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Agency Based Discussion => Dreamstime.com => Topic started by: PowerDroid on January 22, 2010, 15:22

Title: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: PowerDroid on January 22, 2010, 15:22
Anyone else not seeing their sales registered on Dreamstime today?

I've been watching my grand total number in the upper right of the screen grow throughout the day, but none of those sales are showing up in the Earnings page.

I'm used to there being a lag time... I often catch the revenue number in the upper right getting bigger before the most recent sales post on the Earnings page... but that lag is typically just a matter of minutes.  Today, however, I have not seen a sale register in the detailed Earnings page, but I know there have been sales all throughout the day from watching the number.

Anyone else having this problem today?
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: gostwyck on January 22, 2010, 15:54
Yep __ it seems to be happening with greater frequency lately.
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: FD on January 22, 2010, 16:10
Sid (admin) told on the DT forum they're working on it.
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: lisafx on January 22, 2010, 18:36
So glad it isn't just me.  I thought my sales might be drying up because I haven't been uploading there.
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: epixx on January 22, 2010, 21:54
There's another problem as well: uploaded images don't show up as Unfinished Files. I've tried the same photos twice now, and even after more than 12 hours, there's nothing there   :(
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: hofhoek on January 23, 2010, 02:44
Same here. Uploaded a bunch yesterday but nothing has shown yet.
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: Ivelin Radkov on January 23, 2010, 09:33
I can see my sales already
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: stockastic on January 23, 2010, 11:23
I also uploaded a few yesterday and they vanished into a black hole. Guess I'll wait a while before trying again.
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: gaja on January 23, 2010, 15:51
I tried uploading a picture to the new assignment, but yesterday it was approved as an ordinary file. Bit of a mess.
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: FD on January 23, 2010, 16:14
I tried uploading a picture to the new assignment, but yesterday it was approved as an ordinary file. Bit of a mess.
Thanks for mentioning. I'm sitting on an assignment shot too. I'll just wait.
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: DevonSun on January 25, 2010, 06:24
Same problems here lately.

Sale showed in earnings but took 24hrs to show up on the actual image.

Took 4 tries at FTP and one of browser upload to get a file into pending.
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: lisafx on January 25, 2010, 19:21
Are we having the same problem again, or are my sales just taking there?  Guess I will know tomorrow...
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: madelaide on January 25, 2010, 21:06
I guess for me it's just simply "no sales" for a couple of days.  No hidden numbers. :D
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: takestock on January 26, 2010, 09:39
I guess for me it's just simply "no sales" for a couple of days.  No hidden numbers. :D
Same here! - if it's a glitch let's hope it's good one!
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: louoates on January 26, 2010, 09:53
Seems to be a 2-3 day lag in reporting. I think it's happened before a few times. Not too concerned yet.
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: fotografer on January 26, 2010, 09:54
Nothing unusual here. Sales seem to have been recording properly for last couple of days.
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: PowerDroid on January 26, 2010, 10:00
The problem was fixed some time Sunday evening (EST), and everything has been reporting as normal since then... at least for me anyway.
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: PenelopeB on January 26, 2010, 10:51
I haven't been able to get rid of my "unread comments" that show up and have had "3" showing for about a year now that just won't go away? very annoying.

Also... are you allowed to put your name in your keywords on DT?
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: oboy on January 26, 2010, 14:44
you have with DT the option in the advanced search to show images only from a specific contributor. So it is not necessary to include your name in the keywords.
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: PenelopeB on January 26, 2010, 16:05
is it allowed though?
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: gostwyck on January 26, 2010, 16:19
is it allowed though?

I don't think it is expressly forbidden but they probably prefer you not to do it. It came to light that some folk were doing it when one such person complained that others were copying his keywords including his personal moniker.
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: FD on January 26, 2010, 17:36
Also... are you allowed to put your name in your keywords on DT?
Only if your name is Sexy Businesswoman. (not, but they don't check really - they rely on the keymentor program).
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: Scotshot on January 26, 2010, 17:43
My sales show up but had problems with FTP upload yesterday.
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: Tomboy2290 on January 26, 2010, 17:44
I also uploaded a few yesterday and they vanished into a black hole. Guess I'll wait a while before trying again.

I just tried to upload a few too . . . they followed yours into that black hole  :-\
Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: stockastic on January 26, 2010, 17:47
I also uploaded a few yesterday and they vanished into a black hole. Guess I'll wait a while before trying again.

I just tried to upload a few too . . . they followed yours into that black hole  :-\


My FTP uploads eventually showed up in "Unfinished" sometime the next day.

Title: Re: Dreamstime - Today's Sales Not Showing Up in Reports?
Post by: Tomboy2290 on January 26, 2010, 18:34
I also uploaded a few yesterday and they vanished into a black hole. Guess I'll wait a while before trying again.

I just tried to upload a few too . . . they followed yours into that black hole  :-\


My FTP uploads eventually showed up in "Unfinished" sometime the next day.





Ahh okay i will check for them later ty