MicrostockGroup

Agency Based Discussion => Dreamstime.com => Topic started by: PZF on March 03, 2016, 06:37

Title: Processing problem?
Post by: PZF on March 03, 2016, 06:37

I have photos labelled
Image under review
for days now.
Is it just me or is there a general glitch? Nothing going anywhere.....

Title: Re: Processing problem?
Post by: Mantis on March 03, 2016, 08:36

Quote from: PZF on March 03, 2016, 06:37

I have photos labelled
Image under review
for days now.
Is it just me or is there a general glitch? Nothing going anywhere.....

No, that is normal. It can take a week or two. It should tell you next top the image about how long the inspection will take in hours.

Title: Re: Processing problem?
Post by: PZF on March 03, 2016, 08:39

No - I mean they have gone through the waiting days, like they do, got this flag which appears when they are in active review - but then they seem to have got stuck!

Title: Re: Processing problem?
Post by: Mantis on March 03, 2016, 08:41

Strange. Can you do a search for your images in the collection and see if they are there? Also, could you have uploaded them twice if they are indeed in the searchable collection? Otherwise I'd site mail them. They are pretty good at getting back to contributors.

Title: Re: Processing problem?
Post by: Newsfocus1 on March 05, 2016, 10:34

Probaly nothing to worry about. DT have said in the past that images can be "Under Review" from hours to several days. I assume it's just where a reviewer has booked out a number of submissions to work through -and hasn't got to yours yet. I've had images Under Review for up to three days. It's also not unknown for images to go back into the pending queue again  :) Regards, David.

Title: Re: Processing problem?
Post by: PZF on March 06, 2016, 03:15

Hmm...thanks for comments. It is now a week for some of them. Will email.