Author Topic: Adobe Creative Cloud bonus codes are now live in the Contributor Portal (Read 10558 times)

MotionDesign · « **Reply #1 on:** February 04, 2021, 13:51 »

Hi Matt!
Thanks a lot to you (and Adobe of course)

Now i have a little problem

I redemeed the code for the CC all apps, but i also have a plan for After Effects (annual, billed monthly).
Can i cancel (without penalties) the After Effects plan?
Thanks

Snowblood · « **Reply #3 on:** February 04, 2021, 14:50 »

Great, thanks a lot !

MotionDesign · « **Reply #4 on:** February 04, 2021, 14:50 »

Ok, thanks Matt!
Tomorrow i'll contact the customer service

stocky · « **Reply #5 on:** February 04, 2021, 14:51 »

Hi Matt,
Thanks very much!
When I clicked on link there was the code but no option for which app I want to select. I'm assuming the app I'm using now will automatically be applied against the code. Or do I still have to select somewhere?
Thanks

MatHayward · « **Reply #7 on:** February 04, 2021, 14:55 »

Sean Locke Photography · « **Reply #10 on:** February 04, 2021, 15:19 »

I'm slightly confused. It sounds like the blue banner will go away at some point? My CC all apps renews on 2/11. I want to wait until 2/10 to cancel that and use the code so I don't miss out on more than a day of paid use. Will the blue bar still be there or do I need to follow the other instructions to redeem?

Sean Locke Photography · « **Reply #12 on:** February 04, 2021, 16:07 »

Ok, cool. I couldn't tell if that was still the deal. Thx!

DaveNelson · « **Reply #13 on:** February 04, 2021, 16:10 »

Many thanks to Matt and Adobe! Very much appreciated!

MotionDesign · « **Reply #14 on:** February 04, 2021, 16:13 »

Quote from: MatHayward on February 04, 2021, 14:53

Quote from: MotionDesign on February 04, 2021, 14:50
Ok, thanks Matt!
Tomorrow i'll contact the customer service

OK good luck. I asked around and it sounds like you may incur a penalty for early cancelation of your single app subscription. There is an FAQ at the bottom of the page I shared. This is a relevant statement for others with similar questions.

If your paid plan is different from the selected Creative Cloud bonus, it may make sense to delay the redemption until the paid plan is up for renewal, because otherwise both plans run in parallel and you may not get the benefit from the complimentary plan.

Mat

Thanks again Mat,
yes i have read about the penalty, but it’s not so bad compared to a full CC free for one year 😀

micahbree · « **Reply #15 on:** February 04, 2021, 16:47 »

Hey Mat,

When I went to redeem the code I had a glitch with my internet connection. I had to shut down and reboot. When I logged back on to redeem the code it said the code has already been redeemed however, I never selected which plan I wanted. Who should I contact to help me with this?

micahbree · « **Reply #17 on:** February 04, 2021, 17:13 »

Yes. I read that. What I am saying is I never got to the point where I selected any of the plans. I had to shut down the computer before I got a chance to select anything. You first have to choose redeem the code which I did. I then saw the plans I could choose from but never click on any of them and had to refresh my computer.

No worries. I'm working with customer service now. It looks like they are going to help me...thanks.

alijaber · « **Reply #18 on:** February 04, 2021, 18:05 »

Thanks Mat and Adobe!

I'm subscribed to all apps and I get the single app bonus from Adobe which I will never be going to use, if anyone is interested in buying the single app at an affordable price please PM me (this is legal Mat, right?).
Anyone with a single app (e.g. Photoshop) and would like to get another app (e.g. Premiere Pro) may find that offer to be useful.

Edit: Hmmm, I don't know if the link provided by Adobe will work for any account or only with my account, so I will hold that offer until I get more info.

kirstenharris · « **Reply #19 on:** February 04, 2021, 18:48 »

Alijaber, read the FAQ: Selling or gifting the code is not permitted.

Zero Talent · « **Reply #20 on:** February 04, 2021, 18:50 »

Quote from: MatHayward on February 04, 2021, 15:16

By no, if you qualified, you should have received an email confirming if you've received a code for All Apps or Single App subscriptions. Check your inbox for confirmation and don't click the banner until you are ready to redeem!

Please review the information, including the FAQ before taking any action.

https://helpx.adobe.com/stock/contributor/help/how-to-redeem-creative-cloud-bonus-code.html

-Mat

Hi Mat,

I receive a notification email with all the instructions, but it doesn't contain the 24 alpha-numeric code.
When I click on the blue banner after I log in to the portal, the new page is asking for the code I don't have.

