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Author Topic: Account disabled at Dreamstime.  (Read 24866 times)

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« Reply #50 on: August 10, 2011, 04:12 »
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Once again Serban has been more than fair and I hope that you appreciate just how fair he has been.  I don't think that many of the other sites would have acted with such class and yet again DT have shown that they deserve to be at the top.


« Reply #51 on: August 10, 2011, 04:14 »
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For me it's not that important if the images were taken by you or by you and your wife. They are very similar, some almost identical and they are sold from two accounts. Moreover - on dreamstime that started their fight against similars.
It's great to discuss arrogance of big sites but in this case - I'm sorry - DT is absolutely right.
All you can do is to hope that only one of your accounts can be deleted.

edit: I didn't read previous Serban's post - I think that deleting of one of your accoutns is more than fair.

« Reply #52 on: August 10, 2011, 04:29 »
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If I were you, I'd admit the mistake and move on with Serban's offer.

« Reply #53 on: August 10, 2011, 04:47 »
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Yes, Dreamstime has acted reasonably (though I would suggest they issue a mail explaining their reasoning at the time when action is being considered or taken, rather than acting and then waiting for the inevitable protest).

In the circumstances, you are lucky that Serban has offered to let you keep one account.

« Reply #54 on: August 10, 2011, 05:27 »
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After looking into the "Why are you anonymous" thread I realized that we don't really want to punish someone for criticizing while making it public, especially as your tone was polite. I hope this will make people understand that their posts should be decent and as objective as possible, while their identity shouldn't be hidden.

I strongly disagree with your current denials and hope you will realize and admit it. Most probably if it wasn't for that thread we would've blocked both of them. As a general rule, one shouldn't aggravate results when things are obvious. Burning bridges is also very unwise as the recent migration from elsewhere shows.

We will not suspend both your accounts but the newer one. Reuploading those photos and losing all work made in the past are penalties drastical enough.

Hi Achilles,
thanks for the offer. I Apologize for the similar contents for both my wife's and my acounts. However only 1 would be my account and i insist on that.  Could my account be deleted instead of my wife's account? She's far more active than me and had worked very hard to build good content for customers.
« Last Edit: August 10, 2011, 05:30 by yuliang11 »

« Reply #55 on: August 10, 2011, 05:33 »
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Of course there is an extra profit - in your case you get double the exposure of the same content in the search , not to mention that you completely circumvent the anti-similars policy at DS

My wife's content sells 3 times higher than me. It must have been her profile has been booked marked by some designers. Would it be much more better if i'm uploading to her account ? There are still plenty of microstock sites to be submitting too . Why would i want to waste my time to sign up for 2 accounts in the same agencies to submit 2 times while i'm having issues to submit to all agencies.
« Last Edit: August 10, 2011, 05:37 by yuliang11 »

« Reply #56 on: August 10, 2011, 05:43 »
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I know our profiles are linked to same website too ,which is mine .maybe that caused further suspiscious. Just last week i recieved a complimence for a happy dreamstime customer who bought photo from her but sent the message to me instead as she followed her profile link to my website.

Quote
Hi,
 The photo was taken by my wife. She said it's a lovely postcard and thanks for the nice complimence.

Cheers!
 


Yuliang
Photographer
Kuala lumpur , Malaysia
012-6361022

www.yuliang11.com


    From:
    To: yuliang11@yahoo.com
    Sent: Thursday, 14 July 2011 10:52 PM
    Subject: Your photo of the tea plantation

    Hello, I bought your photo of the tea plantation in the Cameron Highlands from Dreamstime. What a stunning, beautiful photo! I have an inspirational website, and I used it for today's picture (www.PostcardsFromGusto.com). I've had people email me already this morning asking where the photo was taken. I told them and then gave them your website, as listed in Dreamstime, so they could see more of your amazing work. Also, I have a Facebook page and will be crediting you for the photo there as well today (the facebook page is called "Gusto").

    Keep taking beautiful photos! I love your art.


    ~ Gusto
« Last Edit: August 10, 2011, 05:45 by yuliang11 »

« Reply #57 on: August 10, 2011, 05:56 »
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Why would i want to waste my time to sign up for 2 accounts in the same agencies to submit 2 times while i'm having issues to submit to all agencies.
The fact is that you did do it, whatever your reasons.
My advice to you is to stop trying to make excuses and justify yourself as you could make things worse and cause Serban to take back his offer.  Just accept what Serban has offered without insisting on getting more ( having your wife's port reinstated instead of yours) and think yourself very lucky for getting even that.

