Quote from: aprott on September 22, 2023, 15:42

Quote from: Jo Ann Snover on September 22, 2023, 14:19

So the email restates the general prohibition, but does not specify which of your images violates this rule?

And they can't just rescind the approval of the images in question - assuming there are any?
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Exactly. I think the email is just an intermediate information triggered by my urgent second email. I think (or better hope) that the process is still in the making - a positive interpretation of the phrase �Your account will remain blocked until further notice.�

Amazing. I've experienced EXACTLY the same sequence of events. On my second email marked "Urgent" I've got exactly the same response, signed by Diego Gomez. That was the only piece of communication I got throughout the whole time my account was blocked. The account was unblocked three weeks later without any "further notice". I am still waiting for the explanation...

Mine was also signed by Diego Gomez 
Did they remove any images when unblocking your account?

I think Adobe should immediately cease all AI intake

They have just launched Firefly for commercial use, so there is absolutely no way to do this.
What they have to do is to work on rules and reviewers, instead to involve contributors in consequence of their choice

I am wondering about it too. From the first glance I was unable to find any images missing.

So you don�t even know which images where in question?

Quote from: aprott on September 23, 2023, 13:29

Quote from: Konstantin Sutyagin on September 23, 2023, 12:54

I am wondering about it too. From the first glance I was unable to find any images missing.

So you don�t even know which images where in question?

No 

This is ridiculous, what's the purpose of the whole procedure if they didn't even make a point what was wrong or even if you were in the wrong at all. Just a random slap on the wrist and it will probably cost you thousands. For giggles...

I am so sorry. It is terrible that they treat their CUSTOMERS like this. We are not just producers and suppliers, we are customers.

Thank you for letting us know - and it�s outrageous you�ve been treated this way.

Adobe Stock has lost the plot on so many issues. Shameful.

Today it will be four weeks - the damage is adding up... I had bestsellers appearing as number one in certain searches, this will all be over once my port gets activated again because they will be displaced by other images which sold in the last four weeks.

A similar story... now I'll post my own.

I am so sorry. It is terrible that they treat their CUSTOMERS like this. We are not just producers and suppliers, we are customers.

�D�nde est� Diego? This is terrible and they are slow.

Five weeks now without a verdict. I think I will switch from weekly to monthly reports here. Have sent another email to Diego/contributor support.
<sarcasm>Perhaps it takes longer to check a portfolio where you find nothing wrong</sarcasm>

Here's a 👍 to both of those.

OK, perhaps biweekly is the right pace to keep this thread up - toady it is 7 weeks (!) since my portfolio was deactivated by Adobe because of alleged problems with "in the style of" in my small AI related part of my portfolio (around 5% of all assets).

I still don't know which image/s might have caused a red flag since I had proactively deleted images which might have caused problems with the amended rules of AI submissions.

The direct damage has passed the 2.000 USD mark for sure. Not to speak of indirect damages by a portfolio ranked down in the search algorithms when/if it gets activated ever again. And not to speak of the seasons related images waiting on my harddrive which now surely will not make it in time.

No reaction from Adobe contrib support whatsoever on my proposal to just delete the AI related part of my portfolio, which I made two times.

PS: I saw examples of people reporting images in Adobe Stocks Discord channel as not ok which can be generated with the term "in the style of pop art". This does not relate to any specific artist - nevertheless the results can be close to Warhol oder Lichtenstein or whomever did pop art. So what now?? Are art styles also fordbidden?

I don't wish this on anyone,you lose sleep over something like that,I know it.

However,I read that Adobe previously gave you an answer as to why your account was blocked:

"You have submitted files that refer to famous artists,people,characters from popular culture,and/or other existing subjects such as video games in the image,title or keywords.We take intellectual property rights very seriously and your uploads are a violation of these rights and thus violate the upload guidelines"

I'm just wondering one thing that I really can't understand:

"given your considerable experience in microstock,didn't you realize that you were uploading content that violated the upload guidelines?"yes,you knew but you did it anyway.

As far as I know, accounts that in any way break Adobe's rules are suspended for a short period of a couple of weeks,and then are reactivated,if the problem is nothing serious,as far as I know.

from what I understand here we are not just talking about problems related to AI,it's not that you forgot to check the box for AI content,here we are talking about that you uploaded content that clearly referenced famous characters,people,artists.

now I don't know if you're right or if you're wrong,it's not up to me to judge,also because I'm not aware of the full version of the facts,as are you and Adobe,I don't know for example whether these contents had already been sold or not,I already think this makes a difference,and I certainly don't know anything else,regarding this sad matter.

in any case you have violated the upload guidelines,and did it intentionally,because you are a highly experienced contributor,and tried to delete the contents because you knew it.

I hope your portfolio will be restored as soon as possible,because we are all human and we all make mistakes,if this was your first and only mistake I think there is hope,Adobe usually takes this into consideration too.