Author Topic: I am new here,need help! my dreamstime account is blocked? (Read 12113 times)

v2design · « **on:** March 30, 2008, 21:36 »

Hi,friends!
I am new here, i was in dreamstime for one year. But recently, I find I can not log in my account on dreamstime from march 26 of this year,when I log, the page appeared that your account is blocked,you need contact with support.
i write several emails to the dreamstime support,but not receive any reply.Why? I can not understand.
What can i do for this matter?
If I make the mistaken and panished by the DT,i also want to know what's happen for me?
Need your help!!!

vphoto · « **Reply #1 on:** March 30, 2008, 21:48 »

why don't you call them ?

Phone:
International: (+1) 615 771 5611
Toll Free (US): 800 243 1791
Fax (US): 615 778 0899
Regular business hours: Monday to Friday, 10 AM - 6 PM EST

v2design · « **Reply #2 on:** March 30, 2008, 22:02 »

Quote from: vphoto on March 30, 2008, 21:48

why don't you call them ?

Phone:
International: (+1) 615 771 5611
Toll Free (US): 800 243 1791
Fax (US): 615 778 0899
Regular business hours: Monday to Friday, 10 AM - 6 PM EST

Thanks a lot. But my spoken enligh is poor, i think maybe I can not talk with them clearly,so can you tell me other method to contact with them?
THANK YOU!

vphoto · « **Reply #3 on:** March 30, 2008, 22:17 »

fax them ?

rjmiz · « **Reply #4 on:** March 30, 2008, 22:22 »

Why is it everyones name here begins with a "V"?

vphoto · « **Reply #5 on:** March 30, 2008, 22:28 »

s'il Vous plait, MIZ! here is SOS and help thing going on, and your are trying to interject with a MIZ message.

v2design · « **Reply #6 on:** March 30, 2008, 22:38 »

Quote from: vphoto on March 30, 2008, 22:28

s'il Vous plait, MIZ! here is SOS and help thing going on, and your are trying to interject with a MIZ message.

Maybe, my works including spam words,but what can i do for this matter?

hatman12 · « **Reply #7 on:** March 30, 2008, 23:18 »

After a little while we always find out there's more to the matter....

V2design, if you've been banned for keyword spamming you must try to settle the matter with Dreamstime directly.

Contakt · « **Reply #8 on:** March 31, 2008, 03:33 »

Quote from: v2design on March 30, 2008, 22:38

Quote from: vphoto on March 30, 2008, 22:28
s'il Vous plait, MIZ! here is SOS and help thing going on, and your are trying to interject with a MIZ message.

Maybe, my works including spam words,but what can i do for this matter?

Go find a better English translator and pay attention to the warning letters. They send those before they blok ur account.

StockManiac · « **Reply #9 on:** March 31, 2008, 10:14 »

Quote from: Contakt on March 31, 2008, 03:33

...pay attention to the warning letters. They send those before they blok ur account.

DT does not send warning letters before they block an account.

There are numerous cases where an account was blocked without any warning.

fotografer · « **Reply #10 on:** March 31, 2008, 10:59 »

Are you sure that your e.mail was sent? When you contact support on DT after pressing send it takes you to a new page where you need to scroll down to the bottom and press to confirm that you want the e.mail sent.