« Reply #58 on: August 10, 2011, 06:01 »
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Why would i want to waste my time to sign up for 2 accounts in the same agencies to submit 2 times while i'm having issues to submit to all agencies.
The fact is that you did do it, whatever your reasons.
My advice to you is to stop trying to make excuses and justify yourself as you could make things worse and cause Serban to take back his offer.  Just accept what Serban has offered without insisting on getting more ( having your wife's port reinstated instead of yours) and think yourself very lucky for getting even that.

No, I did not sign up for 2 accounts. it's a fact.

« Reply #59 on: August 10, 2011, 06:22 »
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I'll back out from this thread now.  None of this is any of my business.

« Reply #60 on: August 10, 2011, 06:23 »
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Yes, Dreamstime has acted reasonably (though I would suggest they issue a mail explaining their reasoning at the time when action is being considered or taken, rather than acting and then waiting for the inevitable protest).

In the circumstances, you are lucky that Serban has offered to let you keep one account.

Not only inevitable protest but, it doesn't make DT (and other agencies) appear in a good light, if they disable accounts without an explanation to the account holder (even if it is obvious to them as to why). If a simple email was sent, then noone can go on a forum saying my account was closed and I didn't receive clarification.

As far as I determine, DT felt that they had enough evidence to disable the account (permanently) and the account was not just disabled pending further investigation, so at the time of disabling the account, send an email to the account holder and then you've done everything right (by the book as it were) and we can not draw conclusions that it's a case of the agency being disrespectful.

« Reply #61 on: August 10, 2011, 06:36 »
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Hi guys,
 Let's wrap things up, I think there will be no more results from this thread and no point of protesting further.

First my account has been instated, however I'm still need to verify my wife's account when she's back( althought i think it's not good) .  We would like to thank Serban for enabling my account back and for the helps provided.

I would like to personally thank all of you who have shown support and gave us the contacts. Anyway let this be a warning to any husband/wife/team who has been using the same setups , equipments,computers , etc. I guess this incident will have a huge impact on ,our goals/directions in life, and the way My wife and I need to work together during stock assignments.

 How vulnerable things at microstock can be. Years of hard work gone in a night. We will start to slowly diversify into a more tangible industry.

cheers
« Last Edit: August 10, 2011, 06:58 by yuliang11 »

« Reply #62 on: August 10, 2011, 06:37 »
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I guess this incident will have a huge impact on ,our goals/directions in life, and the way My wife and I need to work together during stock assignments.

Yeah, don't use tripods next to each other, lol.

« Reply #63 on: August 10, 2011, 06:39 »
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I guess this incident will have a huge impact on ,our goals/directions in life, and the way My wife and I need to work together during stock assignments.

Yeah, don't use tripods next to each other, lol.

To be honest, we share the camera during some assignments ;)  
« Last Edit: August 10, 2011, 06:49 by yuliang11 »

« Reply #64 on: August 10, 2011, 07:06 »
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To be honest, we share the camera during some assignments ;)  

I think you really should be something else than taking turns pressing the shutter button. How about having your own shoots; one of you shoots and the other one is an assistant? You know; "This is my shoot, tomorrow is your shoot."

« Reply #65 on: August 10, 2011, 07:12 »
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I guess this incident will have a huge impact on ,our goals/directions in life, and the way My wife and I need to work together during stock assignments.

Yeah, don't use tripods next to each other, lol.

To be honest, we share the camera during some assignments ;)  

So the exif data would tell the agency that pictures of the same subject, taken moments apart on the same camera are being uploaded to different accounts. That's just asking for trouble - particularly as the duplication seems to suggest you don't know who took what. In any case, it would be better use of your time for you to be shooting different things so that you don't compete against each other.

If you have separate accounts elsewhere you probably ought to do some thinking about what you are going to do about them, before other admins wake up to the apparent problem.

« Reply #66 on: August 10, 2011, 08:01 »
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To be honest, we share the camera during some assignments ;)  

I think you really should be something else than taking turns pressing the shutter button. How about having your own shoots; one of you shoots and the other one is an assistant? You know; "This is my shoot, tomorrow is your shoot."

yeah. that would be perfect scenario and what we will plan in future. however, during certain times, timing, sunset, it will be much easier to do shoot from one camera from convenience purpose. you are selling for less than 1usd anyway.  also we'll have to watch out shoots in small studios





So the exif data would tell the agency that pictures of the same subject, taken moments apart on the same camera are being uploaded to different accounts. That's just asking for trouble - particularly as the duplication seems to suggest you don't know who took what. In any case, it would be better use of your time for you to be shooting different things so that you don't compete against each other.

If you have separate accounts elsewhere you probably ought to do some thinking about what you are going to do about them, before other admins wake up to the apparent problem.

yes. we are looking into it. we faced issues too but they weren't so fussy about similar photos  however we gotta becarefu, doing a review now
« Last Edit: August 10, 2011, 08:16 by yuliang11 »

« Reply #67 on: August 10, 2011, 08:19 »
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Achilles, you did a good job on speaking here on the forums to provide DT's side of the story.

