MicrostockGroup

Agency Based Discussion => Dreamstime.com => Topic started by: Dodie on January 28, 2018, 06:17

Title: Request for web extended license (W-EL)
Post by: Dodie on January 28, 2018, 06:17
Can anyone please enlighten me how does this work?

I received 4 requests like this today and they keep coming but I don't see any new downloads.
Are these buyers just playing with us or they do buy something at the end?
Title: Re: Request for web extended license (W-EL)
Post by: Dodie on January 28, 2018, 06:31
Now another one. Should I report this or it is normal?
I think the emails I get are triggered but the buyers options making DT sent out an automatic email.
Thanks for any input.

edit: and another.
Title: Re: Request for web extended license (W-EL)
Post by: MarcvsTvllivs on January 28, 2018, 06:41
Had one too. Looks like someone is buying large scale to make digital products for resale if you ask me...
Title: Re: Request for web extended license (W-EL)
Post by: Dodie on January 28, 2018, 06:55
It's just they are all different subjects, from backgrounds to food, construction work, Christmas decorations.....seams very suspicious. I hope they will not accuse me that I did it myself, like it happened to other contributors here with another agency.
Title: Re: Request for web extended license (W-EL)
Post by: Dodie on January 28, 2018, 07:07
They are still coming, now it's flowers. This cannot be true.
Title: Re: Request for web extended license (W-EL)
Post by: trek on January 28, 2018, 07:59
Could be someone is serious about acquiring material for unlimited resale - webtemplates. 
Title: Re: Request for web extended license (W-EL)
Post by: Ruud on January 28, 2018, 08:24
Today I have received only 12 such requests so far .... I have granted them but I am not sure if that was a good response.
Title: Re: Request for web extended license (W-EL)
Post by: RAW on January 28, 2018, 08:31
I just received one also.
Title: Re: Request for web extended license (W-EL)
Post by: emjaysmith on January 28, 2018, 08:37
I received one but what surprised me was when I went to enable it on the Dreamstime site  I found that about half of my portfolio had ELs disabled.
I usually enable them at upload.
Title: Re: Request for web extended license (W-EL)
Post by: Mantis on January 28, 2018, 08:46
I had a dozen or so, mainly of older stuff. I just deleted the emails. Obvious sham of some sort.
Title: Re: Request for web extended license (W-EL)
Post by: Dodie on January 28, 2018, 08:48
Today I have received only 12 such requests so far .... I have granted them but I am not sure if that was a good response.
I have 8 of them now, not all but most of them have 0 dowloads at DT, so from my part they can have them. They make no money anyway if they just sit there.
I am very curious how will this end?
Title: Re: Request for web extended license (W-EL)
Post by: Dodie on January 28, 2018, 08:54
I had a dozen or so, mainly of older stuff. I just deleted the emails. Obvious sham of some sort.

Could be,
He took a pause for an hour or so, then he came back for more. Could also be that he is not done yet selecting what he wants.
Of course that doesn't mean that he will buy something.
Title: Re: Request for web extended license (W-EL)
Post by: Snowblood on January 28, 2018, 08:59
Have 27 for the moment  ;D This is spam, there will be not one single sale.
Title: Re: Request for web extended license (W-EL)
Post by: Dodie on January 28, 2018, 09:04
Have 27 for the moment  ;D This is spam, there will be not one single sale.

I thought so too. 27? Oh my god!
Title: Re: Request for web extended license (W-EL)
Post by: Mir on January 28, 2018, 09:18
11 for now and they keep coming.
Title: Re: Request for web extended license (W-EL)
Post by: Deyan Georgiev on January 28, 2018, 09:18
Looks like a spam.
Title: Re: Request for web extended license (W-EL)
Post by: Dodie on January 28, 2018, 09:35
Yes, they keep coming and I think he is having a great time watching us how we jump to enable EL-s at his command.
Title: Re: Request for web extended license (W-EL)
Post by: RAW on January 28, 2018, 09:47
Just got three more and deleted them.
Title: Re: Request for web extended license (W-EL)
Post by: angelawaye on January 28, 2018, 09:58
Yeah, it's crazy! I got a lot too.
Title: Re: Request for web extended license (W-EL)
Post by: Sebastian Radu on January 28, 2018, 10:08
I received 19 this kind of emails... No sale..
 :-\
Title: Re: Request for web extended license (W-EL)
Post by: klsbear on January 28, 2018, 10:54
I got 3 over a seven hour span. Just letting them sit for now. Particularly suspicious that it is over a weekend.
Title: Re: Request for web extended license (W-EL)
Post by: Jo Ann Snover on January 28, 2018, 11:31
I had seven over a roughly four hour span. I enabled the licenses and will see what happens. I've saved the emails so it'll take next to no time to set them all back in a couple of days if no one buys - and I agree it's not all that likely.

