Once again Serban has been more than fair and I hope that you appreciate just how fair he has been.  I don't think that many of the other sites would have acted with such class and yet again DT have shown that they deserve to be at the top.

If I were you, I'd admit the mistake and move on with Serban's offer.

After looking into the "Why are you anonymous" thread I realized that we don't really want to punish someone for criticizing while making it public, especially as your tone was polite. I hope this will make people understand that their posts should be decent and as objective as possible, while their identity shouldn't be hidden.

I strongly disagree with your current denials and hope you will realize and admit it. Most probably if it wasn't for that thread we would've blocked both of them. As a general rule, one shouldn't aggravate results when things are obvious. Burning bridges is also very unwise as the recent migration from elsewhere shows.

We will not suspend both your accounts but the newer one. Reuploading those photos and losing all work made in the past are penalties drastical enough.

Hi Achilles,
thanks for the offer. I Apologize for the similar contents for both my wife's and my acounts. However only 1 would be my account and i insist on that.  Could my account be deleted instead of my wife's account? She's far more active than me and had worked very hard to build good content for customers.

I know our profiles are linked to same website too ,which is mine .maybe that caused further suspiscious. Just last week i recieved a complimence for a happy dreamstime customer who bought photo from her but sent the message to me instead as she followed her profile link to my website.

Hi,
 The photo was taken by my wife. She said it's a lovely postcard and thanks for the nice complimence.

Cheers!
 


Yuliang
Photographer
Kuala lumpur , Malaysia
012-6361022

www.yuliang11.com


    From:
    To: [email protected]
    Sent: Thursday, 14 July 2011 10:52 PM
    Subject: Your photo of the tea plantation

    Hello, I bought your photo of the tea plantation in the Cameron Highlands from Dreamstime. What a stunning, beautiful photo! I have an inspirational website, and I used it for today's picture (www.PostcardsFromGusto.com). I've had people email me already this morning asking where the photo was taken. I told them and then gave them your website, as listed in Dreamstime, so they could see more of your amazing work. Also, I have a Facebook page and will be crediting you for the photo there as well today (the facebook page is called "Gusto").

    Keep taking beautiful photos! I love your art.

    ~ Gusto

Quote from: yuliang11 on August 10, 2011, 05:33

Why would i want to waste my time to sign up for 2 accounts in the same agencies to submit 2 times while i'm having issues to submit to all agencies.

The fact is that you did do it, whatever your reasons.
My advice to you is to stop trying to make excuses and justify yourself as you could make things worse and cause Serban to take back his offer.  Just accept what Serban has offered without insisting on getting more ( having your wife's port reinstated instead of yours) and think yourself very lucky for getting even that.

No, I did not sign up for 2 accounts. it's a fact.

Yes, Dreamstime has acted reasonably (though I would suggest they issue a mail explaining their reasoning at the time when action is being considered or taken, rather than acting and then waiting for the inevitable protest).

In the circumstances, you are lucky that Serban has offered to let you keep one account.

Not only inevitable protest but, it doesn't make DT (and other agencies) appear in a good light, if they disable accounts without an explanation to the account holder (even if it is obvious to them as to why). If a simple email was sent, then noone can go on a forum saying my account was closed and I didn't receive clarification.

As far as I determine, DT felt that they had enough evidence to disable the account (permanently) and the account was not just disabled pending further investigation, so at the time of disabling the account, send an email to the account holder and then you've done everything right (by the book as it were) and we can not draw conclusions that it's a case of the agency being disrespectful.

I guess this incident will have a huge impact on ,our goals/directions in life, and the way My wife and I need to work together during stock assignments.

Yeah, don't use tripods next to each other, lol.

To be honest, we share the camera during some assignments  

I think you really should be something else than taking turns pressing the shutter button. How about having your own shoots; one of you shoots and the other one is an assistant? You know; "This is my shoot, tomorrow is your shoot."

Quote from: yuliang11 on August 10, 2011, 06:39

To be honest, we share the camera during some assignments  

I think you really should be something else than taking turns pressing the shutter button. How about having your own shoots; one of you shoots and the other one is an assistant? You know; "This is my shoot, tomorrow is your shoot."

yeah. that would be perfect scenario and what we will plan in future. however, during certain times, timing, sunset, it will be much easier to do shoot from one camera from convenience purpose. you are selling for less than 1usd anyway.  also we'll have to watch out shoots in small studios

So the exif data would tell the agency that pictures of the same subject, taken moments apart on the same camera are being uploaded to different accounts. That's just asking for trouble - particularly as the duplication seems to suggest you don't know who took what. In any case, it would be better use of your time for you to be shooting different things so that you don't compete against each other.

If you have separate accounts elsewhere you probably ought to do some thinking about what you are going to do about them, before other admins wake up to the apparent problem.

yes. we are looking into it. we faced issues too but they weren't so fussy about similar photos  however we gotta becarefu, doing a review now

Of course the OP did NOT tell us here that some photos were shot by two people on the same camera on a tripod. That would have changed things dramatically.

He did say in this in the first post.
"Is it wrong if we share the same model ? equipment ? studio and settings?"

Quote from: click_click on August 10, 2011, 08:19

Of course the OP did NOT tell us here that some photos were shot by two people on the same camera on a tripod. That would have changed things dramatically.

He did say in this in the first post.
"Is it wrong if we share the same model ? equipment ? studio and settings?"

He did. But he didn't say that they change behind camera every two seconds.

Maybe the OP doesn't see it this way - maybe they just don't think this way - but to me and to many who only have one account, this definitely looks like "two bites of the same cherry".

I think allowing one account to remain open is more generous than some other agencies would have been.   I do agree wholeheartedly with Serban on this one.

It's great to finally see the whole story on one of these issues - we've been left in the dark on similar issues with other agencies, and it can make us all feel very insecure about threats to our livelihood.

Thanks so much Serban, for stepping in and clarifying this one.  It's very reassuring to see that when these things happen it's justified.  In an industry where our incomes are so vulnerable and unpredictable, it's hard to feel sure-footed when we only hear half the story.

I wish all the agencies would have a presence in MSG to clarify these things and allay our fears.

Quote from: rubyroo on August 10, 2011, 09:26

Thanks so much Serban, for stepping in and clarifying this one.  It's very reassuring to see that when these things happen it's justified.  In an industry where our incomes are so vulnerable and unpredictable, it's hard to feel sure-footed when we only hear half the story.

I wish all the agencies would have a presence in MSG to clarify these things and allay our fears.

Absolutely. I think Serban has been generous to a fault in permitting one account to remain open.

To the OP. Consider yourself VERY lucky indeed. Thanks for nothing for giving us such a one-sided and inaccurate picture of events. IMHO this was intentional fraudulent activity rather than an 'accident' as you claim. I find it laughable that you are still attempting to claim innocence.

Yes keep the bashing coming in. I'm very tired of explaning again and again...