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Author Topic: Commission on EL's at Dreamstime  (Read 10486 times)

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« on: February 25, 2010, 13:12 »
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I'm puzzled and disappointed in the way our commissions for EL's at DT appear to have almost halved over recent months.

Only 18 months ago all EL's were paid at 50% of the credit price without discounts being applied so that a 50 credit EL always generated $25 to the contributor and a 25 credit EL generated $12.50.

Nowadays it is very different. One of my images was recently sold with a 50 credit (2010) P-EL license and I got paid less than $13. Several others have netted less than $17 and the actual amount being paid appears to be steadily reducing month by month.

On the 'Sell your Images' page it suggests that a P-EL might generate $35 to the contributor although there is the disclaimer that 'these are maximum values' at the top of the list. However even if I apply the maximum discount given to credit packages then it appears that I am being paid less than 27% of the purchase price.

I really can't work out any circumstances in which the advertised $35 would actually be payable. It would presumably require the purchaser to pay $70 for the 50 credits (far more than any of the packages on offer) and for the contributor to be paid 50% of the purchase price __ which it would appear we are not. I am receiving barely more than one third of the $35 suggested.

It strikes me that this is yet another 'smoke and mirrors' exercise in which the purchase price and/or the commission payable are not stated explicitly and there is a significant lack of transparency. Does anyone know what we are supposed to be paid for EL's at DT?


lisafx

« Reply #1 on: February 25, 2010, 13:33 »
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To be honest, I hadn't even noticed the reduction.  Good catch. 

Have you asked over there?

« Reply #2 on: February 25, 2010, 13:43 »
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In 2008, I had an EL sell for 50 credits and I received $25.00 for it.
Almost a year later in 2009, I had an EL sell for 50 credits and I received $20.43.

Here's the wording in the Contributors Agreement (I added the bold):

Quote
Non-exclusive contributors: A non-exclusive contributor is an artist who uploads images which are also available for sale with other stock agencies. These contributors may upload their images to Dreamstime.com while selling the same images through other channels. Non-exclusive contributors shall receive 30-50% of the sale price received by Dreamstime.com for the images they have contributed to the site which are subsequently sold by Dreamstime.com.

Exclusive images: A contributor may work with other agencies in addition to Dreamstime.com. However, the images provided to Dreamstime.com and marked as being exclusive are sold only on Dreamstime.com. An exclusive image is represented by concepts, models, wardrobe, and subject matter which provide a unique creative message and small variations in the image (variations in camera angle, model posture or gesture, for example) do not enable an image as being different. Exclusive images may only be sold through Dreamstime.com and may not be offered through other channels. Contributors shall receive 34.5-57.5% of the sale price received by Dreamstime.com for the exclusive images they have contributed to the site which are subsequently sold by Dreamstime.com. A Contributor may remove the exclusivity rights to an image with thirty (30) days prior written notice to Dreamstime.com.

I saw nothing that specifically addressed ELs differently.

Does it have anything to do with buyers purchasing tons of credits at once and getting a discount? In other words, for that buyer, their credit might be worth x cents because they bought a zillion, as opposed to the buyer who buys 20 credits at $1.25 per credit?

Smoke and mirrors and lack of transparency...I agree totally. I wish there was way more detail about these things. If a purchaser bought bulk credits and that explains why I only got 20.43 for 50% of a 50 credit EL, I would like to know about it.

« Reply #3 on: February 25, 2010, 13:56 »
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To be honest, I hadn't even noticed the reduction.  Good catch. 

Have you asked over there?

Neither had I until very recently __ I think they probably hoped we wouldn't.

I haven't asked for an explanation from DT themselves yet. I thought it was a significant issue affecting all DT contributors and worthy of being flagged on here first for us to compare notes and discuss. There's not much point in using DT's own forum either as the thread is likely to be moderated, deleted or locked if the Admin don't like what they are reading. Of course Serban is welcome to join in here with his own input.

I am becoming thoroughly sick of these devious actions and the lack of transparency. Another major tick in the 'For' box regarding the question of exclusivity at IS __ at least the commission structure there is transparent.

« Reply #4 on: February 25, 2010, 14:15 »
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Have you asked over there?

Yes and Achilles confirmed that the 30% commission (announced earlier) had been rolled out in full. The actual commission you will get depends on how much the customer paid for the credit pack or custom credits, but it can go as low as 0.77$ for 25,000 custom credits.

