MicrostockGroup

Agency Based Discussion => Dreamstime.com => Topic started by: Microbius on August 27, 2011, 04:02

Title: Dreamstime down?
Post by: Microbius on August 27, 2011, 04:02: No ftp connection and a could not connect message from the website....
Anyone else?
Title: Re: Dreamstime down?
Post by: fotografer on August 27, 2011, 04:03: Yes, it's down for me as well. Been on and off all morning.
Title: Re: Dreamstime down?
Post by: fotografer on August 27, 2011, 04:04: Have DT got FTP?????????????
I thought they didn't have ftp and always use Java which blocks everything else for me when I upload.
Title: Re: Dreamstime down?
Post by: Carl on August 27, 2011, 04:18: I can connect with my FTP program, but I can't get to the web site. (I always upload with via FTP.) I wonder if it has anything to do with Hurricane Irene?
Title: Re: Dreamstime down?
Post by: Grisho on August 27, 2011, 04:23: There is a scheduled maintenance running right now. It was on their news.
Title: Re: Dreamstime down?
Post by: Microbius on August 27, 2011, 05:07: Quote from: fotografer on August 27, 2011, 04:04
Have DT got FTP?????????????
I thought they didn't have ftp and always use Java which blocks everything else for me when I upload.

Yup they certainly do. I can't remember if you have to apply for a user name to access it or if it's just somewhere in your account details, and I can't check right now as the sites down!
Title: Re: Dreamstime down?
Post by: cathyslife on August 27, 2011, 05:27: Quote from: csproductions on August 27, 2011, 04:18
I can connect with my FTP program, but I can't get to the web site. (I always upload with via FTP.) I wonder if it has anything to do with Hurricane Irene?

According to their site, their admin HQ is in Brentwood, TN. Fortunately, it's no where near the track of the hurricane. The site has been working OK for me this morning, so maybe just the maintenance, as grisho said.
Title: Re: Dreamstime down?
Post by: Microstock Posts on August 27, 2011, 05:34: It's back up now.
Title: Re: Dreamstime down?
Post by: Microbius on August 27, 2011, 05:38: still can't get ftp to connect, guess I'll upload on the site!
Title: Re: Dreamstime down?
Post by: cathyslife on August 27, 2011, 06:14: Quote from: Microbius on August 27, 2011, 05:38
still can't get ftp to connect, guess I'll upload on the site!

I couldn't get ftp to connect either, it just keeps saying Connecting... so not just you.
Title: Re: Dreamstime down?
Post by: fotografer on August 27, 2011, 06:48: Quote from: Microbius on August 27, 2011, 05:07
Quote from: fotografer on August 27, 2011, 04:04
Have DT got FTP?????????????
I thought they didn't have ftp and always use Java which blocks everything else for me when I upload.

Yup they certainly do. I can't remember if you have to apply for a user name to access it or if it's just somewhere in your account details, and I can't check right now as the sites down!
Thank you , I will have to check that out.
Title: Re: Dreamstime down?
Post by: cathyslife on August 27, 2011, 07:20: the host name is upload.dreamstime.com then you use your user name (not your user number) and your password. That should work.
Title: Re: Dreamstime down?
Post by: fotografer on August 27, 2011, 07:43: Quote from: cclapper on August 27, 2011, 07:20
the host name is upload.dreamstime.com then you use your user name (not your user number) and your password. That should work.
thankyou :)
Title: Re: Dreamstime down?
Post by: Microbius on August 27, 2011, 08:20: My ftp settings have the user as a number, which I guess is my user number, not my name.

from http://www.dreamstime.com/faq_search.php?faq_field=upload (http://www.dreamstime.com/faq_search.php?faq_field=upload)

"Where do I activate my FTP account?
You can activate your FTP access in your account's Management Area, in FTP Upload. Press the "Activate FTP" button to turn it on. This feature is available for users with at least one file available online. "

Check here too, definitely number, not name

http://www.dreamstime.com/ftpinstructions/index.htm (http://www.dreamstime.com/ftpinstructions/index.htm)
Title: Re: Dreamstime down?
Post by: cathyslife on August 27, 2011, 13:52: Quote from: Microbius on August 27, 2011, 08:20
My ftp settings have the user as a number, which I guess is my user number, not my name.

from [url]http://www.dreamstime.com/faq_search.php?faq_field=upload[/url] ([url]http://www.dreamstime.com/faq_search.php?faq_field=upload[/url])

"Where do I activate my FTP account?
You can activate your FTP access in your account's Management Area, in FTP Upload. Press the "Activate FTP" button to turn it on. This feature is available for users with at least one file available online. "

Check here too, definitely number, not name

[url]http://www.dreamstime.com/ftpinstructions/index.htm[/url] ([url]http://www.dreamstime.com/ftpinstructions/index.htm[/url])

Sorry about that. I have both written down, but thought it was the username. Thanks for clarifying.
Title: Re: Dreamstime down?
Post by: Microbius on August 28, 2011, 13:49: No problem, I couldn't remember either, had to look at my settings then managed to track down the FAQ bit on DT.
Title: Re: Dreamstime down?
Post by: fotografer on August 28, 2011, 18:03: Thanks, don't know how I missed out on the fact that they have ftp. Looking through the site now it is staring me in the face!!!!