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Agency Based Discussion => Dreamstime.com => Topic started by: turkstockfotograf on June 27, 2017, 11:45

Title: This is an robbery
Post by: turkstockfotograf on June 27, 2017, 11:45
I closed my dreamstime account. I had $ 94 on my account. They said they could not pay because it was not 100$. This is an robbery.

I closed my accounts on other sites for to be exclusively on istock. Other sites paid the remaining money. DreamStime is a site that needs to be avoided. >:( >:(
Title: Re: This is an robbery
Post by: Julied83 on June 27, 2017, 11:55
Worst, Envato don't pay you if you quit, if your balance is not more than 50$ ... also, you need to contact them and confirm thrice that you really want to close your account. Maybe if you wait a little on dreamstime you'll get your 100$ balance
Title: Re: This is an robbery
Post by: Steveball on June 27, 2017, 12:13
It should be illegal for an agency to withhold final payment whatever the amount.
Title: Re: This is an robbery
Post by: turkstockfotograf on June 27, 2017, 12:43
Absolutely I agree.  But I don't live in America. I can not complain to anyone >:(
Title: Re: This is an robbery
Post by: ShadySue on June 27, 2017, 12:55
... I don't live in America. I can not complain to anyone >:(
I thought DT kept your files online for some time after you deleted them?
Also, if it says in your contract that they don't pay under $100, you can complain anywhere you like, but it won't legally get you very far, even though it stinks. Unless it's deemed to be an "unfair contract"
"No Contributor shall be entitled to receive payment, nor shall Dreamstime be liable for any such payment, unless and until the total amount of that Contributor’s unpaid earnings exceeds One Hundred U.S. Dollars (US$100.00)."

Be sure to feed back on iStock in three, six and twelve months.
Title: Re: This is an robbery
Post by: Pauws99 on June 27, 2017, 13:13

[/quote]
Be sure to feed back on iStock in three, six and twelve months.
[/quote]

Frying pans and fires come to mind ;-)
Title: Re: This is an robbery
Post by: fritz on June 27, 2017, 15:25
You should make 100$ withdraw money and than close account!
Title: Re: This is an robbery
Post by: Brightontl on June 27, 2017, 15:53
You should make 100$ withdraw money and than close account!
Sure, but making $6 at DT make take you a lifetime :-)
Title: Re: This is an robbery
Post by: Ariene on June 28, 2017, 02:40
Didn't you agree their rules while joining their doors? It's been said so many times - watch out who you join to! Reading documents you sign (or agree through the internet) is your MUST. For your own safety. After you decided to leave it was worth to contact them (DT) and ask to remind the rules or just read older threads here on the forum where many people before you annnounced their experiences and warned...

Some older users tried to help...
Title: Re: This is an robbery
Post by: turkstockfotograf on June 28, 2017, 03:37
My English is not very good. I can not read all of those things. This is not ethical! This is not moral! Please, do not defend dreamstime site to me. I think everyone should stay away from these robberies. 
Title: Re: This is an robbery
Post by: SpaceStockFootage on June 28, 2017, 04:16
My English is not very good. I can not read all of those things. This is not ethical! This is not moral! Please, do not defend dreamstime site to me. I think everyone should stay away from these robberies.

I don't think anybody is defending them... they're just saying that robbery is robbery, right enough, but if you check a box saying that you agree with the big long page that you didn't read, that stated "we are allowed to rob you, and as you've given us permission to rob you, then it's not actually robbery"... then as unethical or immoral as it may be, they're not robbers.
Title: Re: This is an robbery
Post by: ShadySue on June 28, 2017, 04:27
My English is not very good. I can not read all of those things. This is not ethical! This is not moral! Please, do not defend dreamstime site to me. I think everyone should stay away from these robberies.

With iStock/Getty, you not only have to read their deliberately ambiguous contract terms ( which they regularly change, always to our detriment), but you also have to read between the lines for all the implications. You'll find with Getty that you have agreed to things you didn't even imagine, because their contract is written so vaguely, but always in their favour.
At least with Dreamstime, the contract said clearly that you wouldn't be paid unless you had $100.
Title: Re: This is an robbery
Post by: Pauws99 on June 28, 2017, 04:38
My English is not very good. I can not read all of those things. This is not ethical! This is not moral! Please, do not defend dreamstime site to me. I think everyone should stay away from these robberies.

