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Author Topic: Another DT problem  (Read 5050 times)

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« on: April 12, 2019, 11:35 »
0
Hi everyone,


It seams that DT is on autopilot.

My main complaint is that none of my approved images this month are showing in my portfolio. I contacted support on the 10th and got an answer that my list with the missing image ID-s was forwarded to their tech guys but nothing was fixed till the time of this writing.


Also, after completing the submission process (keywording, categories, submitting), some images simple vanish, not in pending, not in rejected, not in approved.

I stopped uploading now until they fix their bugs.

Anyone else having these problems?


« Reply #1 on: April 12, 2019, 12:08 »
0
I uploaded a batch earlier this week and they made it into my port. I didn't check if they were searchable but they have had some views.

They had some pretty bad issues with different data on different servers (I presume) so that downloads would appear and disappear over a day or 2. I haven't had a sale in a few days, so I don't know if that is fixed.

I made a bit more there last month than I have most months lately mostly due to a few bigger $ sales, but more like income in 2007 with a few hundred images as opposed to early 2007 with 100 or less files.

« Reply #2 on: April 12, 2019, 12:35 »
0
I uploaded a batch earlier this week and they made it into my port. I didn't check if they were searchable but they have had some views.

They had some pretty bad issues with different data on different servers (I presume) so that downloads would appear and disappear over a day or 2. I haven't had a sale in a few days, so I don't know if that is fixed.

I made a bit more there last month than I have most months lately mostly due to a few bigger $ sales, but more like income in 2007 with a few hundred images as opposed to early 2007 with 100 or less files.

Thanks for your answer.

These missing images of mine are searchable and have views, just not showing up in my port. I don't know if that has any effect on sales.

I had some sales these last days but I don't know if the earning balance is updating (as said in the other thread). I am close to payout but I don't remember exactly how much money I had before these problems started.
« Last Edit: April 12, 2019, 12:43 by Dodie »


 

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