For Gostwyck: my last EL (this month) on a level 1 image was this:
25 credits (2008)     $6.33     maximum     (U-EL)
This means the buyer paid 0.844$ per credit = 21.1$ for the image, of which 30% is exactly 6.33$.
Since the lowest price per credit on credit packs is 0.93$, it means the buyer bought a custom credit of 2,300$. Of course this is for 2010 credits, and I don't know how much that would be in 2008 credits. It's all too complicated but I trust them.

http://www.dreamstime.com/credits

« Reply #5 on: February 25, 2010, 14:21 »
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I am becoming thoroughly sick of these devious actions and the lack of transparency. Another major tick in the 'For' box regarding the question of exclusivity at IS __ at least the commission structure there is transparent.

I found the commission structure there less transparent since I get deviant cents for XS too on IS. It's all very transparent on DT if you look here: http://www.dreamstime.com/credits.

« Reply #6 on: February 25, 2010, 14:26 »
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I have a $14.66 EL today.  It is very disappointing, if we have our commissions cut, they should put the prices up.  Buyers don't seem to mind paying more for EL's on other sites and I earn more.  As commissions are cut, so is my enthusiasm.  I have only just started uploading to DT again but that might go on hold now.

« Reply #7 on: February 25, 2010, 14:46 »
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They started doing that a long time ago. I think it was in the middle of 2008 when I noticed I wasn't getting a flat 50% on EL sales .. but it's like that for everything not just EL. Like today I can see two non-EL comparable images sold .. both buyers used 2008 credits and were Level 5 Medium at 11 credits and I got $5.12 for one and $4.66 for the other. I have no idea what the min-max amounts could be.

off topic: have you ever noticed how many buyers are still spending 2008 credits? .. LOL you'd think they would have been used up by now.

lisafx

« Reply #8 on: February 25, 2010, 15:36 »
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off topic: have you ever noticed how many buyers are still spending 2008 credits? .. LOL you'd think they would have been used up by now.

"2008 credits" were actually sold up through the end of 2009.

donding

  • Think before you speak
« Reply #9 on: February 25, 2010, 15:42 »
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off topic: have you ever noticed how many buyers are still spending 2008 credits? .. LOL you'd think they would have been used up by now.

"2008 credits" were actually sold up through the end of 2009.

Yeah I noticed alot of them to and wondered why. But if they were sold all the way to the end of 2009 then that would explain it.

« Reply #10 on: February 25, 2010, 16:07 »
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Yes and Achilles confirmed that the 30% commission (announced earlier) had been rolled out in full. The actual commission you will get depends on how much the customer paid for the credit pack or custom credits, but it can go as low as 0.77$ for 25,000 custom credits.

For Gostwyck: my last EL (this month) on a level 1 image was this:
25 credits (2008)     $6.33     maximum     (U-EL)
This means the buyer paid 0.844$ per credit = 21.1$ for the image, of which 30% is exactly 6.33$.
Since the lowest price per credit on credit packs is 0.93$, it means the buyer bought a custom credit of 2,300$. Of course this is for 2010 credits, and I don't know how much that would be in 2008 credits. It's all too complicated but I trust them.


Thanks. It appears that there's also different %'s paid on EL's depending upon the image Level. The EL in question was Level 1, so payable at 30% commission, and presumably was bought via a credit package of about 2000 costing about 85c per credit.

It doesn't alter the fact that our commissions at DT have been halved though on some sales.

Instead of getting less than $13 on DT, if the EL had been bought at SS the commission would have been $28, at IS $33 ($66 if exclusive) and $31 at FT (if priced at $75). It's not just the % commission either, EL's are much cheaper for the customer to buy at DT than anywhere else.

« Reply #11 on: February 25, 2010, 17:34 »
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It appears that there's also different %'s paid on EL's depending upon the image Level. The EL in question was Level 1, so payable at 30% commission, and presumably was bought via a credit package of about 2000 costing about 85c per credit.
Yes the level system (unique on DT) smooths out a lot. Actually, a max size sale of a level 3-5 image gives more than an EL of a level 1. The point Achilles always makes is to look at your average RPD and I'm still over my average for this month.

« Reply #12 on: February 25, 2010, 20:46 »
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Over 90% of images at DT are level 1 (official DT numbers) - so we can say that non exclusive commission is 30% for images directly sold by DT.
For partner sales it's another story. If partner's commission is 50% our commission will be only 15%.
I hope that this system is not applicable to "selling rights"...

