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Agency Based Discussion => Adobe Stock => Topic started by: hofhoek on January 25, 2017, 10:52

Title: Adobe account but sales at Fotolia?
Post by: hofhoek on January 25, 2017, 10:52
I have a few hundred images on Adobe ( starting to upload more and more) I just received a Fotolia message that I have an image there and I have to give my tax info. I don't submit to Fotolia but to Adobe! If I follow the link I get to a Fotolia page where I can't get in because I don't have an account at Fotolia. Someone knows what's happening here and what to do?
Thanks!
Title: Re: Adobe account but sales at Fotolia?
Post by: Jo Ann Snover on January 25, 2017, 11:38
All images submitted to Adobe Stock are mirrored and sold at Fotolia as well. I have a Fotolia account as well as Adobe Stock (now the two are linked) because I was a contributor a long time ago, so I can't be sure things will work the same for you, but you can submit tax forms via the Adobe Contributor Account Interface

https://contributor.stock.adobe.com/account#tax-info

Did you try that (versus the link in the e-mail)? If you submit the tax form there it will cover sales via both outlets
Title: Re: Adobe account but sales at Fotolia?
Post by: hofhoek on January 26, 2017, 05:39
Thanks Jo Ann! I tried this link and it did bring me to my finance page at Adobe where it said that my tax form was validated... I guess Fotolia doesn't really works with Adobe on this one or maybe it was a fake sale. I am happy with the diverse sales at Adobe but I didn't want to go back to Fotolia (I used to be with Fotolia but when they started to sell images for 10 cents, years ago, I left there).Strange. Now I'll see if this happens again.
Title: Re: Adobe account but sales at Fotolia?
Post by: ppdd on January 26, 2017, 10:06
Fotolia is Adobe Stock - Adobe bought Fotolia. They operate sort of independently at the moment, but you're dealing with Adobe either way. They do seem to have some of their links and borders scrambled - I think they assume that all contributors started at Fotolia to get to Adobe Stock.
Title: Re: Adobe account but sales at Fotolia?
Post by: hofhoek on January 27, 2017, 10:10
Yes, that might be the case. I sent an email to Fotolia hoping they would clear everything up. Waiting for their response..