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Author Topic: Closing account caution  (Read 17599 times)

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« on: June 24, 2019, 14:00 »
+8
Just wanted to share that Dreamstime keeps the remaining balance at account closure. Really shifty policy considering their payout threshold is 100$.
Sales were so poor I wasn't going to get my money until next year anyway.


Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #1 on: June 24, 2019, 19:32 »
0
Just wanted to share that Dreamstime keeps the remaining balance at account closure. Really shifty policy considering their payout threshold is 100$.
Sales were so poor I wasn't going to get my money until next year anyway.

Odd because when I closed mine, I politely requested payment and account closing, they paid me after a few months. I was not at threshold. Times change so maybe that did too. But I wrote first and they sent the money, I didn't just delete everything and ask for money.


« Reply #2 on: June 25, 2019, 00:01 »
+3
Just wanted to share that Dreamstime keeps the remaining balance at account closure. Really shifty policy considering their payout threshold is 100$.
Sales were so poor I wasn't going to get my money until next year anyway.

Odd because when I closed mine, I politely requested payment and account closing, they paid me after a few months. I was not at threshold. Times change so maybe that did too. But I wrote first and they sent the money, I didn't just delete everything and ask for money.
I disabled all my images first and then emailed them. It shouldn't make any difference. They already took their share of the sales. Keeping that money is just a low blow.

« Reply #3 on: June 25, 2019, 03:53 »
0
Quote

Odd because when I closed mine, I politely requested payment and account closing, they paid me after a few months. I was not at threshold. Times change so maybe that did too. But I wrote first and they sent the money, I didn't just delete everything and ask for money.
Quote

Was that recently or a few years ago?
« Last Edit: June 25, 2019, 03:55 by shiyali »

MxR

« Reply #4 on: June 25, 2019, 04:09 »
+5
How to close dreamstime:

System 1

1-. Wait for more than 100 dollars
2-. deactivate images
3-. request paymente
4-. when you havce money, close account

System 2:
1-. apply for exclusive
2-. Dont be real exclusive

« Reply #5 on: June 25, 2019, 06:42 »
0
How to close dreamstime:

System 1

1-. Wait for more than 100 dollars
2-. deactivate images
3-. request paymente
4-. when you havce money, close account

System 2:
1-. apply for exclusive
2-. Dont be real exclusive

 ;D

I think they just deduct your earnings if they find out you were moonlighting.

I stopped with Dt when they brought in the rule of requiring your photo id. before they will pay you.
The other sites don't need it, so Dt don't actually need it too. I just found it too weird, you know in world where people's data is highly valuable.

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #6 on: June 27, 2019, 06:16 »
0
Quote from: Uncle Pete
Odd because when I closed mine, I politely requested payment and account closing, they paid me after a few months. I was not at threshold. Times change so maybe that did too. But I wrote first and they sent the money, I didn't just delete everything and ask for money.

Was that recently or a few years ago?

I see that your question got included in a quote and I missed it.

More than a few years ago.

All I was trying to point out was, I asked, I got the money, after that I disabled everything. If someone disables and closes their account and then asked for payment, DT might have a different answer. I wanted the money before I shut down.

Who knows, they might have changed the policy and they just keep artists money if someone doesn't make the threshold. Or maybe they like me?  ;)

So my addition to the caution and warning is, get the money first!
« Last Edit: June 29, 2019, 09:58 by Uncle Pete »

« Reply #7 on: June 27, 2019, 07:48 »
+2
The thread is about Dreamstime! Your payment is from Deposit where the limit is $50.

« Reply #8 on: June 27, 2019, 08:20 »
+1
But Petes advice is still sound...always cash out, then close your account.

gillian vann

  • *Gillian*
« Reply #9 on: June 27, 2019, 21:58 »
+2
i've been trying for months to get them to pay me, that whole ID thing is ridiculous. I wasn't going to close my account but I think I will after I get my money.

« Reply #10 on: June 29, 2019, 08:04 »
0
Comparing with Depositphotos, last year when I asked them to close my account I had some measly ~19$ on my balance. I didn't even care about that money but they were the ones insisting of sending them to me. Several years ago when I closed at Veer they also sent me the remaining royalties despite being under the threshold. I mean that's how you deal with contributors if you have some minimum of decency. Dreamstime is just a cheap agency run by cheap people.

