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Author Topic: Account blocked - another story  (Read 14164 times)

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« Reply #50 on: November 01, 2023, 19:22 »
0

I'm just wondering one thing that I really can't understand:

"given your considerable experience in microstock,didn't you realize that you were uploading content that violated the upload guidelines?"yes,you knew but you did it anyway.


As I wrote I am not aware of any images in my current portfolio which would violate the upload guidelines for AI.

I don't know this,but what I see is that your problem doesn't seem to me to be related solely to AI.

I say this because in the response that you received and that you reported here,it does not seem to me that there is reference to the fact that you have violated the guidelines regarding AI,but that you have violated intellectual property rights.


« Reply #51 on: November 02, 2023, 07:27 »
+4

I'm just wondering one thing that I really can't understand:

"given your considerable experience in microstock,didn't you realize that you were uploading content that violated the upload guidelines?"yes,you knew but you did it anyway.


As I wrote I am not aware of any images in my current portfolio which would violate the upload guidelines for AI.

I don't know this,but what I see is that your problem doesn't seem to me to be related solely to AI.

I say this because in the response that you received and that you reported here,it does not seem to me that there is reference to the fact that you have violated the guidelines regarding AI,but that you have violated intellectual property rights.

I had another look at the message from contrib support and it definitely says AI content:
-----
Your account was blocked after we noticed that you have submitted Generative Ai content that is not within our guidelines.

You have submitted files that refer to famous artists, people, characters from popular culture, and/or other existing subjects such as video games in the image, title or keywords. We take intellectual property rights very seriously and your uploads are a violation of these rights and thus violate the upload guidelines.

Your account will remain blocked until further notice.
----
Edit: Sorry for the confusion: I had omitted the first line in my earlier post because I had already talked about it being triggered by AI related images.
« Last Edit: November 02, 2023, 07:53 by aprott »

« Reply #52 on: November 02, 2023, 11:34 »
0

I'm just wondering one thing that I really can't understand:

"given your considerable experience in microstock,didn't you realize that you were uploading content that violated the upload guidelines?"yes,you knew but you did it anyway.


As I wrote I am not aware of any images in my current portfolio which would violate the upload guidelines for AI.

I don't know this,but what I see is that your problem doesn't seem to me to be related solely to AI.

I say this because in the response that you received and that you reported here,it does not seem to me that there is reference to the fact that you have violated the guidelines regarding AI,but that you have violated intellectual property rights.

I had another look at the message from contrib support and it definitely says AI content:
-----
Your account was blocked after we noticed that you have submitted Generative Ai content that is not within our guidelines.

You have submitted files that refer to famous artists, people, characters from popular culture, and/or other existing subjects such as video games in the image, title or keywords. We take intellectual property rights very seriously and your uploads are a violation of these rights and thus violate the upload guidelines.

Your account will remain blocked until further notice.
----
Edit: Sorry for the confusion: I had omitted the first line in my earlier post because I had already talked about it being triggered by AI related images.

I meant exactly this when I wrote: "your problem doesn't seem to me to be related solely to AI".

the real problem is that you submitted content that infringes intellectual property rights,whether they are AI content or not.

did you reference other artists in the prompt?Have you created AI content that featured famous people or characters?Have you included names of well-known characters,people or artists in the description or keywords?

I don't even want to know,I'm just telling you that you were blocked for one of these reasons.

However,in my opinion,if it was an isolated mistake,you will probably be unblocked.

if there is anything else,I don't know,only you can know.


« Reply #53 on: November 02, 2023, 12:17 »
+3

I meant exactly this when I wrote: "your problem doesn't seem to me to be related solely to AI".

the real problem is that you submitted content that infringes intellectual property rights,whether they are AI content or not.

did you reference other artists in the prompt?Have you created AI content that featured famous people or characters?Have you included names of well-known characters,people or artists in the description or keywords?

I don't even want to know,I'm just telling you that you were blocked for one of these reasons.

However,in my opinion,if it was an isolated mistake,you will probably be unblocked.

if there is anything else,I don't know,only you can know.

As I already stated several times in the thread I do understand what contrib support wrote but I couldnt find any image which might have triggered this. Theres nothing more to say until Adobe reveals the alleged problem - the analysis already takes 51 days.

« Reply #54 on: November 02, 2023, 12:28 »
+2

I'm just wondering one thing that I really can't understand:

"given your considerable experience in microstock,didn't you realize that you were uploading content that violated the upload guidelines?"yes,you knew but you did it anyway.


As I wrote I am not aware of any images in my current portfolio which would violate the upload guidelines for AI.

I don't know this,but what I see is that your problem doesn't seem to me to be related solely to AI.