Will it be provided through a second email?

Edit: there is something that looks like a 24 alpha-numeric code in the URL, I tried to copy it, but the redeem button is still grayed out

Edit 2: I tried with Microsoft Edge and the code embedded in the URL worked after I was asked to log in and approve the login on my phone.
Maybe it works on Chrome as well, but probably, one needs to logout and login again.

alijaber · « **Reply #21 on:** February 04, 2021, 19:18 »

Quote from: kirstenharris on February 04, 2021, 18:48

Alijaber, read the FAQ: Selling or gifting the code is not permitted.

Aha, thanks for clarification

Artist · « **Reply #22 on:** February 04, 2021, 22:07 »

is there any expiry of these codes or we can redeem it anytime in a year?

kirstenharris · « **Reply #23 on:** February 04, 2021, 22:23 »

Artist, codes are valid for 12 months. You can redeem it until Feb 1, 2022.

microvideo · « **Reply #24 on:** February 04, 2021, 23:19 »

Quote from: kirstenharris on February 04, 2021, 18:48

Alijaber, read the FAQ: Selling or gifting the code is not permitted.

My Adobe Stock account is different from the one I use for Adobe Cloud because I had a different email on fotolia and when Adobe bought it they just created a new account with that email. Would there be any problem if a log with my Adobe Cloud account to redeem the code instead of the one from Adobe Stock. It's the same name and address on both.

Ukko · « **Reply #26 on:** February 05, 2021, 04:15 »

Thank you Adobe, thank you Mat for the bonus code! Worked like a charm for me. I really appreciate this annual gift.

Quote from: MatHayward on February 04, 2021, 13:36

I have more good news to share! The program will continue through 2021 with the qualification requirements remaining the same as they were in 2020.

Yay, this is great news for all of us contributors!

silksatsunrise · « **Reply #27 on:** February 05, 2021, 09:10 »

Thank You matt and Adobe! Got mine this morning and worked great

wds · « **Reply #28 on:** February 05, 2021, 09:50 »

How long does it take for the Adobe page to update with new info after you choose the bonus plan?
I selected my bonus plan, but when I go on the Adobe page it has not yet updated?

Never mind...it updated!!

Thanks Adobe!!

Jens G · « **Reply #29 on:** February 05, 2021, 09:55 »

Wonderful

Next payment February 10th 2022

Justanotherphotographer · « **Reply #30 on:** February 05, 2021, 10:32 »

Great. My next payment is now showing for a year's time. Thanks AS!

stocky · « **Reply #31 on:** February 05, 2021, 16:46 »

Quote from: MatHayward on February 04, 2021, 15:16

By no, if you qualified, you should have received an email confirming if you've received a code for All Apps or Single App subscriptions. Check your inbox for confirmation and don't click the banner until you are ready to redeem!

Please review the information, including the FAQ before taking any action.

https://helpx.adobe.com/stock/contributor/help/how-to-redeem-creative-cloud-bonus-code.html

-Mat

Ah ok, that explains it then. Thanks Mat

BigBubba · « **Reply #32 on:** February 06, 2021, 03:18 »

Thanks for this and for the last two years of all the apps, this is really kind and generous.

Sent from my iPhone using Tapatalk

klod · « **Reply #33 on:** February 06, 2021, 09:46 »

I qualified for the last two years but not this one. Sales on my Adobe portfolio almost stopped in recent months. Sales on Adobe would not even cover more than a few months of a subscription I cancelled my account. Strangely, my much smaller portfolio on Shutterstock with 10 cents a piece sales generate more income. Back to the GIMP for me.

Reimar · « **Reply #34 on:** February 06, 2021, 11:08 »

I have a few questions.

I had 1219 downloads last year and I got an e-mail saying I got more than 150 downloads and can pick one app. Is that right? I would only be interested in CC photoshop anyway.

I now have CC 2015 and am hesitating about going to the cloud for photoshop. Can I still have the NIK add-ons? Can I keep my permanent CC 2015 on my computer while trying out the cloud version?

Any help and advice appreciated.

jamesbenet · « **Reply #36 on:** February 06, 2021, 15:37 »

Thanks for the generosity but as I need at least After Effects, ME and Protoshop, the single app coupon I got will go unused. Maybe a better way to go at this is for us CC full paid subscribers could get a lower price for the suite like a set %. I bet many are in the same boat on this issue.

pixelbrat · « **Reply #37 on:** February 06, 2021, 18:47 »

I'm kind of confused. I had more than enough downloads in 2020 to qualify for the single app bonus but I have no blue banner or anything like that. Am I missing something?

