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Agency Based Discussion => Adobe Stock => Topic started by: Hildegarde on June 04, 2024, 23:01

Title: 8 week review time for photos?!?
Post by: Hildegarde on June 04, 2024, 23:01
hi
What is up with the notice that non-AI images may take up to 8 weeks to review on page where unreviewed but submitted images sit?

My mom was sick last year and died in Jan -- I just did not have it in me to photograph.  Only just started again and am shocked how long it is taking to have images reviewed.
Title: Re: 8 week review time for photos?!?
Post by: Injustice for all on June 05, 2024, 03:54
i'm sorry for your loss.

about review time,It's been the new normal for a few months now,reviews of any AI and non-AI image can take up to 8 weeks.

if you exceed 8 weeks of waiting for the review I recommend you use the support form found at the bottom of the portal for authors by choosing "contact us".

Title: Re: 8 week review time for photos?!?
Post by: Hildegarde on June 06, 2024, 18:33
tnx.  It has been rough.
Wow, seems to get in the way of sales of seasonal photos, holidays and 4 seasons if images can sit there 2+ months.
Title: Re: 8 week review time for photos?!?
Post by: Injustice for all on June 07, 2024, 04:29
normally review are done in less than 30 days,it may happen that they are late but in rare cases.

anyway yes,start to be late for Autumn content,it's time to send the Christmas content now.
Title: Re: 8 week review time for photos?!?
Post by: Her Ugliness on June 08, 2024, 01:58

if you exceed 8 weeks of waiting for the review I recommend you use the support form found at the bottom of the portal for authors by choosing "contact us".

But if they tell you to re-submit the image, I strongly advice against it - because it will just be stuck in review for another 2+ months. There seem to be certain images reviewers just refuse to touch, even after resubmitting. They do get reviewed eventually, but long after the 8 weeks waiting time.
Title: Re: 8 week review time for photos?!?
Post by: wds on June 08, 2024, 11:06
It seemed for a while that the review times were shrinking, but now it seems they have gotten longer again. I have images that were submitted 30 days ago and are still in queue.
Title: Re: 8 week review time for photos?!?
Post by: Jaggy on June 08, 2024, 12:15
It seemed for a while that the review times were shrinking, but now it seems they have gotten longer again. I have images that were submitted 30 days ago and are still in queue.

I'm on 25 days. The same image took two days at SS.
Title: Re: 8 week review time for photos?!?
Post by: PigsInSpace on June 10, 2024, 19:17
I submitted a couple Illustrative Editorial photos that were approved in less than 24 hours. Meanwhile, in the regular photo approvals, I’m on day 26 of waiting…
Title: Re: 8 week review time for photos?!?
Post by: Mifornia on June 11, 2024, 13:24
I’m so sorry for your loss. It’s not easy to get your head and heart back to normality of life. It took me 4 years. One step at a time.
Title: Re: 8 week review time for photos?!?
Post by: gnirtS on June 12, 2024, 06:23
It seems very inconsistent from account to account.

For whatever reason, my stuff is being reviewed in 2-3 days (photo and video) and still is.  Not a boast, im doing nothing special at all but for whatever random reason i dont seem to have the review delays as of yet.
Title: Re: 8 week review time for photos?!?
Post by: wds on June 12, 2024, 07:47
It seems very inconsistent from account to account.

For whatever reason, my stuff is being reviewed in 2-3 days (photo and video) and still is.  Not a boast, im doing nothing special at all but for whatever random reason i dont seem to have the review delays as of yet.

Is it editorial photo content that you are getting the quick reviews on?
Title: Re: 8 week review time for photos?!?
Post by: zeljkok on June 13, 2024, 14:31
I had single non-editorial image submitted last Saturday and it got approved today (5 days).  Usually it takes 24hrs at most
Title: Re: 8 week review time for photos?!?
Post by: gnirtS on June 16, 2024, 17:32
It seems very inconsistent from account to account.

For whatever reason, my stuff is being reviewed in 2-3 days (photo and video) and still is.  Not a boast, im doing nothing special at all but for whatever random reason i dont seem to have the review delays as of yet.

Is it editorial photo content that you are getting the quick reviews on?

Shutterstock dont do editorial.  Illustrative Editorial isnt the same thing.

But no, its bog standard RF photos.  Mainly travel and aerial.  Nothing special at all.