MicrostockGroup

Agency Based Discussion => Dreamstime.com => Topic started by: BaldricksTrousers on August 13, 2012, 08:30

Title: Pile of refunds
Post by: BaldricksTrousers on August 13, 2012, 08:30
I just got notified of refunds totalling $15 for seven files. It's the standard e-mail, of course, which says there is some reason or other they've done it but they won't answer any questions about what the reason might be.

Is it just me or is it a major problem?

Secondly, I am not sure how this affects the stats page: do they adjust that, too, or do they keep the sales listed there? If they adjust it, do they adjust the current month or the one that the cancelled sale was from? 
Title: Re: Pile of refunds
Post by: Microbius on August 13, 2012, 08:33
Just got two through in last couple of hours, so it is not just you. Also not sure how it works with the stats page.
Title: Re: Pile of refunds
Post by: gostwyck on August 13, 2012, 08:45
Same here, just had the email.
Title: Re: Pile of refunds
Post by: BaldricksTrousers on August 13, 2012, 10:40
Sounds like another card fraud.
Title: Re: Pile of refunds
Post by: BaldricksTrousers on August 13, 2012, 11:23
And there's a second refund email, only for peanuts this time.
Title: Re: Pile of refunds
Post by: lisafx on August 13, 2012, 11:25
I haven't had any.  Just checked.  Hopefully not too widespread?  I'll keep an eye out for the e-mail. 
Title: Re: Pile of refunds
Post by: kuriouskat on August 13, 2012, 12:11
Me too, $8.94 :(
Title: Re: Pile of refunds
Post by: michaeldb on August 13, 2012, 12:24
Me too, $8.94 :(
Me too,  $33.27. In way I'm relieved to see this thread. At least the refund doesn't mean that some honest designer downloaded a bunch of my images and found them useless for some reason. Instead I guess some dishonest thief found them useful for some reason.
Title: Re: Pile of refunds
Post by: dreamstock on August 13, 2012, 13:14
same here, as i have just request earnings today, my balance is now officially negative figure, great, after five years of microstocking, here i am ;D
Title: Re: Pile of refunds
Post by: BaldricksTrousers on August 13, 2012, 13:18
At least the refund doesn't mean that some honest designer downloaded a bunch of my images and found them useless for some reason.

It's rather bizarre, isn't it? Rejection by a reviewer frequently engenders feelings of anger while rejection by a user would be shameful, humiliating and mean a loss of self-esteem.  Maybe we should be more appreciative of the reviewers.
Title: Re: Pile of refunds
Post by: kuriouskat on August 13, 2012, 14:18
I guess now is the time to try and search the image in question to, see if it is turning up as a free download somewhere...
Title: Re: Pile of refunds
Post by: BaldricksTrousers on August 13, 2012, 14:28
I tried that with one of mine and it wasn't showing. But the search has its limits.
Title: Re: Pile of refunds
Post by: lisafx on August 13, 2012, 15:24
Just got one.  Only $1.50 though.  Don't know whether to be relieved it is so little or offended that some thief didn't like (or worse find) my images. 
Title: Re: Pile of refunds
Post by: Sadstock on August 13, 2012, 16:30
Got two for $.70.
Title: Re: Pile of refunds
Post by: Jo Ann Snover on August 13, 2012, 22:00
One refund for $3.60, but I also see no sales since August 10th, which is very surprising, even for August.
Title: Re: Pile of refunds
Post by: BaldricksTrousers on August 14, 2012, 00:18
Just got one.  Only $1.50 though.  Don't know whether to be relieved it is so little or offended that some thief didn't like (or worse find) my images. 

Don't worry, maybe you'll get a second, more respectable, deduction.
Title: Re: Pile of refunds
Post by: lisafx on August 14, 2012, 11:38
Just got one.  Only $1.50 though.  Don't know whether to be relieved it is so little or offended that some thief didn't like (or worse find) my images. 

Don't worry, maybe you'll get a second, more respectable, deduction.

LOL!  One can only hope... ;D