MicrostockGroup

Agency Based Discussion => Dreamstime.com => Topic started by: basti on August 28, 2012, 09:51

Title: Where are my money?
Post by: basti on August 28, 2012, 09:51
I just noticed strange thing. I got sale for $0.35 but the real balance raised only $0.19 - is this supposed to be some new kind of hidden commision cut or what? Im 100% sure about the balance because it was still for about a week.   
Title: Re: Where are my money?
Post by: red on August 28, 2012, 20:07
No one here can answer your question, you will have to contact them. They usually get back to you quickly but all the big shots are in Las Vegas for Photoshop World so it might take longer -

We'll be in Las Vegas for the annual Photoshop World Conference and Expo so you can join us there for a chance to learn more about our stock image community and business opportunities. We'll also be running a special lucky promotion offering 21 free stock images. More details on the dates and location here

Stay tuned on Twitter (@Dreamstime) and Facebook as our team will keep you up to date with the latest Photoshop news straight from the conference.

To schedule appointments with our representatives in Las Vegas, please contact our support service.
Title: Re: Where are my money?
Post by: Grisho on August 29, 2012, 05:17
Quote from: cuppacoffee on August 28, 2012, 20:07
No one here can answer your question, you will have to contact them. They usually get back to you quickly but all the big shots are in Las Vegas for Photoshop World so it might take longer -

We'll be in Las Vegas for the annual Photoshop World Conference and Expo so you can join us there for a chance to learn more about our stock image community and business opportunities. We'll also be running a special lucky promotion offering 21 free stock images. More details on the dates and location here

Stay tuned on Twitter (@Dreamstime) and Facebook as our team will keep you up to date with the latest Photoshop news straight from the conference.

To schedule appointments with our representatives in Las Vegas, please contact our support service.

The Photoshop Las Vegas thing starts on September 5th.
Title: Re: Where are my money?
Post by: Pixart on August 29, 2012, 10:50
Hm.... only sale I had overnight was a sub of course and my balance did not grow, it shrank by 35 cents.  No refund e-mails either.

It kills me to think that that they would dare refund subs.  The difference here is exactly 2 subs.  (Or one 70 cent sale I guess).
Title: Re: Where are my money?
Post by: basti on August 30, 2012, 15:26
Wrote email to support and... nothing :( No refund email, no message...