I don't think anybody is defending them... they're just saying that robbery is robbery, right enough, but if you check a box saying that you agree with the big long page that you didn't read, that stated "we are allowed to rob you, and as you've given us permission to rob you, then it's not actually robbery"... then as unethical or immoral as it may be, they're not robbers.
Although in most countries there are laws about unfair contract terms so they can't do just what they like. In this case though I would say its unethical but not really "robbery"....this is business so lesson is to read what you sign up for. I don't like their $100 cap but if I only worked with sites where I was totally happy with their conditions  that would be a very short list ;-).
Title: Re: This is an robbery
Post by: Brasilnut on June 28, 2017, 08:47
Quote
I closed my dreamstime account. I had $ 94 on my account. They said they could not pay because it was not 100$. This is an robbery.

Can't you just ask them to re-instate the images and you wait for $6 more to withdraw? I'm sure they would carry out this simple commercial gesture.
Title: Re: This is an robbery
Post by: ccbcc on June 28, 2017, 08:53
Why not just buy something from yourself, so you reach the payout threshold?
Title: Re: This is an robbery
Post by: turkstockfotograf on June 28, 2017, 09:35
Why not just buy something from yourself, so you reach the payout threshold?
This is typical american exploitation. I do not want to upload my photos again. I think I'm right.
Think about it You worked 29 days in a job. Then you wanted to leave the work.
The boss says:I do not pay you a salary
Why?: Because you have not worked for 30 days.
The only word to say is to boss: " Fuck OFF ! "
I'm not a beggar. I deserved this money.
I was just trying to write this message: Dreamstime is thief and Be careful in this regard

Title: Re: This is an robbery
Post by: Justanotherphotographer on June 28, 2017, 09:39
Why not just buy something from yourself, so you reach the payout threshold?
This is typical american exploitation. I do not want to upload my photos again. I think I'm right.
Think about it You worked 29 days in a job. Then you wanted to leave the work.
The boss says:I do not pay you a salary
Why?: Because you have not worked for 30 days.
The only word to say is to boss: "  OFF ! "
I'm not a beggar. I deserved this money.
I was just trying to write this message: Dreamstime is thief and Be careful in this regard
Um, don't think Dreamstime is an American company actually but always nice to throw a bit of racism into an argument.
How would you feel if someone said "typical bit of Turkish playing the victim?" for example?
Title: Re: This is an robbery
Post by: niktol on June 28, 2017, 09:47
Boy, that escalated quickly.
Title: Re: This is an robbery
Post by: turkstockfotograf on June 28, 2017, 09:56
Why not just buy something from yourself, so you reach the payout threshold?
This is typical american exploitation. I do not want to upload my photos again. I think I'm right.
Think about it You worked 29 days in a job. Then you wanted to leave the work.
The boss says:I do not pay you a salary
Why?: Because you have not worked for 30 days.
The only word to say is to boss: "  OFF ! "
I'm not a beggar. I deserved this money.
I was just trying to write this message: Dreamstime is thief and Be careful in this regard
Um, don't think Dreamstime is an American company actually but always nice to throw a bit of racism into an argument.
How would you feel if someone said "typical bit of Turkish playing the victim?" for example?
This is not racism. This is an american disease The name of the illness: "American capitalism or globalization" This is the order of exploitation. This disease has spread all over the world, unfortunately This disease is infected in my country, unfortunately. Exploitation all over the world.
Title: Re: This is an robbery
Post by: ShadySue on June 28, 2017, 10:21
You'd better get your big boy pants on for when you work out how Getty is screwing you.

The difference is that you signed a contract with DT where it was plain you had to have $100 to get your money.