I say this because in the response that you received and that you reported here,it does not seem to me that there is reference to the fact that you have violated the guidelines regarding AI,but that you have violated intellectual property rights.

I had another look at the message from contrib support and it definitely says AI content:
-----
Your account was blocked after we noticed that you have submitted Generative Ai content that is not within our guidelines.

You have submitted files that refer to famous artists, people, characters from popular culture, and/or other existing subjects such as video games in the image, title or keywords. We take intellectual property rights very seriously and your uploads are a violation of these rights and thus violate the upload guidelines.

Your account will remain blocked until further notice.
----
Edit: Sorry for the confusion: I had omitted the first line in my earlier post because I had already talked about it being triggered by AI related images.

I meant exactly this when I wrote: "your problem doesn't seem to me to be related solely to AI".

the real problem is that you submitted content that infringes intellectual property rights,whether they are AI content or not.

did you reference other artists in the prompt?Have you created AI content that featured famous people or characters?Have you included names of well-known characters,people or artists in the description or keywords?

I don't even want to know,I'm just telling you that you were blocked for one of these reasons.

However,in my opinion,if it was an isolated mistake,you will probably be unblocked.

if there is anything else,I don't know,only you can know.



To resume your statement:

You don't know but maybe, probably, not entirely sure something something but then you don't even want to know and finally you don't know because only the OP can know.

Why did you even bother with this drivel?
« Last Edit: November 02, 2023, 14:45 by thx9000 »

« Reply #55 on: November 02, 2023, 14:54 »
0
@thx9000

If you can't understand,I can try to explain it to you clearly.

try rereading everything,maybe you'll understand! :D

certain things you either understand or you will never understand,unfortunately not everyone can read between the lines.



« Last Edit: November 02, 2023, 15:16 by Injustice for all »

« Reply #56 on: November 02, 2023, 15:01 »
+8
aprott, I really feel a bit sorry about the useless comments here for you.

Therefore my appeal (I hope others will follow, we are somehow a community here in the forum):

Mat, aprott seems to be a loyal, likeable contributor of many years who has expressed his cooperation and at least has not maliciously made some silly mistake.

Can you please ensure that the examination is accelerated ?
« Last Edit: November 02, 2023, 15:33 by RalfLiebhold »

« Reply #57 on: November 02, 2023, 16:59 »
0
aprott, I really feel a bit sorry about the useless comments here for you.

Therefore my appeal (I hope others will follow, we are somehow a community here in the forum):

Mat, aprott seems to be a loyal, likeable contributor of many years who has expressed his cooperation and at least has not maliciously made some silly mistake.

Can you please ensure that the examination is accelerated ?

you forgot to say:"and God bless you!" :D

if this thing would have happened to you with any other agency,it would already be a closed matter,they would have already kicked you out.

luckily it's Adobe,which always act fairly,and so you have some chances.

Adobe,instead of lowering royalties,has always looked for alternative solutions,because for Adobe if we are successful as contributors it means that they are successful,it is a completely different mechanism from the usual old-fashioned agencies.

Unfortunately I have seen that many here still don't understand it,and I always try to give a different point of view,as I did here.

I can assure you one thing,if you deserve to be restored by Adobe it will happen,but if you have exaggerated and it is not right to restore your account,it won't happen.

I won't add anything else out of respect for the OP.
« Last Edit: November 02, 2023, 18:33 by Injustice for all »

« Reply #58 on: November 05, 2023, 11:49 »
+2
aprott, I really feel a bit sorry about the useless comments here for you.

Therefore my appeal (I hope others will follow, we are somehow a community here in the forum):

Mat, aprott seems to be a loyal, likeable contributor of many years who has expressed his cooperation and at least has not maliciously made some silly mistake.

Can you please ensure that the examination is accelerated ?
Thank you for your support, Ralf. I will report here when I am contacted by Adobe.

« Reply #59 on: November 23, 2023, 04:30 »
+5
72 days or nearly 2 1/2 months now and I still don't know if I am currently being punished by blocking my account or if Adobe just doesn't have time to look into the case. No word from Adobe since the initial email answer.

My portfolio used to generate well beyond 1000 USD/month in the summer months mostly from non-AI images and video before the block on Sept 12. The damage is on my side since people who have a subscription will just use another image from another contributor - so Adobe doesn't need to worry except for a reputational damage in the relation to contributors.

« Reply #60 on: November 23, 2023, 04:50 »
+2
Again, I am so very, very sorry.

I don't understand why reliable producers are not treated better.

I am enjoying good sales at Adobe at the moment. Cannot imagine how I would feel if I was suddenly cut off from my income.