It's an odd scam if it's a scam - if you weren't on the level, you'd just download the images as a subscription and use them however you wanted. The images were all different subjects. None were best sellers. If it was a hack of some kind, I can't imagine how this could be used.

I'd think the most likely explanation is some sort of software problem on DT's end that was supposed to be doing some sort of maintenance and sent out these emails by mistake :)
Title: Re: Request for web extended license (W-EL)
Post by: Phadrea on January 28, 2018, 12:01
Had three today. Not authorised anything and glad I haven't after reading all these posts.
Title: Re: Request for web extended license (W-EL)
Post by: Shelma1 on January 28, 2018, 12:04
Yup, had a bunch come through today. Not sure what it's about.
Title: Re: Request for web extended license (W-EL)
Post by: spike on January 28, 2018, 12:11
So far, over 50 of these requests. Enabled around 10, but I'm not expecting any sales, it's some sort of a bug or scam I think
Title: Re: Request for web extended license (W-EL)
Post by: PhotoBomb on January 28, 2018, 13:37
I'm beginning to fee slighted - not a single request. :o
Title: Re: Request for web extended license (W-EL)
Post by: trek on January 28, 2018, 16:01
I'm up to 35.  Mixed travel, landscapes and objects.  One request was for a video.  Makes one wonder if it is legit. 
Title: Re: Request for web extended license (W-EL)
Post by: derek on January 28, 2018, 16:14
Yes I got about 25 requests here, WEB EL'S maybe someone from DT could enlighten us if its a bug or not?????
Title: Re: Request for web extended license (W-EL)
Post by: Dodie on January 28, 2018, 17:12
I'm beginning to fee slighted - not a single request. :o

Don't be sad, it started again, he does night shifts too.
I closed the shop for today, no more authorization.
Title: Re: Request for web extended license (W-EL)
Post by: Noedelhap on January 28, 2018, 17:55
Got some requests as well. Better not respond to them.
Title: Re: Request for web extended license (W-EL)
Post by: SuperPhoto on January 28, 2018, 17:57
Sounds liek someone may be trying to hack the system, and figure out some kind of vulnerability. If they are still doing it, I'd say they haven't found one 'yet'...

OR... it could be some new kind of webscraper/serach engine/etc - that when it visits those pages, "triggers" the request. (It doesn't actually plan on making a purchase, just wants to scrape the content).
Title: Re: Request for web extended license (W-EL)
Post by: Pixart on January 28, 2018, 18:30
I can remember at some point being p*ssed about a third party deal and turning something off but I don't ever remember turning off EL's.  It looks like my four newest are still turned on, but after a random search I can't find any type of EL enabled in the rest. 
Title: Re: Request for web extended license (W-EL)
Post by: RAW on January 28, 2018, 18:35
My EL's are all off also and they were set to on.

Maybe they are trying to fix the function and that is what's causing the email requests.
Title: Re: Request for web extended license (W-EL)
Post by: Aspenphoto on January 28, 2018, 19:34
Had about 30 so far today myself - no DLs. Will have to block e-mails from DT as SPAM if they can't get this under control
Title: Re: Request for web extended license (W-EL)
Post by: Bereng La Bhoreq on January 28, 2018, 19:59
There are something wrong, most of my image with no EL over there....
Title: Re: Request for web extended license (W-EL)
Post by: Jo Ann Snover on January 29, 2018, 01:31
I turned all my ELs off ages ago when they started offering ELs as part of some subscription deal and I received one for a few dollars royalty.

I guess I'll need to check and make sure ELs stay off whenever this problem gets fixed (i.e. I hope they don't just turn everyone's on to address the problem some are having where their ELs were previously on and are now magically off).

I typically turn on an EL request as long as it says its for credits. Most of the time there's a purchase, but  not always. As I have had more EL requests during the day today (and the total number of requests for all of us is now beyond anything that makes sense) I have turned back off the few I turned on first thing this morning.
Title: Re: Request for web extended license (W-EL)
Post by: panicAttack on January 29, 2018, 02:20
I am at about 60 requests, enabled first few but not planning to enable anything more until I see first few sold.

