MicrostockGroup

Agency Based Discussion => Dreamstime.com => Topic started by: Sion on April 08, 2012, 23:12

Title: Upload DT files not being processed
Post by: Sion on April 08, 2012, 23:12: Are DT servers having Easter break too? ;D
Title: Re: Upload DT files not being processed
Post by: tab62 on April 08, 2012, 23:14: Yes, I have a quite a few myself. Editors deserve a day off once in a while LOL!
Title: Re: Upload DT files not being processed
Post by: Microbius on April 09, 2012, 01:47: The files aren't making it through to the edit queue though, stock at the pre processed stage for about 24 hours now!
Title: Re: Upload DT files not being processed
Post by: sarah2 on April 09, 2012, 01:56: Some are making it through....but thumbnails aren't being generated, just code numbers....

But sending anything up at the moment doesn't seem a good idea for me - I remain invisible to the new search system so will wait...
Title: Re: Upload DT files not being processed
Post by: gemmy12 on April 09, 2012, 02:15: FTP upload to DT is not working for me.
Title: Re: Upload DT files not being processed
Post by: Newsfocus1 on April 09, 2012, 02:44: The Java upload worked fine for me throughout the weekend but, like everyone else, the images stayed in the processing stage. Good news is mine are now starting to show up in the submit area (Monday morning, UK time). Just put the first ones through for review. Regards, David.
Title: Re: Upload DT files not being processed
Post by: Ellerslie on April 09, 2012, 03:22: Quote from: Sion on April 08, 2012, 23:12
Are DT servers having Easter break too? ;D

I don't understand a lot of things about Dreamstime ::)
Title: Re: Upload DT files not being processed
Post by: pancaketom on April 09, 2012, 03:25: I sent a batch by FTP friday afternoon and they still haven't been processed yet.

They do say allow 15 to 30 minutes for the images to appear though.

SS seems to have this problem sometimes too, although they usually go through within a day.
Title: Re: Upload DT files not being processed
Post by: sgoodwin4813 on April 09, 2012, 07:46: I submitted a batch on Saturday and they were just processed this morning, so they are going through just taking a while.
Title: Re: Upload DT files not being processed
Post by: pancaketom on April 10, 2012, 12:14: My Friday batch was processed on Monday.
Title: Re: Upload DT files not being processed
Post by: Wim on April 10, 2012, 12:57: Quote from: Ellerslie on April 09, 2012, 03:22
Quote from: Sion on April 08, 2012, 23:12
Are DT servers having Easter break too? ;D

I don't understand a lot of things about Dreamstime ::)

+1
Title: Re: Upload DT files not being processed
Post by: wut on April 10, 2012, 13:09: Quote from: Wim on April 10, 2012, 12:57
Quote from: Ellerslie on April 09, 2012, 03:22
Quote from: Sion on April 08, 2012, 23:12
Are DT servers having Easter break too? ;D

I don't understand a lot of things about Dreamstime ::)

+1

They rejected the whole batch, because their servers didn't process the newly uploaded MR correctly. And now I can't even resubmit since the files haven't been processed for 2 days. I can't believe a whole batch of photos has been rejected and the won't be online for at least a week and they acknowledged the problem with MR was their fault. Now I really can't understand them :o
Title: Re: Upload DT files not being processed
Post by: Carl on April 11, 2012, 11:19: I uploaded a batch yesterday that still hasn't processed. It seems that processing and sales have both come to a halt. ???
Title: Re: Upload DT files not being processed
Post by: Newsfocus1 on April 11, 2012, 13:18: Quote from: csproductions on April 11, 2012, 11:19
I uploaded a batch yesterday that still hasn't processed. It seems that processing and sales have both come to a halt. ???

They are coming through steadily at about the 24hour mark. Just check carefully as I had two batches come through with a duplicate image. Caught myself, just in time, about to submit the same image twice (though I guess their similars policy would have dealt with that ;D). Regards, David.
Title: Re: Upload DT files not being processed
Post by: modviz on April 11, 2012, 14:01: I uploaded a batch yesterday that still hasn't processed. It seems that processing and sales have both come to a halt.

Yes, same here. Sales and processing are very slow. ???
Title: Re: Upload DT files not being processed
Post by: MarcvsTvllivs on April 11, 2012, 17:15: Quote from: Newsfocus1 on April 11, 2012, 13:18
They are coming through steadily at about the 24hour mark. Just check carefully as I had two batches come through with a duplicate image. Caught myself, just in time, about to submit the same image twice (though I guess their similars policy would have dealt with that ;D). Regards, David.

Same here.