« Reply #61 on: November 23, 2023, 05:18 »
+3
Also even if it will be back some of the images will never perform as before, because it is out of the scope and trends for a few months now. Adobe should dedicate a team or department for these account blocking cases, because contributors everyday living can depend on this (if he/she takes it seriously and it's not just a pocket money). I would be happy to even decrease the % we get by 1-2% just to know it won't happen randomly. People put into the production 100s and 1000s of hours and it might happen that it will be lost forever. This is an underrated issue, I really hope someone from Adobe will take care of this situation and figure out some sort of solution.

« Reply #62 on: November 23, 2023, 07:47 »
+2
Also even if it will be back some of the images will never perform as before, because it is out of the scope and trends for a few months now. Adobe should dedicate a team or department for these account blocking cases, because contributors everyday living can depend on this (if he/she takes it seriously and it's not just a pocket money). I would be happy to even decrease the % we get by 1-2% just to know it won't happen randomly. People put into the production 100s and 1000s of hours and it might happen that it will be lost forever. This is an underrated issue, I really hope someone from Adobe will take care of this situation and figure out some sort of solution.
You are so right. That's why I differentiated direct and indirect damages in the past postings. I had several images which where number one in search for certain keywords so the effect of several months of blackout will be devastating.

« Reply #63 on: November 23, 2023, 12:31 »
+3
I will NEVER generate and sell AI images. I still can compete with my "OLD SCHOOL" photographies of real world  :). No interest into all this fake  ;D
Those who want to play with AI are playing a dangerous game, they can win or lose, it's the game. Accepting the rules is being mature...
« Last Edit: November 23, 2023, 13:55 by DiscreetDuck »

« Reply #64 on: January 03, 2024, 16:01 »
+6
My account thankfully was unblocked after nearly 4 months today by Mat after I finally sent him a message. He told me my account was blocked because of referencing artists in metadata and because of not ticking the AI checkbox for AI generated content. He asked me to go through my portfolio within one week to delete AI content not flagged as AI.

I immediately went through all my 4423 images and noticed that all AI generated content was flagged as AI. But I found 37 additional images which were somehow flagged by Adobe (inspection?) as AI but in fact are not generated by AI. I do a lot of 3d rendering and it seems like inspectors or (AI?) machines sometimes mistakenly flag 3d rendered content as AI content. I found one AI image with a reference to "Disney" in the keywords. So that was the only issue I found.

I sent my assessment to Mat and am looking forward to the reply.

« Reply #65 on: January 03, 2024, 16:06 »
0
image with a reference to "Disney" in the keywords.
And where is the violation? Adobe already bans people for tags.

« Reply #66 on: January 03, 2024, 16:14 »
+2
@aprott:
First of all, I'm really glad to hear that your account has been unblocked by Mat - great!

As I have had a blocked account myself (the reason was a reference to "Giger") I know what it's like... I then went through my account and deleted everything that could even remotely be a reference problem from my portfolio, e.g. cars without logos (because of the shape), clown dolls (possibly alluding to a movie), etc.

I hope your account will recover quite quickly from the block - it started slowly for me and after 10-12 weeks I was back to about the download level per week from before.

All fingers are crossed :-)
« Last Edit: January 04, 2024, 08:42 by JustAnImage »

« Reply #67 on: January 03, 2024, 17:14 »
+7
My account thankfully was unblocked after nearly 4 months today by Mat after I finally sent him a message. He told me my account was blocked because of referencing artists in metadata and because of not ticking the AI checkbox for AI generated content. He asked me to go through my portfolio within one week to delete AI content not flagged as AI.

I immediately went through all my 4423 images and noticed that all AI generated content was flagged as AI. But I found 37 additional images which were somehow flagged by Adobe (inspection?) as AI but in fact are not generated by AI. I do a lot of 3d rendering and it seems like inspectors or (AI?) machines sometimes mistakenly flag 3d rendered content as AI content. I found one AI image with a reference to "Disney" in the keywords. So that was the only issue I found.

I sent my assessment to Mat and am looking forward to the reply.

OK, I got a reply. The information I got was not correct: The images with problems concerning references to artists were already removed, there were two similars. The problem with not flagging as AI was instead a problem of mixing up file types photo and illustration because in the past AI content had to be uploaded as illustration (now it can be uploaded as photo if photorealistic). That's one of my common mistakes because default is photo and I sometimes forget to change to illustration when uploading.
The falsely labelled AI images will be relabelled as non-AI.

It seems to me that an immediate ban is rather harsh - a warning with concrete feedback would have been nice.

« Reply #68 on: January 03, 2024, 18:55 »
+6
I have been thinking of you a lot, so glad you got your port back.

But what you are reporting is a really depressing procedure. Giving you the real information directly would have been so much easier.

We all make mistakes, we are human.

This kind of extreme process that cuts you off from your vital income for months is simply not right.

Thank you Mat for looking into it.


 

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