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Agency Based Discussion => Dreamstime.com => Topic started by: madelaide on October 31, 2009, 14:01

Title: DT problem with FF
Post by: madelaide on October 31, 2009, 14:01

I have observed a strange thing in the past days and I ownder if it's me only. 

When I enter someone else's image page, I don't see the prices.  For instance, for Leaf's image #11238110, this is what I see:
http://www.mariaadelaidesilva.net/dt.jpg (http://www.mariaadelaidesilva.net/dt.jpg)
As you can see, no prices, no tabs for ELs, etc.

I thought it was related to my Firefox browser, as I have just tried IE and the prices and tabs appear normally.  However, when I click on Extended License, I "lose" the tabs and gets the same as in the image above; but if I click on another image, the tabs are back - that doesn't happen in FF.

FF is my default browser and this worked there before.  I can't tell about IE because I rarely use it.  I can't say however when this stopped working - a couple of weeks, maybe.

Full details of my FF:
Mozilla/5.0 (Windows; U; Windows NT 5.1; pt-BR; rv:1.9.1.4) Gecko/20091016 Firefox/3.5.4 (.NET CLR 3.5.30729)

Title: Re: DT problem with FF
Post by: chasmcn on October 31, 2009, 15:11

all seems fine on my firefox just clicked on ur dryed leaves in your port got all the prices as well as Els sorry  i not download one ;D

Title: Re: DT problem with FF
Post by: cathyslife on November 01, 2009, 12:49

maybe just a temporary glitch? I just checked that image of leafs and all show up correctly.

Title: Re: DT problem with FF
Post by: madelaide on November 01, 2009, 14:40

It's not just Leaf's images, it's anyone's.  I sent a message to DT support. 

I even hoped that the problem would be solved like the one I had in Wordpress - cleaning cookies - but it wasn't.

Title: Re: DT problem with FF
Post by: Roadrunner on November 01, 2009, 17:34

Adelade - I can't get anything to work in either FF or IE-8?

Title: Re: DT problem with FF
Post by: leaf on November 01, 2009, 17:38

Do you have any ad blockers installed?

Title: Re: DT problem with FF
Post by: madelaide on November 03, 2009, 16:34

No, Leaf.

Here's a reply from DT:

Quote

Hello,
 
Thank  you  for  contacting  Dreamstime.
We are aware of this problem and we are currently investigating. We
hope to have this solved as soon as possible.
 
Best regards,
 
Carmen Pietraru
Quality Assurance and Support - Dreamstime