Author Topic: Anyone else get dense responses from support? (Read 4709 times)

Hannafate · « **on:** October 05, 2016, 18:22 »

I sent a message to Dreamstime support:

"From discussion in the forums, I understand that it is possible to change the minimum payout to something as low as $40. I would like to change my minimum payout (it is currently at $100, and I can't wait that long between payments) but can not figure out how to do that."

I did get a prompt response, which is better than most sites. However, it was this:

"There must be at least $100 USD in the earnings for the payment system to accept a payment request through your account"

*sigh* I knew that. I said I knew that. I want to CHANGE that.

Does anyone here know how to do that?

SpaceStockFootage · « **Reply #1 on:** October 05, 2016, 19:56 »

Maybe they're saying that what you heard in the forums was incorrect? Or maybe not, just trying to imagine a reason why they might send such a reply.

shiyali · « **Reply #2 on:** October 06, 2016, 01:02 »

Quote from: Hannafate on October 05, 2016, 18:22

I sent a message to Dreamstime support:

"From discussion in the forums, I understand that it is possible to change the minimum payout to something as low as $40. I would like to change my minimum payout (it is currently at $100, and I can't wait that long between payments) but can not figure out how to do that."

I did get a prompt response, which is better than most sites. However, it was this:

"There must be at least $100 USD in the earnings for the payment system to accept a payment request through your account"

*sigh* I knew that. I said I knew that. I want to CHANGE that.

Does anyone here know how to do that?

Can you provide a link to the Dreamstime forum thread where this is discussed?