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Author Topic: Code for free PS being requested - again?  (Read 1367 times)

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PZF

« on: May 26, 2023, 02:16 »
0
I have free PS through the contributor scheme until c July 2024, having redeemed the code we were given some time back, but the request to 'redeem' this has again appeared in the banner on my account.
Has this happened to anybody else?
My Adobe account shows that the code is valid until 2024, and if I try to redeem the code again, it says that the code has already been used.
So why the request to insert it again?
Just a glitch?
Anybody know?


« Reply #1 on: May 26, 2023, 02:27 »
0
Yes, last year the banner has stayed there for me for the whole year, even after I redeemed the code. It just won't go away, even when it becomes ueless.

« Reply #2 on: May 26, 2023, 10:17 »
+1
I have free PS through the contributor scheme until c July 2024, having redeemed the code we were given some time back, but the request to 'redeem' this has again appeared in the banner on my account.
Has this happened to anybody else?
My Adobe account shows that the code is valid until 2024, and if I try to redeem the code again, it says that the code has already been used.
So why the request to insert it again?
Just a glitch?
Anybody know?

It's an unfortunate design flaw. As you have noted, after redemption, the banner remains in place in the portal. The only thing you can do is ignore it.

-Mat Hayward

PZF

« Reply #3 on: May 27, 2023, 13:46 »
0
Thanks both! :)


 

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