« Reply #13 on: February 25, 2010, 22:02 »
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We are paid less and less as the time goes by, not only for EL, but for everything else. These days, when I sell something for $1 or more I'm happy because more than 90% of all sales fall into subs category.

« Reply #14 on: February 25, 2010, 22:08 »
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Over 90% of images at DT are level 1 (official DT numbers) - so we can say that non exclusive commission is 30% for images directly sold by DT.

It's come a very, very, very long way from their original "50-80% commission" proclamation __ such a short time ago.

I wouldn't mind so much if we were also benefitting from growth in our earnings but I don't see any evidence of that in my own figures over the last couple of years. I've no doubt that in that time their own profitability has multiplied hugely though.

My flabber is well and truly ghasted at the greed they display and the obvious disdain they appear to have for their contributors. Looks like they've joined forces with FT to encourage us to go exclusive with IS. Fair enough __ they will eventually reap what they sow. SS have never treated us like this.
« Last Edit: February 25, 2010, 22:39 by gostwyck »

« Reply #15 on: February 26, 2010, 02:53 »
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Perhaps the problem is that DT and FT have seen how we accept low commissions with SS and istock and they have realised that they can cut theirs?  The sales volume is much better with SS and istock, so their low commissions don't hurt as much.  If DT and FT want to keep their contributors, they now have to prove that they can increase sales and make us more money.  I can see that FT might be able to do that but my earnings with DT haven't improved over the last year, they need to improve to keep me uploading there.

« Reply #16 on: February 26, 2010, 09:12 »
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They're only doing what everyone else seems to be doing at the moment.
If I were Achilles I would do it too.
Since others can get away with it, why not me?
While DT was actively paying a fair commission to its contributors what did the said contributors do? Did they upload their best, unique, exclusive content to DT to show support? Did they stop uploading to lower commission sites?
No, they didn't. Sales (good or bad) were coming through, 0.5 cent is better than nothing and this is where we are today.

DT's customer support is fast, polite and reliable. Fotolia's the worse I've ever encountered.
Locked threads on DT are quite rare. Fotolia's forum rules are nothing short of ridiculous and its moderators in a league of their own.
DT's communication policies are not only open to everyone but also go as high as possible, right up to the man at the very top. This is not something you see every day.
Can't compare the two.

WarrenPrice

« Reply #17 on: February 26, 2010, 10:43 »
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They're only doing what everyone else seems to be doing at the moment.
If I were Achilles I would do it too.
Since others can get away with it, why not me?
While DT was actively paying a fair commission to its contributors what did the said contributors do? Did they upload their best, unique, exclusive content to DT to show support? Did they stop uploading to lower commission sites?
No, they didn't. Sales (good or bad) were coming through, 0.5 cent is better than nothing and this is where we are today.

DT's customer support is fast, polite and reliable. Fotolia's the worse I've ever encountered.
Locked threads on DT are quite rare. Fotolia's forum rules are nothing short of ridiculous and its moderators in a league of their own.
DT's communication policies are not only open to everyone but also go as high as possible, right up to the man at the very top. This is not something you see every day.
Can't compare the two.

eireann, I think you are being a bit naive.  The only posts you are seeing at DT are what admin approves.  If Serban doesn't like what you say, he deletes it and sends intimidating and threatening comments thru the comment system.  It has happened to me more than once and I guarantee others have had threads or comments deleted.  FT forums are heavily censored, as well; we can agree on that.  But don't be fooled into thinking the DT admins are allowing a free and open forum. 

 

« Reply #18 on: February 26, 2010, 10:50 »
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They're only doing what everyone else seems to be doing at the moment.
If I were Achilles I would do it too.
Since others can get away with it, why not me?
While DT was actively paying a fair commission to its contributors what did the said contributors do? Did they upload their best, unique, exclusive content to DT to show support? Did they stop uploading to lower commission sites?
No, they didn't. Sales (good or bad) were coming through, 0.5 cent is better than nothing and this is where we are today.

DT's customer support is fast, polite and reliable. Fotolia's the worse I've ever encountered.
Locked threads on DT are quite rare. Fotolia's forum rules are nothing short of ridiculous and its moderators in a league of their own.
DT's communication policies are not only open to everyone but also go as high as possible, right up to the man at the very top. This is not something you see every day.
Can't compare the two.

You certainly can't compare the two. Sadly my earnings on DT this month are projected to be 12% lower than Feb 09 whilst at FT my earnings are 69% higher than Feb 09. FT is now generating 2.5x more than my portfolio at DT.

