Agency Based Discussion => Dreamstime.com => Topic started by: w7lwi on January 19, 2008, 15:28

Title: FTP Uploading To DT
Post by: w7lwi on January 19, 2008, 15:28
I think I saw this topic discussed elsewhere, but can't seem to locate it right now.

I uploaded a batch of images to DT the middle of last week.  12 hours later, half of them made it through to their pending file and the other half remained behind.  Now after several days, those that didn't make it through the first time are still hung up somewhere.  Will these eventually make it through or should I try to upload them a second time?  I can see them sitting somewhere on my FTP upload screen (Filezilla) and can try to delete them from there, but don't know whether that will work or not.

Any suggestions?
Title: Re: FTP Uploading To DT
Post by: dbvirago on January 19, 2008, 19:24
I posted on their forum to try and find if it was just me, but they kept deleting the post. I finally reuploaded, but don't know how much longer I'll do that. Part of every batch every day gets hung up and never moves.

Last time that happened, I emailed support and was just told to reupload.