
0
waiting is pathetic. it's been more than a few days. i guess i'll have to find a way to contact them


« Reply #26 on: August 09, 2011, 06:47 »
0
waiting is pathetic. it's been more than a few days. i guess i'll have to find a way to contact them

Call them, the number is on the bottom left hand corner of the website.

« Reply #27 on: August 09, 2011, 15:51 »
0
Buy a calling card to call them. It's not that expensive. Also Serban is sometimes active on this site. Send him a sitemail.

« Reply #28 on: August 09, 2011, 15:58 »
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I'm sorry to hear about this. I've always liked DT but it seems that as these sites grow away from their roots they become disrespectful to their contributors. DT SHOULD have found the time to discuss this with you and see if there was an innocent explanation for whatever the problem was.

In general, I think husband and wife teams shooting the same things is a bad idea. When they have one "exclusive" on one site and the other "non-exclusive" everywhere (and I know you said this isn't what you were doing) I think it is verging on the downright dishonest.

« Reply #29 on: August 09, 2011, 20:53 »
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Finally i've got a reply , Looks like i was right with our images being too similar. I explained however there are not replies from dreamstime yet since the past 8 hours. It seems dreamstime only bother to send email to my wife and not me. They have send her the terms and told her having 2 accounts is against the terms. i'll see what happens next.


Buy a calling card to call them. It's not that expensive. Also Serban is sometimes active on this site. Send him a sitemail.

Ok ill send him my regards. Ive looked and there are no user by the name of serban. any knows what username he's using ?


I'm sorry to hear about this. I've always liked DT but it seems that as these sites grow away from their roots they become disrespectful to their contributors. DT SHOULD have found the time to discuss this with you and see if there was an innocent explanation for whatever the problem was.

In general, I think husband and wife teams shooting the same things is a bad idea. When they have one "exclusive" on one site and the other "non-exclusive" everywhere (and I know you said this isn't what you were doing) I think it is verging on the downright dishonest.

Believe me with the current situation, there are no way of me going exclusive to anyone.
« Last Edit: August 09, 2011, 21:42 by yuliang11 »

« Reply #30 on: August 09, 2011, 22:38 »
0
Serban, the CEO of Dreamstime, profiles are here...  He goes by the name Achilles

MSG Profile : http://www.microstockgroup.com/profile/Achilles/
Dreamstime Profile: http://www.dreamstime.com/achilles_info

« Reply #31 on: August 09, 2011, 22:39 »
0
Serban, the CEO of Dreamstime, profiles are here...  He goes by the name Achilles

MSG Profile : http://www.microstockgroup.com/profile/Achilles/
Dreamstime Profile: http://www.dreamstime.com/achilles_info


Thanks, that was very helpful

« Reply #32 on: August 09, 2011, 22:55 »
0
Serban, the CEO of Dreamstime, profiles are here...  He goes by the name Achilles

MSG Profile : http://www.microstockgroup.com/profile/Achilles/
Dreamstime Profile: http://www.dreamstime.com/achilles_info


Thanks, that was very helpful


So has everything been resolved now?  Are both your accounts active?

« Reply #33 on: August 09, 2011, 22:58 »
0
Serban, the CEO of Dreamstime, profiles are here...  He goes by the name Achilles

MSG Profile : http://www.microstockgroup.com/profile/Achilles/
Dreamstime Profile: http://www.dreamstime.com/achilles_info


Thanks, that was very helpful


So has everything been resolved now?  Are both your accounts active?


Nope, we replied and explained however there are no replies from Dreamstime yet as of the that message they sent to my wlife. I've pmed serban too.

eggshell

« Reply #34 on: August 10, 2011, 00:25 »
0
I didn't see anyone asking - is one of you a referral to the other ?

« Reply #35 on: August 10, 2011, 02:15 »
0
I didn't see anyone asking - is one of you a referral to the other ?

I did try to refer her, however there were issues with the refferal that time, it was registered as refferal .So nope, neither of us are refferal of each other in Dreamstime. Any issues with refferal with friends and family ? I do not think so right?

« Reply #36 on: August 10, 2011, 03:01 »
0
Normally support deals with this issues and I'm sure a response was already given, but if you posted this thread here, here we go.

Customer support doesn't work during weekends, so if you email on Friday, you should wait for a reply on Monday or Tuesday.

The OP has submitted images via two accounts, claiming one of them belongs to his wife. It is not the case, when two people create photographs the style and technique are significantly different.