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #11 on: June 29, 2019, 09:57 »
0
The thread is about Dreamstime! Your payment is from Deposit where the limit is $50.

Sorry wrong closing.  :) I'll have to search a different computer, further back in the past.

Just saying, they did pay me 2009 or 2010, below threshold maybe $20 total, and I think it took over 60 days to happen, because they wanted all sales to clear.

DT also has that percentage deletion rule and they had my photos for months, after my account closed. I was able to rejoin in 2018 and I have about 100 files there, kind of, just in case place.


i've been trying for months to get them to pay me, that whole ID thing is ridiculous. I wasn't going to close my account but I think I will after I get my money.

Didn't SS and IS (or the rest) require a photo ID to create an account? What kind of extra ID is DT asking for that's upsetting people. I don't get it? I'm pretty sure that the IRS requires accountability, but what's the issue?

« Last Edit: June 29, 2019, 10:01 by Uncle Pete »

« Reply #12 on: June 30, 2019, 03:34 »
+1
The thread is about Dreamstime! Your payment is from Deposit where the limit is $50.

Sorry wrong closing.  :) I'll have to search a different computer, further back in the past.

Just saying, they did pay me 2009 or 2010, below threshold maybe $20 total, and I think it took over 60 days to happen, because they wanted all sales to clear.

DT also has that percentage deletion rule and they had my photos for months, after my account closed. I was able to rejoin in 2018 and I have about 100 files there, kind of, just in case place.


i've been trying for months to get them to pay me, that whole ID thing is ridiculous. I wasn't going to close my account but I think I will after I get my money.

Didn't SS and IS (or the rest) require a photo ID to create an account? What kind of extra ID is DT asking for that's upsetting people. I don't get it? I'm pretty sure that the IRS requires accountability, but what's the issue?
Yes Did...Shutterstock no longer do it as part of their "strategy"of allowing anyone to join with the minimum of vetting or quality control.....no wonder its flooded with poor quality work and stolen images.

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #13 on: June 30, 2019, 12:54 »
0
The thread is about Dreamstime! Your payment is from Deposit where the limit is $50.

Sorry wrong closing.  :) I'll have to search a different computer, further back in the past.

Just saying, they did pay me 2009 or 2010, below threshold maybe $20 total, and I think it took over 60 days to happen, because they wanted all sales to clear.

DT also has that percentage deletion rule and they had my photos for months, after my account closed. I was able to rejoin in 2018 and I have about 100 files there, kind of, just in case place.


i've been trying for months to get them to pay me, that whole ID thing is ridiculous. I wasn't going to close my account but I think I will after I get my money.

Didn't SS and IS (or the rest) require a photo ID to create an account? What kind of extra ID is DT asking for that's upsetting people. I don't get it? I'm pretty sure that the IRS requires accountability, but what's the issue?
Yes Did...Shutterstock no longer do it as part of their "strategy"of allowing anyone to join with the minimum of vetting or quality control.....no wonder its flooded with poor quality work and stolen images.

You're kidding me, no ID for SS? I suppose they watch IP address and camera serial numbers but really? And no wonder the thieves come back, over and over, hoping to take a small profit before they get caught.

One of the latest caught thieves, there were at least seven different SS accounts with the identical image. I finally got interested enough to try to track down the original, using file numbers.

So SS doesn't require and ID to get paid, just a Paypal account? I think the IRS would be really interested in that. Like they are always interested if it means someone is evading the taxes. Especially foreign agreements where the person is unlikely to ever file for a refund of the withholding.

Well anyway, the issue was DT does ask, and I wonder if Adobe, Getty and Pond5 require an ID? Seems I remember people complaining that they wanted to sell photos and couldn't get accepted because of the form of ID they had in their country.


« Reply #14 on: June 30, 2019, 15:02 »
+2
You do have to fill in a Tax form at SS which has to be approved to get any payment. I have to enter my Tax Id number given by the UK govt...whether they validate this I can't say. I suspect like many things SS do it gets them off the hook should there be an issue.