It's never that clear that Getty is screwing you. For example in Premium Access, buyers pay a sum of money to Getty to be able to buy files from all their companies, often cheaply. We don't share in the premium, only in the sale, for which even exclusives get tiny royalties. That certainly isn't clearly spelled out in their contract in so many words.
Many 'awkward' questions on their forums just don't get answered, and their support is mostly limited to pre-formatted answers which aren't necessarily correct.
I have a lot of sympathy with people working in other than their native language, but I wouldn't sign a contract in a language I didn't understand.
I have had no dealings with DT and am not defending them, but you signed your agreement to that clause.
Title: Re: This is an robbery
Post by: Brasilnut on June 28, 2017, 10:39
Quote
Dreamstime is headquartered in Nashville, Tennessee and Bucharest, Romania but we're pretty much international and employ people globally. Our staff are located in US, Romania, Italy, Portugal, Estonia, Russia, Poland, Australia, Holland, UK, Belgium and we're looking forward to add another location to this map.

https://www.dreamstime.com/careers/ (https://www.dreamstime.com/careers/)
Title: Re: This is an robbery
Post by: Dodie on June 28, 2017, 12:46
You should make 100$ withdraw money and than close account!
Sure, but making $6 at DT make take you a lifetime :-)
That's right.

It's not fair, I agree but as far as I know, no agency will pay you if you leave before you make payout.
I am at $90 and I fear it will take another year for me to make payout.   The closer you are to $100, the less downloads you get. I had 3 dl-s for $1.05 in May and 4 dl-s for $1.40 in June. They are holding and using our money as long as they can.
Title: Re: This is an robbery
Post by: drd on June 28, 2017, 13:02

I closed my accounts on other sites for to be exclusively on istock

You are doing something really stupid!
Title: Re: This is an robbery
Post by: Microstock Posts on June 28, 2017, 13:27
@turkstockfotograf I would like to know if the staff member who responded to your request for account closure did not remind you that you would not be entitled to any payment, because you had not reached $100. I know they would not be obliged to remind you, but it would be courteous behaviour. I'm interested to know how they responded.
Title: Re: This is an robbery
Post by: turkstockfotograf on June 28, 2017, 13:34
@turkstockfotograf I would like to know if the staff member who responded to your request for account closure did not remind you that you would not be entitled to any payment, because you had not reached $100. I know they would not be obliged to remind you, but it would be courteous behaviour. I'm interested to know how they responded.

Dreamstime message  is :
"Thank you for contacting Dreamstime.

There must be at least $100 USD in the earnings for the payment system to accept a payment request through your account here:

https://www.dreamstime.com/request_payment.php (https://www.dreamstime.com/request_payment.php)

Please let us know if you have any other questions or concerns.

 

Kind regards,

 

 

cid:D968A286.01CDBBFA.2C7BB159.00ACDEC2_csseditor

Nicole Kidd

Customer Service Representative

Dreamstime
   

+1 615 771 5611 (US)

  [email protected]

  www.dreamstime.com (http://www.dreamstime.com)
   

1616 Westgate Circle

Brentwood, TN

37027 USA"
Title: Re: This is an robbery
Post by: DallasP on June 28, 2017, 13:54
It's pretty clear when you sign up what the threshold is ... thresholds are everywhere. Even Google won't pay out under $100 through adsense. Read the * messages when you sign up.

When you pull up at the ATM (not sure what you'd call that where you live, a machine to dispense funds) Does it let you pull out $5? No, it doesn't because those machines cost money, transfers cost money, and money in the account makes money ... If you had a savings account with 100 dollars in it, that doubles in a year. Would you withdraw it for $10?
Title: Re: This is an robbery
Post by: DallasP on June 28, 2017, 13:55
It's pretty clear when you sign up what the threshold is ... thresholds are everywhere. Even Google won't pay out under $100 through adsense. Read the * messages when you sign up.

When you pull up at the ATM (not sure what you'd call that where you live, a machine to dispense funds) Does it let you pull out $5? No, it doesn't because those machines cost money, transfers cost money, and money in the account makes money ... If you had a savings account with 100 dollars in it, that doubles in a year. Would you withdraw it for $10?