I'd agree with everything you say about the support and forums at each but ultimately the job of an agency is to optimise our revenue and FT, for all their faults, are vastly superior. I can begrudgingly accept reductions in commissions when they are transmitted in to higher sales, as they have been at FT, but lower commissions combined with lower sales is just the agency being greedy.

« Reply #19 on: February 26, 2010, 11:29 »
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Over 90% of images at DT are level 1 (official DT numbers) - so we can say that non exclusive commission is 30% for images directly sold by DT.
Per definition, higher level images sell much more, or they wouldn't be higher level. The bulk of my income on DT comes from higher level images. The level one sales I consider as a stepping stone to higher levels, so I don't care if they are 30 or 40%. Every sale is a sale, a step on the ladder to the real earnings level 3 and up. Anybody can reach that, even a beginner, because the perks are image-related and not-contributor related. And even if it is only 30%, why do you take 20% from IS (with no perks at all for independents) or from FT?

Warren: if posts on the DT forum are removed (buyers read those too, do you want to scare away buyers from DT?), at least you get personal attention from Achilles. Did you ever get personal attention from Chad on the FT forum when they silently phase out posts?
If you have problems with Achilles, take it up with him. He is very accessible.

WarrenPrice

« Reply #20 on: February 26, 2010, 12:00 »
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I believe we are almost in violent agreement, FD.   The DT Forum is censored.

« Reply #21 on: February 26, 2010, 12:31 »
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I believe we are almost in violent agreement, FD.   The DT Forum is censored.
All site forums are censored because buyers read them too. Do you want to sell or to have fun debating? There are other places for that, like here. Don't bite the hand that feeds you.  ;)

« Reply #22 on: February 26, 2010, 17:32 »
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They certainly never liked discussing anything about subs, even in the suggestion forum.  And I am always polite in my posts , I don't say "you are ripping me off" or anything like that.

Nevertheless, I'm impressed with DT this week, and I can only wish all weeks were like that.  Only credit sales, with earnings ranging from US$1.15 to $5.19 for M sizes, average RPD US$2.56.  I'm delighted.

« Reply #23 on: February 26, 2010, 20:40 »
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Over 90% of images at DT are level 1 (official DT numbers) - so we can say that non exclusive commission is 30% for images directly sold by DT.
Per definition, higher level images sell much more, or they wouldn't be higher level. The bulk of my income on DT comes from higher level images. The level one sales I consider as a stepping stone to higher levels, so I don't care if they are 30 or 40%. Every sale is a sale, a step on the ladder to the real earnings level 3 and up. Anybody can reach that, even a beginner, because the perks are image-related and not-contributor related. And even if it is only 30%, why do you take 20% from IS (with no perks at all for independents) or from FT?
You have perfectly assimilated dual DT language.
When a buyer says: "you images are too expensive" - Seban responds : not true, huge majority (90%) of them are level 1.
When a contributor says : you pay only 30% for huge majority of my images - Seban responds : not true, focus on higher level images and forget 90% of others.
So FD-amateur, if I delete 90% of my portfolio (level 1) what would you respond to the unhappy buyer?

« Reply #24 on: February 27, 2010, 04:17 »
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You have perfectly assimilated dual DT language.
Yes since I'm not anonymous like you.  :P
When a buyer says: "you images are too expensive" - Seban responds : not true, huge majority (90%) of them are level 1.
When a contributor says : you pay only 30% for huge majority of my images - Seban responds : not true, focus on higher level images and forget 90% of others.
Marketing. Imagine a mall shop that advertises on the outside "up to 60% reductions on selected items". A certain percentage of the passing mallers will go inside and come out with a prime item with no reductions at all, since they wanted it. They would never have gone inside the store without the reduction sign. You might think these (and other) kinds of cheap bazaar tricks don't work with educated consumers, but experience shows that they do work, all the time. Even spam works.
So FD-amateur, if I delete 90% of my portfolio (level 1) what would you respond to the unhappy buyer?
If you delete all level ones, others won't. It's a giant sea and we are just small fishes. It makes sense though, to delete your level ones that compete with your own level 2+.
On IS similars will enhance your revenue, since image prices are independent of nr of downloads. On DT it will drag your total revenue down if one of your similars is level 2+.
On SS similars work very well if you upload them spaced apart. You will prolong your exposure of the concept via the new images. Upload in small varied batches, but consistently. Make the batches varied so more buyers find something they like in the new images all the time.

Every site needs another strategy.
« Last Edit: February 27, 2010, 04:32 by FD-amateur »


 

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