Title: Re: Request for web extended license (W-EL)
Post by: Ruud on January 29, 2018, 03:45
About two hours ago the Dreamstime staff wrote on the Forum: 'Please allow us to investigate this problem. Thank you.'
Title: Re: Request for web extended license (W-EL)
Post by: Jo Ann Snover on January 29, 2018, 10:12
Now DT staff have posted that it's a bug and "Sorry for the inconvenience. Thank you for your understanding."

I think email to contributors would be a good idea for those who haven't come to this forum or the DT ones, but I don't see anything yet...
Title: Re: Request for web extended license (W-EL)
Post by: Dodie on January 29, 2018, 10:22
Now DT staff have posted that it's a bug and "Sorry for the inconvenience. Thank you for your understanding."

I think email to contributors would be a good idea for those who haven't come to this forum or the DT ones, but I don't see anything yet...
I've sent an email to support when I opened this thread (more than 24 hours) and they didn't bother to answer. How can we expect them to notify everyone?
At least now we know where we stand with this issue.
Title: Re: Request for web extended license (W-EL)
Post by: Sean Locke Photography on January 29, 2018, 10:28
Now DT staff have posted that it's a bug and "Sorry for the inconvenience. Thank you for your understanding."

I think email to contributors would be a good idea for those who haven't come to this forum or the DT ones, but I don't see anything yet...

It's a weird bug to continue over time on random images.  I wonder what process they were trying to run.
Title: Re: Request for web extended license (W-EL)
Post by: douglas on January 29, 2018, 10:49

It's a weird bug to continue over time on random images.  I wonder what process they were trying to run.

Indeed it is. Perhaps an 'encourage all the people who opted out of ELs to re-enable them' kind of process?
Title: Re: Request for web extended license (W-EL)
Post by: Pixart on January 29, 2018, 11:10
Their little experiment may be fixed, but they forgot to click my EL boxes.  Don't you have to do it one at a time on this site?
Title: Re: Request for web extended license (W-EL)
Post by: PhotoBomb on January 29, 2018, 12:06
Their little experiment may be fixed, but they forgot to click my EL boxes.  Don't you have to do it one at a time on this site?

No go to your Contributors Area and click the Manage License icon (first one - second row)
Title: Re: Request for web extended license (W-EL)
Post by: Tryingmybest on January 29, 2018, 12:48
I got about 40 and turned a few on. Then I thought this was time consuming and odd. So I looked on the MSG forum. Seems I'm not alone and this is a bad joke, a bug or scam. I'll delete those messages. I have no time to mess with it anyway.
Title: Re: Request for web extended license (W-EL)
Post by: sarah2 on January 30, 2018, 03:24
Where can I see what these EL options really mean - - in the real world - please? Do they involve exclusivity of any kind?
Title: Re: Request for web extended license (W-EL)
Post by: Jo Ann Snover on January 30, 2018, 11:02
Where can I see what these EL options really mean - - in the real world - please? Do they involve exclusivity of any kind?

https://www.dreamstime.com/terms.php#extended (https://www.dreamstime.com/terms.php#extended)

You can read there about each extended license - two involve types of exclusivity and the rest do not
Title: Re: Request for web extended license (W-EL)
Post by: sarah2 on January 30, 2018, 15:12
Thanks Jo Ann. :)
Title: Re: Request for web extended license (W-EL)
Post by: Jo Ann Snover on January 30, 2018, 19:44
And I just received another one three four in the space of 4 5 6 minutes!

I posted in the DT forum about it - does anyone else have more from this afternoon (or since they acknowledged that it was a bug)?
Title: Re: Request for web extended license (W-EL)
Post by: Jo Ann Snover on January 30, 2018, 20:04
I'm up to 8 now. I'll stop updating as it's boring :)

Another contributor in the DT forums said they were still getting emails today too, so it's more widespread than just my account.
Title: Re: Request for web extended license (W-EL)
Post by: trek on January 30, 2018, 20:05
If they were hacked...  Could the reply links be malicious? 
Title: Re: Request for web extended license (W-EL)
Post by: Mantis on January 30, 2018, 20:35
I just received another 20 requests. Not fixed.
Title: Re: Request for web extended license (W-EL)
Post by: Zalee on January 30, 2018, 20:42
They're still coming to me too 😕
Title: Re: Request for web extended license (W-EL)
Post by: Sean Locke Photography on January 30, 2018, 21:17
60 here.  Idiots.
Title: Re: Request for web extended license (W-EL)
Post by: marthamarks on January 30, 2018, 22:11
I'm still getting them too. Over 50. Like others here, I responded to the first batch but am not doing that now.