With that said, even if you pull your IRA or something they'll pay it but, you'll take a penalty
Title: Re: This is an robbery
Post by: turkstockfotograf on June 28, 2017, 14:20
I would like to close the subject here. My purpose is just to announce that I live. I closed my account in the following sites and they all paid the remaining money.

Bigstock
Deposithphotos
Signelements
Colourbox
123rf
The only site that does not pay the remaining money dreamstime. I think dreamstime is the robber
 It's absurd to me that some of them still dreamstime right.


Title: Re: This is an robbery
Post by: Mantis on June 28, 2017, 18:38
I think that $100 is too much for them to hang on to. Yes, it is in their terms, so you really don't have much to go on. But they should consider lowering that mainly because it takes so long for many to even achieve $100.  Its just stingy. Most contributors don't quit correctly, though. Know the terms and them quit after you reach your threshold.  I know that's too late but just for others' future reference who don't know better.
Title: Re: This is an robbery
Post by: DallasP on June 28, 2017, 20:32
I think that $100 is too much for them to hang on to. Yes, it is in their terms, so you really don't have much to go on. But they should consider lowering that mainly because it takes so long for many to even achieve $100.  Its just stingy. Most contributors don't quit correctly, though. Know the terms and them quit after you reach your threshold.  I know that's too late but just for others' future reference who don't know better.

They really do need to decrease it to like ... $25 I don't think I've even sold anything there in a month or so.
Title: Re: This is an robbery
Post by: Microstockphoto on June 29, 2017, 01:55
how did racism get in the mix? people from romania and the usa are of the same race?!?
Title: Re: This is an robbery
Post by: Vlad on June 29, 2017, 03:04
This is plain robbery as DT could easily manipulate your sales and stuck them right below 100. I had a balance of 98 USD for years and they refused to pay me out. I had to wait a few years to get my money.
Title: Re: This is an robbery
Post by: Brightontl on June 29, 2017, 03:37
I do not understand what is the point of uploading to a place where it takes years to get a few dollars??? Nothing better to do?
I just had a look to their forum. There is a thread where people post about the last video sold: in one years there are less posts than what you see in the same kind of thread in any of the big 3 in only a few hours!
Title: Re: This is an robbery
Post by: Pauws99 on June 29, 2017, 06:27
I would like to close the subject here. My purpose is just to announce that I live. I closed my account in the following sites and they all paid the remaining money.

Bigstock
Deposithphotos
Signelements
Colourbox
123rf
The only site that does not pay the remaining money dreamstime. I think dreamstime is the robber
 It's absurd to me that some of them still dreamstime right.
Have you closed your SS account?
Title: Re: This is an robbery
Post by: ShadySue on June 29, 2017, 06:30
I do not understand what is the point of uploading to a place where it takes years to get a few dollars??? Nothing better to do?
I just had a look to their forum. There is a thread where people post about the last video sold: in one years there are less posts than what you see in the same kind of thread in any of the big 3 in only a few hours!

There can be a big difference between video sales and stills sales.
E.g. I've read that videographers can do well at Pond5, but I've never read anything good about consistent stills sales there.
From what I can see, the OP is a stills photographer.
Title: Re: This is an robbery
Post by: dpimborough on June 29, 2017, 08:21
You'd better get your big boy pants on for when you work out how Getty is screwing you....


I think you meant to say "drop your big boy pants" when Getty is screwing you  ;D
Title: Re: This is an robbery
Post by: Pixart on June 29, 2017, 11:38
I used to defend DT on this point ($100 min) but now that are sputtering out they really need to be more fair.    I'm lucky that I do get occasional cashouts thanks to some kind of grandfathered status, but it seems like anyone from last couple years can't break into semi-frequent sales.
Title: Re: This is an robbery
Post by: etudiante_rapide on June 29, 2017, 12:20
I closed my dreamstime account. I had $ 94 on my account. They said they could not pay because it was not 100$. This is an robbery.

