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Agency Based Discussion => Dreamstime.com => Topic started by: Anyka on October 26, 2012, 01:24

Title: Dreamstime asking for new password? Bug or hacker?
Post by: Anyka on October 26, 2012, 01:24

Yesterday when I visited my DST page, I got a page telling me to type in my old password and choose a new one.  My password-vault software had already typed in the old one, but I got suspicious and logged out, logged in again and then changed my password. 
This morning, I got the same situation again :  no problem logging in (with the new pw), but then a page asking to change my password again, which I ignored.
Then I noticed the info in the top right corner had disappeared (usually $ sales of the month, total sales all times, and number of images).  I can still find this in my management area, so to be on the safe side, I requested payment, which worked fine.

Anyone else has had this experience?  Hope it's a bug and not someone trying to hack my account ...
(for your info :  all my passwords on all accounts are different)

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: microstockphoto.co.uk on October 26, 2012, 01:46

try nslookup from the dos shell in windows (or terminal in linux)

then type www.dreamstime.com (http://www.dreamstime.com)

this is the ip address I see: 50.23.192.92

if it's the same for you, good: at least we are visiting the same site
(if it's not, it means nothing: it may be another legitimate server)

alternatively, try typing  50.23.192.92 directly in the browser bar

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: Anyka on October 26, 2012, 02:03

Thanks!
This is what nslookup gives me :

Non-authoritative answer:

Name:www.dreamstime.com

Address:50.23.192.92

and typing 50.23.192.92 in the browser also gives me Dreamstime, so things look pretty safe here.  It's just the disappeared account info in the top right corner + the requested password change that's worrying me a bit ...
 

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: klsbear on October 26, 2012, 21:41

I was seeing the same thing - missing info in the top right and a suggestion to change the password. 

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: Anyka on October 27, 2012, 00:42

I reported this to Dreamstime, and they replied within 24 hours :  it's a bug, and it's fixed now. 
Well yes, this morning I was not asked for a new password, but my earnings still don't show up in the top right corner.  I can see them in "management area", so there's no real problem, but the bug is not completely fixed.

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: Smithore on November 01, 2012, 07:15

This morning I have had the same problem.
So I've changed my password, they sent me a code to enter and when i type it, its says "the code is incorrect".
So I can not enter in my profile... >:(

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: Anyka on November 01, 2012, 07:39

My bug is gone now.  The earnings are back in the top right corner, and the site does not ask for a new password any more
Your bug seems different.  I've always been able to login.

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: tomasfoto on November 01, 2012, 14:19

It has been very strange for me at Dreamstime for the past week.  I wasn't asked for a new password, but I did have to log in every time I went to the site.  Usually that's a once per month thing.  Also, this is the first week in three years with zero sales.  October was looking to be the best month of the year, but not a single sale since 10/25.  Seems odd.

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: Smithore on November 02, 2012, 09:39

I can log now again, but i have now the same problem you encountered, no earnings in the right top of the page.  :)

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: Anyka on November 02, 2012, 09:44

Quote from: Smithore on November 02, 2012, 09:39

I can log now again, but i have now the same problem you encountered, no earnings in the right top of the page.  :)

Those earnings in the top right corner came back after about 10 days for me ...

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: Microbius on November 02, 2012, 09:59

There's an easy way to tell if it is Dreamstime asking for the password or a hacker.
One of them will steal all of your money, the other one is a hacker.

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: mtkang on November 03, 2012, 08:05

i was asked to change the password and there is no way i can login, even i try to logout and login again..

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: oboy on November 03, 2012, 10:17

If you don't see your details in upper right corner, then find the little arrow button next to logout. Click on it and it should show your details in the upper right corner again.

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: Anyka on November 03, 2012, 10:25

Quote from: oboy on November 03, 2012, 10:17

If you don't see your details in upper right corner, then find the little arrow button next to logout. Click on it and it should show your details in the upper right corner again.

You're a genius!

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: Smithore on November 03, 2012, 12:49

Omg!!! Thank you so much for the tip!!!

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: MicrostockExp on November 04, 2012, 01:27

Very annoying, I changed my password, worked but few days after they asked me to change again...

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: mtkang on November 04, 2012, 12:51

can dreamstime fix it?

or is the site got attacked that we need to change our password?

I logout and login again but still prompt to change pw, and not able to browse the my profile at all..

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: Anyka on November 04, 2012, 13:47

That is weird.  When I had the bug, I could still use the site, login/out like always.  The only problem I had was the continuous request to change my password (which I only did once).
I did report it to DST, and they replied "it was fixed".  Maybe they meant they had transferred it to another contributor  ;D

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: mtkang on November 04, 2012, 15:32

I was able to login and browse before..even with the password change page..but now not anymore.

Quote from: Anyka on November 04, 2012, 13:47

That is weird.  When I had the bug, I could still use the site, login/out like always.  The only problem I had was the continuous request to change my password (which I only did once).
I did report it to DST, and they replied "it was fixed".  Maybe they meant they had transferred it to another contributor  ;D

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: nikitabuida on November 29, 2012, 02:39

I changed my password etc. and it worked just fine for a while. But now I'm again being thrown out to "Forgot your password?" page. Very annoying  >:(

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: Smithore on December 22, 2012, 05:44

Grrr, I have the same problem again today, can not login, I'm redirected on the "forgot your password" page, when I entering my username it says "invalid username" .

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: WarrenPrice on December 22, 2012, 11:30

Quote from: Smithore on December 22, 2012, 05:44

Grrr, I have the same problem again today, can not login, I'm redirected on the "forgot your password" page, when I entering my username it says "invalid username" .

Had a bunch of Microsoft updates on my computer this morning.  Had a probably previously after such an event.  Has your system recently updated?

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: Smithore on December 22, 2012, 12:18

There is absolutely no link between windows and the login problem, forget it!! :)

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: cathyslife on December 22, 2012, 16:26

I just logged out and logged back in using my usual data and all worked ok. It didn't ask for a new password. Hmmm, hope it's not hacked.

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: gillian vann on December 22, 2012, 17:09

I've had no sales since the 16th, must be a bug.

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: Smithore on December 23, 2012, 04:27

The site is dramatically slow actually, sometimes it takes 2 minutes or more to reach the home page.

Title: Re: Dreamstime asking for new password? Bug or hacker?
Post by: Dan on December 23, 2012, 07:49

     Like  tomasfoto  -  have  to  re-log-in  everyday.  No  asking  to  change  password..