Communication is key and often we contributors feel that some agencies do not care anymore.

As long as we don't hear/see both sides of the story it obviously shows how biased we contributors can be.

Of course the OP did NOT tell us here that some photos were shot by two people on the same camera on a tripod. That would have changed things dramatically.

Only because you Achilles decided to make this public we all understand the situation.

Well done and you have been very, very fair.

Please keep an eye on these forums in the future so the communication continues to be open.

It makes a huge difference in the trust that some of us put into Dreamstime!

« Reply #68 on: August 10, 2011, 08:30 »
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Of course the OP did NOT tell us here that some photos were shot by two people on the same camera on a tripod. That would have changed things dramatically.

He did say in this in the first post.
"Is it wrong if we share the same model ? equipment ? studio and settings?"

« Reply #69 on: August 10, 2011, 08:42 »
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Of course the OP did NOT tell us here that some photos were shot by two people on the same camera on a tripod. That would have changed things dramatically.

He did say in this in the first post.
"Is it wrong if we share the same model ? equipment ? studio and settings?"

Ok my bad, I assumed they share a camera which is one thing.

But to use the same camera mounted onto a tripod taking turns in pressing the shutter button in order to upload those images on different accounts is a very, very questionable practice.

Give me one reason why a photographer couple "has to" take turns taking images from a mounted camera? Will it be like: "Look my image is better because of the angle?"

Sorry for my sarcasm, but this was handled more than fair by Achilles and I really do not always agree with the agencies.

They can share equipment all they want. Have one photographer shoot the tree scene and then have the other one shoot another scene.

The examples posted by Achilles speak voumes and the OP didn't object to the accuracy of which account the images belonged to so I assume Achilles posted the correct account related images. Therefore I think DT's decision is understandable.

« Reply #70 on: August 10, 2011, 08:43 »
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Of course the OP did NOT tell us here that some photos were shot by two people on the same camera on a tripod. That would have changed things dramatically.

He did say in this in the first post.
"Is it wrong if we share the same model ? equipment ? studio and settings?"

He did. But he didn't say that they change behind camera every two seconds.

TheSmilingAssassin

    This user is banned.
« Reply #71 on: August 10, 2011, 09:13 »
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LOL well this changes everything and I take back what I said earlier. 

rubyroo

« Reply #72 on: August 10, 2011, 09:26 »
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Maybe the OP doesn't see it this way - maybe they just don't think this way - but to me and to many who only have one account, this definitely looks like "two bites of the same cherry".

I think allowing one account to remain open is more generous than some other agencies would have been.   I do agree wholeheartedly with Serban on this one.

It's great to finally see the whole story on one of these issues - we've been left in the dark on similar issues with other agencies, and it can make us all feel very insecure about threats to our livelihood.

Thanks so much Serban, for stepping in and clarifying this one.  It's very reassuring to see that when these things happen it's justified.  In an industry where our incomes are so vulnerable and unpredictable, it's hard to feel sure-footed when we only hear half the story.

I wish all the agencies would have a presence in MSG to clarify these things and allay our fears.

« Reply #73 on: August 10, 2011, 10:03 »
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Thanks so much Serban, for stepping in and clarifying this one.  It's very reassuring to see that when these things happen it's justified.  In an industry where our incomes are so vulnerable and unpredictable, it's hard to feel sure-footed when we only hear half the story.

I wish all the agencies would have a presence in MSG to clarify these things and allay our fears.

Absolutely. I think Serban has been generous to a fault in permitting one account to remain open.

To the OP. Consider yourself VERY lucky indeed. Thanks for nothing for giving us such a one-sided and inaccurate picture of events. IMHO this was intentional fraudulent activity rather than an 'accident' as you claim. I find it laughable that you are still attempting to claim innocence.

« Reply #74 on: August 10, 2011, 10:05 »
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Thanks so much Serban, for stepping in and clarifying this one.  It's very reassuring to see that when these things happen it's justified.  In an industry where our incomes are so vulnerable and unpredictable, it's hard to feel sure-footed when we only hear half the story.

I wish all the agencies would have a presence in MSG to clarify these things and allay our fears.

Absolutely. I think Serban has been generous to a fault in permitting one account to remain open.

To the OP. Consider yourself VERY lucky indeed. Thanks for nothing for giving us such a one-sided and inaccurate picture of events. IMHO this was intentional fraudulent activity rather than an 'accident' as you claim. I find it laughable that you are still attempting to claim innocence.

Yes keep the bashing coming in. I'm very tired of explaning again and again...
« Last Edit: August 10, 2011, 10:18 by yuliang11 »


 

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