I closed my accounts on other sites for to be exclusively on istock. Other sites paid the remaining money. DreamStime is a site that needs to be avoided. >:( >:(

i would suggest you write them to say, "considering you are all living on porridge, i donate what you just stole from me as charity !
they have been in coma for a long time, so pity them, pull the plug out of this vegetable and let them die in peace with your money LOL
Title: Re: This is an robbery
Post by: turkstockfotograf on June 29, 2017, 13:26
I would like to close the subject here. My purpose is just to announce that I live. I closed my account in the following sites and they all paid the remaining money.

Bigstock
Deposithphotos
Signelements
Colourbox
123rf
The only site that does not pay the remaining money dreamstime. I think dreamstime is the robber
 It's absurd to me that some of them still dreamstime right.
Have you closed your SS account?
No, I did not close my account. Because Shutterstock can also freeze the account. With one click you can freeze your account and You can turn it back on any time.
Title: Re: This is an robbery
Post by: Pauws99 on June 29, 2017, 14:55
I would like to close the subject here. My purpose is just to announce that I live. I closed my account in the following sites and they all paid the remaining money.

Bigstock
Deposithphotos
Signelements
Colourbox
123rf
The only site that does not pay the remaining money dreamstime. I think dreamstime is the robber
 It's absurd to me that some of them still dreamstime right.
Have you closed your SS account?
No, I did not close my account. Because Shutterstock can also freeze the account. With one click you can freeze your account and You can turn it back on any time.
Thats a neat feature they have
Title: Re: This is an robbery
Post by: SpaceStockFootage on June 29, 2017, 19:43
Think about it You worked 29 days in a job. Then you wanted to leave the work.
The boss says:I do not pay you a salary
Why?: Because you have not worked for 30 days.
The only word to say is to boss: "  OFF ! "

And the boss would reply with "well, the contract you signed clearly stated that you would not get paid unless you worked the full 30 days*" so you could tell him to f*** off all you like, but it wouldn't get you anywhere. Bottom line... when you signed up, you agreed to forfeit any money you made which didn't reach the $100 payout threshold. I don't agree with it, I don't think it's right... but that's just how it is unfortunately.

*That's not legal as far as I'm aware, but as an example for the real situation (which is legal), we'll imagine it is.
Title: Re: This is an robbery
Post by: ShadySue on June 29, 2017, 20:24
Why not just buy something from yourself, so you reach the payout threshold?
This is typical american exploitation. I do not want to upload my photos again. I think I'm right.
Think about it You worked 29 days in a job. Then you wanted to leave the work.
The boss says:I do not pay you a salary
Why?: Because you have not worked for 30 days.
The only word to say is to boss: "  OFF ! "

You could be childish and petulant and say to the boss " OFF", or you could do the smart, grown-up thing and work your last contractual day and get paid.

BTW, it seems that your English is surely good enough to read at least the clause that if you don't make $100 you don't get paid.
Title: Re: This is an robbery
Post by: ShadySue on June 30, 2017, 04:59
Think about it You worked 29 days in a job. Then you wanted to leave the work.
The boss says:I do not pay you a salary
Why?: Because you have not worked for 30 days.
The only word to say is to boss: "  OFF ! "

And the boss would reply with "well, the contract you signed clearly stated that you would not get paid unless you worked the full 30 days*" so you could tell him to f*** off all you like, but it wouldn't get you anywhere. Bottom line... when you signed up, you agreed to forfeit any money you made which didn't reach the $100 payout threshold. I don't agree with it, I don't think it's right... but that's just how it is unfortunately.

*That's not legal as far as I'm aware, but as an example for the real situation (which is legal), we'll imagine it is.

The legality would differ from country to country, but bonuses are a known thing here.
I once did a student summer job in which the contract said we'd get a bonus if we worked for the whole length of our agreed contract. (Presumably they'd had issues with numbers of students just swanning off in September in previous years.). During the contract we got minimum wages, accommodation, food and overtime, and if we stayed the full time we got our bonus (50% of minimum basic weekly pay) in a lump sum.
If we didn't keep the contract, we didn't get the bonus. (IIRC, you could make up for sick days at the end, this wasn't slave labour!)

