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Agency Based Discussion => Dreamstime.com => Topic started by: marusic01 on December 04, 2013, 12:25

Title: Image under review..
Post by: marusic01 on December 04, 2013, 12:25
I'm just curious,
today is 3rd day that my 4 pictures are ''Under review'', anyone experienced something like this? Any explanation?
Thank you all :)
Title: Re: Image under review..
Post by: cuppacoffee on December 04, 2013, 12:52
You must be new there. It is taking over a week for a review even when listed as "under review". I wish they would get rid of the ability to see the pending fields, they never match reality.
Title: Re: Image under review..
Post by: marusic01 on December 04, 2013, 12:57
Yes, I'm new, but never seen that. I saw how 12 hours became 15 after 2 days :) but never this.
Thank you, now I know what to expect :)
Title: Re: Image under review..
Post by: pancaketom on December 04, 2013, 15:08
I could be wrong but I think they are listed as "under review" when they go to a reviewer (maybe in big batches?) but if the reviewer takes a weekend or more off they might sit in that state for a while. I have had images "under review" for at least a few days and have had other images get reviewed ahead of those sitting in that state before. If it goes much longer I'd ask DT what the status is.

I think I have also had images go from under review back into the time queue.
Title: Re: Image under review..
Post by: marusic01 on December 04, 2013, 15:23
Update :)

They are not among Pending files anymore, but...I don't know where they went :/
Not in portfolio, not in Rejected files, not in Pending files...
Title: Re: Image under review..
Post by: heywoody on December 04, 2013, 16:41
Update :)

They are not among Pending files anymore, but...I don't know where they went :/
Not in portfolio, not in Rejected files, not in Pending files...

Sometimes it takes a bit of time for files to appear - all sites occasionally have this problem.  I think "under review" means assigned to a reviewer.
Title: Re: Image under review..
Post by: stockastic on December 04, 2013, 17:09
I've also had  photos "under review" for the last couple of days.

DT reviews have always been extremely slow.
Title: Re: Image under review..
Post by: 4seasons on December 05, 2013, 14:21
Same here. A bunch of images is sitting "under review" almost three days. While SS and FT reviewed today just in a few hours after uploading.
Title: Re: Image under review..
Post by: Pixart on December 05, 2013, 15:51
New model releases can also add time to the review.