Just too screwy to be real.
Title: Re: Request for web extended license (W-EL)
Post by: fotorob on January 31, 2018, 01:29
I got over 200 of these requests by mail within the last three days.
This is getting more than annoying!
Title: Re: Request for web extended license (W-EL)
Post by: panicAttack on January 31, 2018, 01:56
i also got over 200, in last few hours got about 150
Title: Re: Request for web extended license (W-EL)
Post by: Sebastian Radu on January 31, 2018, 02:12
Over 50 last night.... >:(
Title: Re: Request for web extended license (W-EL)
Post by: Mir on January 31, 2018, 02:30
Yes, I've got another batch of these.
Title: Re: Request for web extended license (W-EL)
Post by: Ruud on January 31, 2018, 02:58
Yes, I have got 57 of them last night....
Title: Re: Request for web extended license (W-EL)
Post by: Dodie on January 31, 2018, 03:13
Got another 50 overnight. I thought this was fixed. It is very annoying and no reaction from DT.
Title: Re: Request for web extended license (W-EL)
Post by: Ruud on January 31, 2018, 03:33
A moment ago the staff of Dreamstime wrote on the message board: 'We've been working to fix the bug. You should no longer receive these emails.'
Title: Re: Request for web extended license (W-EL)
Post by: spike on January 31, 2018, 06:21
A moment ago the staff of Dreamstime wrote on the message board: 'We've been working to fix the bug. You should no longer receive these emails.'

While they were "fixing the bug", I just made a filter to delete all emails from *@dreamstime.com

I got more than 300 of those, I didn't have the time to wait for their engineers to fix it. I'll leave the filter still on tho, never got anything useful from them anyway *shrugs*
Title: Re: Request for web extended license (W-EL)
Post by: dragonblade on November 17, 2018, 11:34
This issue may have resurfaced. Ive just received a request via e-mail to enable the W-EL license on one of my photos for a supposedly interested client. Or it may well be genuine.
Title: Re: Request for web extended license (W-EL)
Post by: dragonblade on November 17, 2018, 11:39
And now Ive just received another e-mail from Dreamstime. This one is requesting a P-EL license for the very same image. Seems odd that someone would want both a print license and a web license for the same photo. I thought it would usually be one or the other (assuming it's the same client.)

Okay....may as well enable these options and see what happens. Is anyone else getting these kinds of e-mails currently?
Title: Re: Request for web extended license (W-EL)
Post by: nobody on November 17, 2018, 18:45
I didn't get any requests  :'(
Title: Re: Request for web extended license (W-EL)
Post by: dragonblade on November 17, 2018, 21:49
No sale yet on this particular photo. Guess I can wait a little longer.
Title: Re: Request for web extended license (W-EL)
Post by: Dodie on December 18, 2018, 04:18
And now Ive just received another e-mail from Dreamstime. This one is requesting a P-EL license for the very same image. Seems odd that someone would want both a print license and a web license for the same photo. I thought it would usually be one or the other (assuming it's the same client.)

Okay....may as well enable these options and see what happens. Is anyone else getting these kinds of e-mails currently?

I got two requests (emails) today, also for W-EL and P-EL for an image that was sold two days ago for $1.80.
Title: Re: Request for web extended license (W-EL)
Post by: MysteryShot on April 08, 2019, 18:41
I got an email from no_reply@dreamstime.com wich is from March.22, landed in spam,

A potential buyer would like to purchase one of your files with exclusive rights SR-EL.

I have 72h to remove them from other agencies, well that would take more than 72h,

The image sells very well, dont know what to do.
Title: Re: Request for web extended license (W-EL)
Post by: cathyslife on April 08, 2019, 19:26
I got an email from no_reply@dreamstime.com wich is from March.22, landed in spam,

A potential buyer would like to purchase one of your files with exclusive rights SR-EL.

I have 72h to remove them from other agencies, well that would take more than 72h,

The image sells very well, dont know what to do.


Depends on how much they are willing to pay you for that.
Title: Re: Request for web extended license (W-EL)
Post by: Not Today on April 09, 2019, 02:28
I got an email from no_reply@dreamstime.com wich is from March.22, landed in spam,

A potential buyer would like to purchase one of your files with exclusive rights SR-EL.