There are also jobs which have bonuses linked to achieving targets. I've also read about jobs which pay zero unless you hit at least a basic target. Again, that will vary from country to country.
Title: Re: This is an robbery
Post by: Pauws99 on June 30, 2017, 05:49
Think about it You worked 29 days in a job. Then you wanted to leave the work.
The boss says:I do not pay you a salary
Why?: Because you have not worked for 30 days.
The only word to say is to boss: "  OFF ! "

And the boss would reply with "well, the contract you signed clearly stated that you would not get paid unless you worked the full 30 days*" so you could tell him to f*** off all you like, but it wouldn't get you anywhere. Bottom line... when you signed up, you agreed to forfeit any money you made which didn't reach the $100 payout threshold. I don't agree with it, I don't think it's right... but that's just how it is unfortunately.

*That's not legal as far as I'm aware, but as an example for the real situation (which is legal), we'll imagine it is.

The legality would differ from country to country, but bonuses are a known thing here.
I once did a student summer job in which the contract said we'd get a bonus if we worked for the whole length of our agreed contract. (Presumably they'd had issues with numbers of students just swanning off in September in previous years.). During the contract we got minimum wages, accommodation, food and overtime, and if we stayed the full time we got our bonus (50% of minimum basic weekly pay) in a lump sum.
If we didn't keep the contract, we didn't get the bonus. (IIRC, you could make up for sick days at the end, this wasn't slave labour!)

There are also jobs which have bonuses linked to achieving targets. I've also read about jobs which pay zero unless you hit at least a basic target. Again, that will vary from country to country.
It gets complicated with rules about minimum wage and whats constitutes employment or contracted activity . Bottom line its not worth taking DT to court for $100 even if you think it is robbery -commercial reality.
Title: Re: This is an robbery
Post by: BaldricksTrousers on June 30, 2017, 07:35
What confuses me is that I've been told a couple of times here that there is no benefit in US based agencies (and DT is working under US laws) holding on to money from accruing commissions because they are not allowed to profit from it by investing it, they can't spend it, they can't even make any interest on it from the bank, so holding contributors commissions is nothing but a burden for them.
So what's the point of hanging on to $94 that can't ever be spent or used to support the business?
Title: Re: This is an robbery
Post by: Brasilnut on June 30, 2017, 09:24
I would suggest turkstockfotograf to create a new thread on DT's forum (under "suggestions and policies"), which may put some public pressure on them to pay up the $96 or reinstate his portfolio.

https://www.dreamstime.com/forum_3 (https://www.dreamstime.com/forum_3)
Title: Re: This is an robbery
Post by: turkstockfotograf on June 30, 2017, 10:43
I would suggest turkstockfotograf to create a new thread on DT's forum (under "suggestions and policies"), which may put some public pressure on them to pay up the $96 or reinstate his portfolio.

https://www.dreamstime.com/forum_3 (https://www.dreamstime.com/forum_3)
My account is closed. I can not post new topics.
Title: Re: This is an robbery
Post by: nazlisart on June 30, 2017, 13:09
I would like to close the subject here. My purpose is just to announce that I live. I closed my account in the following sites and they all paid the remaining money.

Bigstock
Deposithphotos
Signelements
Colourbox
123rf
The only site that does not pay the remaining money dreamstime. I think dreamstime is the robber
 It's absurd to me that some of them still dreamstime right.

Well, I think you should start contributing to Shutterstock before deciding to get exclusive with iStock/Getty....
Title: Re: This is an robbery
Post by: Pauws99 on July 01, 2017, 03:17
What confuses me is that I've been told a couple of times here that there is no benefit in US based agencies (and DT is working under US laws) holding on to money from accruing commissions because they are not allowed to profit from it by investing it, they can't spend it, they can't even make any interest on it from the bank, so holding contributors commissions is nothing but a burden for them.
So what's the point of hanging on to $94 that can't ever be spent or used to support the business?
I guess its the admin costs but it seems very small minded. One contibutor at least is neverr going back no matter how disastrous the exclusive venture might prove and its not good for their reputation (though most mstock companies don't seem to care about that)