If one needs a proof, here you go:
submitted via Yuliang account:
http://thumbs.dreamstime.com/thumb_591/13002891516gE2c5.jpg
http://thumbs.dreamstime.com/thumb_587/1299216773RrIfPI.jpg
http://thumbs.dreamstime.com/thumb_591/1300291194yT3f5R.jpg
--leech-thumb12409953.jpg[/url]
--leech-thumb15750869.jpg[/url]

submitted via Szefei account:
--leech-thumb12409953.jpg[/url]
--leech-thumb15750869.jpg[/url]
http://www.dreamstime.com/girl-writing-thumb18897563.jpg
http://www.dreamstime.com/girl-writing-thumb17753876.jpg

It's not only a matter of distributing content on two accounts, but also of submitting identical images.  

We don't tolerate any kind of spam or fraud attempts. No, it's not true that as a big agency we are now arrogant. It's just that we don't like people using tricks to multiply their portfolios or pushing fraudulently their work in front of others. And then playing the honest contributor role... If you were caught red-handed at least admit your guilt and act responsibly. Most probably we would've closed the newer account as a penalty. Considering this continued "mouse and cat" game aggravated we will now suspend both accounts.

PS: I no longer read this forum due to the anonymous rants and flaming so if anyone wants any extra details, please contact me via Dreamstime.
« Last Edit: August 10, 2011, 03:09 by Achilles »

« Reply #37 on: August 10, 2011, 03:08 »
0
Normally support deals with this issues and I'm sure a response was already given, but if you posted this thread here, here we go.

Customer support doesn't work during weekends, so if you email on Friday, you should wait for a reply on Monday or Tuesday.

The OP has submitted images via two accounts, claiming one of them belongs to his wife. It is not the case, when two people create photographs the style and technique are significantly different.

If one needs a proof, here you go:
submitted via Yuliang account:
http://thumbs.dreamstime.com/thumb_591/13002891516gE2c5.jpg
http://thumbs.dreamstime.com/thumb_587/1299216773RrIfPI.jpg
http://thumbs.dreamstime.com/thumb_591/1300291194yT3f5R.jpg<br --leech-thumb12409953.jpg[/url]<br --leech-thumb15750869.jpg[/url]

submitted via Szefei account:
--leech-thumb12409953.jpg[/url]
--leech-thumb15750869.jpg[/url]
http://www.dreamstime.com/girl-writing-thumb18897563.jpg
http://www.dreamstime.com/girl-writing-thumb17753876.jpg

It's not only a matter of distributing content on two accounts, but also of submitting identical images.  

We don't tolerate any kind of spam or fraud attempts. No, it's not true that as a big agency we are now arrogant. It's just that we don't like people using tricks to multiply their portfolios or pushing fraudulently their work in front of others. And then playing the honest contributor role... If you were caught red-handed at least admit your guilt and act responsibly. Most probably we would've closed the newer account as a penalty. Considering this continued "mouse and cat" game aggravated we will now suspend both accounts.

PS: I no longer read this forum due to the anonymous rants and flaming so if anyone wants any extra details, please contact me via Dreamstime.


Hi,
I can assure sure that there are 2 people behind the accounts. We have been shooting together for more than 5 years, we shoot together all the time that explains the angle.. That's explains the similarity in style. We also uses the same equipment that explains the same angle. Sometimes its just too bulky to 2 people to carrying the same equipment in a single shoot.

« Reply #38 on: August 10, 2011, 03:12 »
0
Normally support deals with this issues and I'm sure a response was already given, but if you posted this thread here, here we go.

Customer support doesn't work during weekends, so if you email on Friday, you should wait for a reply on Monday or Tuesday.

The OP has submitted images via two accounts, claiming one of them belongs to his wife. It is not the case, when two people create photographs the style and technique are significantly different.

If one needs a proof, here you go:
submitted via Yuliang account:
http://thumbs.dreamstime.com/thumb_591/13002891516gE2c5.jpg
http://thumbs.dreamstime.com/thumb_587/1299216773RrIfPI.jpg
http://thumbs.dreamstime.com/thumb_591/1300291194yT3f5R.jpg
--leech-thumb12409953.jpg[/url]
--leech-thumb15750869.jpg[/url]

submitted via Szefei account:
--leech-thumb12409953.jpg[/url]
--leech-thumb15750869.jpg[/url]
http://www.dreamstime.com/girl-writing-thumb18897563.jpg
http://www.dreamstime.com/girl-writing-thumb17753876.jpg

It's not only a matter of distributing content on two accounts, but also of submitting identical images.  

We don't tolerate any kind of spam or fraud attempts. No, it's not true that as a big agency we are now arrogant. It's just that we don't like people using tricks to multiply their portfolios or pushing fraudulently their work in front of others. And then playing the honest contributor role... If you were caught red-handed at least admit your guilt and act responsibly. Most probably we would've closed the newer account as a penalty. Considering this continued "mouse and cat" game aggravated we will now suspend both accounts.