I have 72h to remove them from other agencies, well that would take more than 72h,

The image sells very well, dont know what to do.

I don't think selling the rights is worth it on the long term, 1 year or 3 year exclusivity might be.

https://www.dreamstime.com/level.php?lvlimag=1#1 (https://www.dreamstime.com/level.php?lvlimag=1#1)

1 year exclusivity   any   SR-EL1   any   image based
as low as $62.5 per image

3 years exclusivity   any   SR-EL3   any   image based
as low as $150 per image

Sell the rights   any   SR-EL   any   image based
as low as $250 per image
Title: Re: Request for web extended license (W-EL)
Post by: MysteryShot on April 09, 2019, 11:20
I got an email from no_reply@dreamstime.com wich is from March.22, landed in spam,

A potential buyer would like to purchase one of your files with exclusive rights SR-EL.

I have 72h to remove them from other agencies, well that would take more than 72h,

The image sells very well, dont know what to do.


Depends on how much they are willing to pay you for that.


The image is my bestseller across all agencies, i could easily re create if i choose to sell the rights, but im affraid no matter how similar i shoot another one, it would not sale as this one...

Im quite new to microstock so this numbers for EL $ are tempting  :D
Title: Re: Request for web extended license (W-EL)
Post by: Uncle Pete on April 09, 2019, 12:17
I got an email from no_reply@dreamstime.com wich is from March.22, landed in spam,

A potential buyer would like to purchase one of your files with exclusive rights SR-EL.

I have 72h to remove them from other agencies, well that would take more than 72h,

The image sells very well, dont know what to do.


Depends on how much they are willing to pay you for that.


The image is my bestseller across all agencies, i could easily re create if i choose to sell the rights, but im affraid no matter how similar i shoot another one, it would not sale as this one...

Im quite new to microstock so this numbers for EL $ are tempting  :D

Not in the same situation myself, but I'd say, the offer would need to equal the earnings of the image for the next few years, before I'd do anything. Considering the downs of the Microstock market, maybe matching the past 3 years earnings, isn't so bad.

But if you are new, you don't know what that is.

I keep forgetting to say I'd sell rights as an option on DT. $67 for something that doesn't earn $50 every three years wouldn't be a bad deal.

Bird in the hand...  :)
Title: Re: Request for web extended license (W-EL)
Post by: Pauws99 on April 10, 2019, 01:49
I got an email from no_reply@dreamstime.com wich is from March.22, landed in spam,

A potential buyer would like to purchase one of your files with exclusive rights SR-EL.

I have 72h to remove them from other agencies, well that would take more than 72h,

The image sells very well, dont know what to do.


Depends on how much they are willing to pay you for that.


The image is my bestseller across all agencies, i could easily re create if i choose to sell the rights, but im affraid no matter how similar i shoot another one, it would not sale as this one...

Im quite new to microstock so this numbers for EL $ are tempting  :D
I'd be a bit careful about shooting something too similar though. I'm not sure about the legality but thats not really in the spirit of exclusive rights and if I were the buyer I would be after you.
Title: Re: Request for web extended license (W-EL)
Post by: Uncle Pete on April 10, 2019, 08:34
I got an email from no_reply@dreamstime.com wich is from March.22, landed in spam,

A potential buyer would like to purchase one of your files with exclusive rights SR-EL.

I have 72h to remove them from other agencies, well that would take more than 72h,

The image sells very well, dont know what to do.


Depends on how much they are willing to pay you for that.


The image is my bestseller across all agencies, i could easily re create if i choose to sell the rights, but im affraid no matter how similar i shoot another one, it would not sale as this one...

Im quite new to microstock so this numbers for EL $ are tempting  :D
I'd be a bit careful about shooting something too similar though. I'm not sure about the legality but thats not really in the spirit of exclusive rights and if I were the buyer I would be after you.

You mean I couldn't flip it, change the color balance and make the green into blue? Oh that's Shutterstock, how to make one image into 100 images. Nevermind.  ;)

Yes I suppose depending on the content and how unique it is, making another after selling the rights would be against best practices and maybe legally wrong. Customer could come back for a refund and then damages.

Selling the rights would be up front and if the terms aren't enough compensation to offset the real future earnings, go with what the majority here has said. Don't do it.

Only the owner and artist can decide, "am I going to take a large lump sum, right now, or wait for maybe making many smaller sales over time"