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Author Topic: Why DT is not working for me?  (Read 9038 times)

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« Reply #25 on: March 27, 2009, 16:31 »
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I've been unable to upload anything for a week now. I FTP the files successfully, they may or may not eventually disappear from the server, but never show up as "Unfinished".  I noticed that when people complained on the DT forum; those threads were quickly closed and in at least one case a sarcastic post was quickly deleted, by the admin I assume.

Anyone know what's going on?  If they're having problems, why the secrecy and the forum paranoia?
« Last Edit: March 27, 2009, 17:01 by stockastic »


tan510jomast

« Reply #26 on: March 27, 2009, 18:18 »
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i've been told with the new system still in testing, our uploads will show in the to be edited box after 24 hours. 
but lately , some have been having trouble with timing out, so i guess it's best to wait and let them fix whatever 's needed.
UPDATE: just went in a moment ago, after i wrote the above. all's fine on my side of the pond. so maybe it could be on your side.  :)
« Last Edit: March 27, 2009, 18:21 by tan510jomast »

« Reply #27 on: March 27, 2009, 18:39 »
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I've tried the same files twice over a 5 day period. They never showed up.  I guess I'll try once more, then give up.

tan510jomast

« Reply #28 on: March 27, 2009, 18:43 »
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I've tried the same files twice over a 5 day period. They never showed up.  I guess I'll try once more, then give up.

i would wait a while. at least until you see the others on the other thread on Dreamstime say they are going well. it's probably something to do on your side. on my side it seems fine. before, it happend to me once, but then it was OK after a week. so maybe they are tweaking and it's affecting certain areas. just guessing.
still, better to wait . go make more photos in the meantime  ;)

« Reply #29 on: March 27, 2009, 18:57 »
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i havent noticed any slow down with the new changes at DT, im having a pretty good month actually.

« Reply #30 on: March 27, 2009, 18:58 »
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I've tried the same files twice over a 5 day period. They never showed up.  I guess I'll try once more, then give up.

Your doing something wrong.
I have been uploading to them every day 10-20 images for the last three weeks.
No problems. Zero.

4-24 hours and they are in the unfinished area.

-Larry

« Reply #31 on: March 27, 2009, 19:13 »
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I haven't uploaded anything lately, but sales are ok.  Not awesome, but ok, best month in the past six.  I had one 7 credit sale today, what is nice.

Regards,
Adelaide

« Reply #32 on: March 27, 2009, 19:15 »
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i had also problems with the FTP, last week i uploaded 8 files and only 5 of them apeared in the unfinished section. i re-uploaded two days after and everything was ok.
But now with the new java aplication i cant upload more that a single file at the time, they just get stock after the firs one.

« Reply #33 on: March 28, 2009, 01:33 »
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Anyone know what's going on?  If they're having problems, why the secrecy and the forum paranoia?

It's just the way they are over there. It's been going on for a long time. I call it Eastern Bloc Paranoia. What a bunch of crap. People will as ask a valid question, and if it causes the DT halo to be viewed as askew, they can it.  I don't visit the forum there any more, nor do I do their stupid blog thing, which is a bunch of nonsense as it is in no way useful. The only purpose the blog thing serves is to enhance their own web architecture. All of the image buyers I know don't have time for silly self serving image pimping posts.

lisafx

« Reply #34 on: March 28, 2009, 09:59 »
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My FTP'd files weren't showing either, but this past week I tried their Java uploader and all files appeared within an hour or so.  Did it twice - 16 files on Wed. and 15 on Friday.  All went smoothly.

I prefer FTP but at least the Java works while they are getting the FTP thing sorted out. 

« Reply #35 on: March 28, 2009, 14:27 »
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Thanks stormchaser I feel better now.

While trying to learn this business I've been posting on several microstock forums.  Some are unafraid of criticism and let users exchange all sorts of opinions and frustrations.  Those forums are fun and stimulate my interest in trying to get better at this game.

A couple, like DT, apparently see a forum as ad copy to be created by users at no charge -  "woo-hoo, I'm having my BME" etc.    I work in software development and bare-kniuckle criticism from users is always very valuable.  It  tells us where additional work would  really pay off.


tan510jomast

« Reply #36 on: March 28, 2009, 17:11 »
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UPDATE:
 a minute ago, i went in to keyword an image i uploaded last night (24 hours ago). i found it and after i keyworded and submitted. my browser said the server timed out. but when i relog in my browser and went back into DT, sure enough as i expected,
the image is in the Pending Box.

so check again. never mind the time out,etc...
it's probably a glitch, but the images are there and being delivered as always.

other than that, why not let the IT at Dreamstime do their work.  8)

lisafx

« Reply #37 on: March 28, 2009, 18:53 »
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Hey, I love your new avatar pic Matt!  Much cuter than Dita Von Teese IMO ;)

tan510jomast

« Reply #38 on: March 28, 2009, 20:23 »
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Hey, I love your new avatar pic Matt!  Much cuter than Dita Von Teese IMO ;)
cheers, as always you are my heroine and guru ;)

« Reply #39 on: March 30, 2009, 00:08 »
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My sales are stagnant there too, last one was at the beginning of March, I'm depressed! :-[


 

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