« Reply #15 on: June 30, 2019, 19:16 »
0
You do have to fill in a Tax form at SS which has to be approved to get any payment. I have to enter my Tax Id number given by the UK govt...whether they validate this I can't say. I suspect like many things SS do it gets them off the hook should there be an issue.

Exactly. Plus for me at least the name matches that of my PayPal ac. and in my model releases.
So why does DT require an Id. now in order to release payment. They were paying me since 2007 without one. SS have never asked me for an id. since I joined them in 2007 and the other sites don't require one either.

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #16 on: July 01, 2019, 07:04 »
+1
You do have to fill in a Tax form at SS which has to be approved to get any payment. I have to enter my Tax Id number given by the UK govt...whether they validate this I can't say. I suspect like many things SS do it gets them off the hook should there be an issue.

Exactly. Plus for me at least the name matches that of my PayPal ac. and in my model releases.
So why does DT require an Id. now in order to release payment. They were paying me since 2007 without one. SS have never asked me for an id. since I joined them in 2007 and the other sites don't require one either.

Interesting, as I had to upload an approved ID to many sites, before they would allow me to upload and sell images. I guess times change? First must have ID, then not. I know I did for SS and IS and that was 2007.

I still go back to security and taxes. If someone hacks into an account and tries to claim your money, then the screams are, why don't they have better security.  ??? How does the IRS audit who owes them money if anyone can make up a name and paypal account and get paid?

This no ID news is great for image thieves, no accountability and if one account is closed, they can just make up a new name.  ;D

Yes Did...Shutterstock no longer do it as part of their "strategy"of allowing anyone to join with the minimum of vetting or quality control.....no wonder its flooded with poor quality work and stolen images.

LOL Microstock agencies always thinking of our best interests?
« Last Edit: July 01, 2019, 07:09 by Uncle Pete »

« Reply #17 on: July 01, 2019, 08:20 »
+1
@Uncle Pete

It's not like you can have dozens of paypal accounts, unless you have dozens of bank accounts. A usable paypal ac. has to be connected to your bank and your bank knows who you are. They have seen your id. when you went there in person to open an account.

However, I'm not going to send one to a stock agency online, because I trust them way less than banks and I especially don't trust Dt.

Don't you remember when they made their users private information available for public viewing, without informing them first. I know of contributors who closed their accounts because of what they did. Dt soon reversed the action.

"Dreamstime recently made the unusual move of showing publicly some of its users confidential information, it was a test run for what they hoped would be a site wide change (for all users, sellers and buyers)."

http://www.microstockposts.com/dreamstimes-identity-crisis/

I know their email database was in all likelihood hacked because for around a couple of years, I kept on getting emails from someone claiming to be from dt and asking to click on something. However, the emails weren't from dt. There are threads about this in their forum, a lot of dt contributors received these emails. How did this person get hold of Dt users emails? Dt have never made an announcement like other sites do when they know that users information has been stolen.

And they want me to send them my photo id? No chance. Recovering from identity theft could cost be more time and money than it's worth.

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #18 on: July 01, 2019, 11:15 »
0
@Uncle Pete

It's not like you can have dozens of paypal accounts, unless you have dozens of bank accounts. A usable paypal ac. has to be connected to your bank and your bank knows who you are. They have seen your id. when you went there in person to open an account.

However, I'm not going to send one to a stock agency online, because I trust them way less than banks and I especially don't trust Dt.

Don't you remember when they made their users private information available for public viewing, without informing them first. I know of contributors who closed their accounts because of what they did. Dt soon reversed the action.

"Dreamstime recently made the unusual move of showing publicly some of its users confidential information, it was a test run for what they hoped would be a site wide change (for all users, sellers and buyers)."

http://www.microstockposts.com/dreamstimes-identity-crisis/

I know their email database was in all likelihood hacked because for around a couple of years, I kept on getting emails from someone claiming to be from dt and asking to click on something. However, the emails weren't from dt. There are threads about this in their forum, a lot of dt contributors received these emails. How did this person get hold of Dt users emails? Dt have never made an announcement like other sites do when they know that users information has been stolen.

