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Agency Based Discussion => Dreamstime.com => Topic started by: gillian vann on October 31, 2012, 23:24

Title: dreamstime image levels
Post by: gillian vann on October 31, 2012, 23:24
I'm not entirely sure how this works?
I have an image that sold twice on the same day, so surely after the first sale it should have been bumped up into the next level?
It started as level 1 (newer than 6 months, no sales)
after the first sale shouldn't it move into Level 2 (orange) of 1-4 sales?

i have another image that sold in this order:
level 0 older than 6 months no sales, even though it was <one month old when it sold.
then moved to level 1.
then to level 2.
then back to level 1.

it's bad enough that half of my sales are sold using 2010 subscriptions (people hold credits for 2 years? and not just a handful, half of them?) but I'm finding this levels system hard to understand.
Title: Re: dreamstime image levels
Post by: Poncke on November 01, 2012, 04:36
I think the whole idea is to make it so difficult to understand. They dont want contributors to actually see they were shafted again with the new pricing structure. Its genius really, many applauded DT for the latest pricing changes when in fact they are all being shafted. Genius.
Title: Re: dreamstime image levels
Post by: heywoody on November 01, 2012, 11:08
They should go to level 2 after the first sale regardless of how old they are but sometimes the various "views" take timme to synchronise.  I agree with Ponke though...
Title: Re: dreamstime image levels
Post by: Megastock on November 01, 2012, 11:29
I'm not entirely sure how this works?
I have an image that sold twice on the same day, so surely after the first sale it should have been bumped up into the next level?

I can't find the thread on DT, but I've previously seen this explained by the admins - if a buyer buys an image that causes it to go up a level, the same buyer gets to buy it again for the lower level price.  Another attempt to reduce confusion :)  Makes sense at some level - I'd be annoyed as buyer if I saw an image's pricing and decided to buy the file plus the RAW, but the RAW price jumped up after I bought the jpg.  It would mean buyers could pay quite different amounts if they bought the RAW first, rather than the JPG...

Title: Re: dreamstime image levels
Post by: gillian vann on November 01, 2012, 17:45
I've had a look and quite a few of my files sold as level 0 when they should have been level 1. I know it's only a couple of cents difference, so this time spent querying it with DT is totally not worth the few dollars they owe me ...
Title: Re: dreamstime image levels
Post by: Microstock Posts on November 02, 2012, 10:45
it's bad enough that half of my sales are sold using 2010 subscriptions (people hold credits for 2 years? and not just a handful, half of them?) but I'm finding this levels system hard to understand.

There should pretty much be only 2010 credit sales these days, it's to do with the year of the last major change with how credits work (I have no idea of the details). So if someone buys credits today and then downloads your images, you will see (2010) beside the credit amount on the image earnings page.