PS: I no longer read this forum due to the anonymous rants and flaming so if anyone wants any extra details, please contact me via Dreamstime.


Hi, i think it's also very unfair that you took only a few of the images to be compared. Sze fei has over 2000 photos on her profile while I have only over 1000 photos.
« Last Edit: August 10, 2011, 05:30 by yuliang11 »


« Reply #40 on: August 10, 2011, 03:25 »
0
You can't persuade me that your wife (appearing in the photos above) did a self-portrait of her:
Szefei:
and then you also did a portrait of her
Yuliang:

These may be from different sessions, is just that we don't believe you after receiving these image on both accounts:
Szefei:
Yuliang:




anyway the leech photo was my leg. Its not so so hard to get the same photo on a tripod if you are using the same equipments or things get mixed up when you submit to > 7 micro sites and a few macro sites.  But we are still two different people with 2 different accounts. Would it be possible for us to delete the similar photos and just enable back our accounts?
« Last Edit: August 10, 2011, 03:28 by yuliang11 »

Xalanx

« Reply #41 on: August 10, 2011, 03:36 »
0
Well this is one very good example of why is important to hear both sides of the story. I completely agree with Serban.

« Reply #42 on: August 10, 2011, 03:39 »
0
Well this is one very good example of why is important to hear both sides of the story. I completely agree with Serban.

Me too.
It would have been impossible for your wife to have taken a photo of herself sat down and got into exactly the same position so that you could then take her photo. The hand positioning and everything is the same.

« Reply #43 on: August 10, 2011, 03:41 »
0
Well this is one very good example of why is important to hear both sides of the story. I completely agree with Serban.

Me too.
It would have been impossible for your wife to have taken a photo of herself sat down and got into exactly the same position so that you could then take her photo. The hand positioning and everything is the same.

What if you are using the same equipment sometimes on a tripod ?

« Reply #44 on: August 10, 2011, 03:52 »
0
Because for your wife to have taken that photo herself she would have had to have moved the position of her hands and they are in exactly the same position in both photos.  You tried to buck the system and got caught out.  In a way I feel sorry for you both but if you cheat you have to accept the consequences if you get found out.


What if you are using the same equipment sometimes on a tripod ?

« Reply #45 on: August 10, 2011, 03:57 »
0
Anyway , there are no extra profits in posting the exact same photos again or on a different account. The popularity of the photos will also be diluted as buyers will be confused.

Because for your wife to have taken that photo herself she would have had to have moved the position of her hands and they are in exactly the same position in both photos.  You tried to buck the system and got caught out.  In a way I feel sorry for you both but if you cheat you have to accept the consequences if you get found out.


What if you are using the same equipment sometimes on a tripod ?

eggshell

« Reply #46 on: August 10, 2011, 04:01 »
0
Well this is one very good example of why is important to hear both sides of the story. I completely agree with Serban.

Me too.
It would have been impossible for your wife to have taken a photo of herself sat down and got into exactly the same position so that you could then take her photo. The hand positioning and everything is the same.

What if you are using the same equipment sometimes on a tripod ?

You're just trying to rationalize an obvious situation . Try another what if - what if many contributors start using multiple accounts .

« Reply #47 on: August 10, 2011, 04:02 »
0
Well this is one very good example of why is important to hear both sides of the story. I completely agree with Serban.

Me too.
It would have been impossible for your wife to have taken a photo of herself sat down and got into exactly the same position so that you could then take her photo. The hand positioning and everything is the same.

What if you are using the same equipment sometimes on a tripod ?

You're just trying to rationalize an obvious situation . Try another what if - what if many contributors start using multiple accounts .

We are NOT using multiple accounts.

eggshell

« Reply #48 on: August 10, 2011, 04:07 »
0
Anyway , there are no extra profits in posting the exact same photos again or on a different account. The popularity of the photos will also be diluted as buyers will be confused.

Because for your wife to have taken that photo herself she would have had to have moved the position of her hands and they are in exactly the same position in both photos.  You tried to buck the system and got caught out.  In a way I feel sorry for you both but if you cheat you have to accept the consequences if you get found out.


What if you are using the same equipment sometimes on a tripod ?

Of course there is an extra profit - in your case you get double the exposure of the same content in the search , not to mention that you completely circumvent the anti-similars policy at DS

Of course there is an extra profit - in your case you get double the exposure of the same content in the search , not to mention that you completely circumvent the anti-similars policy at DS



 

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