And they want me to send them my photo id? No chance. Recovering from identity theft could cost be more time and money than it's worth.


Well I'm not a fan of old FT. Part of the reason I left was the explicit threats to artists, if we posted something they didn't like on social media or a forum like here, they would close our account. Someone here who's anonymous was IDed by another forum regular and the second person reported the guy to FT, and the account was closed. For what the first guy posted here?

Yeah, by the time DT got to the public information fiasco I was gone. I never understood why an agency would want to show private information.

I haven't gotten an email from Nicole Kidd (Dreamstime) EMail:[email protected] - the ACH form scam. Anyone who's reading this should make a note, Nicole was a real person who worked there, might still be, but these emails with a fake DOC file attached are a scam. What we don't know is, why do they always come from the same person? Did someone get into that email account and that's how they can find users? I've written to DT, others have too, we reported the fraud attempt, and no one I know of or here, has ever gotten an answer. Maybe someone did?

So bottom line, and other issues over the years at DT, you're preaching to the choir.  :)

I'll go back to the OP and the fair Subject. Use caution when closing your DT account, or you could lose your earnings. Minimum payment is $100, I closed my account and they paid me. It was less than $100. No story there.

Now about the ID thing. I can't tell you what to do. Seems like you have two choices, 1) kiss your money goodbye or 2) provide suitable identification and get your money.

I'm also surprised that agencies are opening accounts with no IDs to prove age, identity, real names, or documentation for the tax agencies including the US IRS. Pretty hard to say "we paid someone $X and collected taxes on that, but we really don't have a clue who it is, where they live or anything else."  ;D

Just to accent this part, if you get an email from Nicole Kidd (Dreamstime) EMail:[email protected] - the attached ACH form is a scam. Someone is using the name of an employee or former employee at DT.
« Last Edit: July 02, 2019, 07:28 by Uncle Pete »

« Reply #19 on: July 01, 2019, 11:50 »
+1
The whole purpose of joining as a contributor is to get paid for which you need paypal or the others. Paypal has already connected to your bank in your country and your bank has your Id.

Therefore your Id has already been verified, by a more credible firm than Dreamstime. If your name and address of your Dt ac. matches your paypal account, there really shouldn't be an issue. Not forgetting that for the tax forms they need our Tax Id number which is yet another match.

gillian vann

  • *Gillian*
« Reply #20 on: July 02, 2019, 19:06 »
0


i've been trying for months to get them to pay me, that whole ID thing is ridiculous. I wasn't going to close my account but I think I will after I get my money.

Didn't SS and IS (or the rest) require a photo ID to create an account? What kind of extra ID is DT asking for that's upsetting people. I don't get it? I'm pretty sure that the IRS requires accountability, but what's the issue?

I'm sure I had to show ID when I joined (a million years ago). They want ID to pay me. I don't recall having to do that ever before. I sent through my ID but perhaps because it's changed from the original one? they declined it. Ridiculous. It's just an excuse to not pay me.

« Reply #21 on: July 06, 2019, 13:55 »
+2
Just wanted to share that Dreamstime keeps the remaining balance at account closure. Really shifty policy considering their payout threshold is 100$.
Sales were so poor I wasn't going to get my money until next year anyway.
Yay Micro did this to me when I closed my account there.  It was only a few dollars, but it was MY few dollars. It was years ago and I don't know if they still do this or not.

gillian vann

  • *Gillian*
« Reply #22 on: July 26, 2019, 20:24 »
+1
and to update, I still haven't managed to get payout approved, it's been 6 months now.

« Reply #23 on: September 07, 2022, 02:58 »
0
If you close your contributor account on adobe stock they will pay you the remaining balance even if it hasn't reached the payout amount but they charge a few $ to cover the processing fee. Luckily I cashed out in the end at 25 (not $) after they paid me for free images. I wish Dreamstime would do the same because I've been adding images for over 2 years. but earned less than $20 even though I have over 1k in my port.. 

« Reply #24 on: November 01, 2022, 13:28 »
0
Why not just simply forget about your account?(That's what I'm about to do having more than 3000 photos there)


 

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