*** Update *** Editing to say that I think I figured it out. I found the following on one of their FAQ pages: An active contributor is an Adobe Stock contributor with at least two (2) submitted and approved qualifying assets in 2020.

I haven't submitted any new work in years so I guess that's it.

Pacesetter · « **Reply #38 on:** February 06, 2021, 22:29 »

Quote from: MatHayward on February 04, 2021, 13:36

I am pleased to inform you that Adobe Stock contributors who qualified for the Creative Cloud bonus in 2020 can now redeem the bonus by clicking the link found in the blue banner at the top of the Adobe Stock Contributor Portal! You can view details about how to redeem your code here: https://helpx.adobe.com/stock/contributor/help/how-to-redeem-creative-cloud-bonus-code.html

IMPORTANT! If you qualified for a single app, once you click your selection, the selection is permanent and cannot be changed so choose wisely! Don't click the banner until you are ready to see the entire process through. Read the page I linked above first to get an idea of what the means.

I have more good news to share! The program will continue through 2021 with the qualification requirements remaining the same as they were in 2020.

Stay creative!

Mat Hayward

Thank you Mat and Adobe Stock, much appreciate your generous offer, it feels like a gift for me post-Christmas.

ravens · « **Reply #39 on:** February 09, 2021, 06:51 »

Thank you Adobe and Mat! This is a generous and extremely useful offer.

Anegada · « **Reply #40 on:** February 11, 2021, 04:52 »

Hi,

I have a bit of a tricky problem, maybe someone knows some advice? I have 2 subsciptions, one is the Creative cloud which I pay for and then the Photo Edition which I got via the bonus promotion from Adobe. Normally that one would be useless to me now - but I would like to use it to activate Photoshop on a third computer. So that I can use the programme there in English, which I need often for certain actions (my other apps are in German) And I want to save myself the constant logging in and out and from switching Photoshop from german to english. That's all legal, since I have 2 versions that I could install on a total of 4 computers, as far as I understand. But unfortunately it doesn't work, I still have to log out on one computer when I want to log in on the third. Which is also annoying because it doesn't just give me an info, it closes all Adobe programmes on computer number 2. Even Acrobat Reader, on which I may have had 7 windows open, which are not reopened the next time I restart.

Now, when I go into my Adobe account, I see my two subscriptions there: CC and Photo App. If I go to "Manage Subscription", I can deactivate there, but that then happens automatically on both subscriptions, not just the one. Which is not helpful, of course.

You might think that it's not a big problem to log in and out quickly. But I have a lot of brushes and patterns installed in my Photoshop version that I use all the time. As a result, it takes a relatively long time to start up and shut down the programme. Which is okay for me, but if it happens at an inopportune moment, it's annoying. The version on the 3rd computer would simply be a very basic one that can be booted up in 2 minutes.

So, is there any way to make sure in which of the two subscriptions one signs in or out? Or to prevent deactivating both at the same time?

Any help and advice appreciated!

Anegada · « **Reply #42 on:** February 11, 2021, 12:14 »

Thank you Mat, I was thinking about something like that but was not sure. Will give it a try!

dbvirago · « **Reply #43 on:** February 28, 2021, 19:56 »

Mat, I have a similar problem except my award code was for All Apps and my paid sub is the Photography Plan. Now I have a free All apps plan through next February and I'm still being charged for the Photography plan. I am able to go online and cancel the Photography plan, but got all the warnings about things getting crippled and my Adobe Portfolio getting deleted.

Is it safe to cancel the photo plan? My Adobe Creative Cloud Desktop app seems to know I have the All Apps plan, so that should be okay, but I don't Wany my online Portfolio to disappear.

I clicked on support but just got the bot and it didn't understand what I was trying to do.

Is there an email for support?

Thanks

dbvirago · « **Reply #45 on:** February 28, 2021, 20:31 »

Thanks, Mat. I'm going to pull the trigger. Worst case, I have to rework the portfolio which needs a refresh anyway.

Uncle Pete · « **Reply #46 on:** March 01, 2021, 08:58 »

Quote from: jamesbenet on February 06, 2021, 15:37

Thanks for the generosity but as I need at least After Effects, ME and Protoshop, the single app coupon I got will go unused. Maybe a better way to go at this is for us CC full paid subscribers could get a lower price for the suite like a set %. I bet many are in the same boat on this issue.

Interesting point that maybe Mat could make a note and ask about if they review the free CC plan. For people who already subscribe to the full plan, maybe a simple discount for that, applied to their account.

I enjoy the photo plan which is enough for me and I was waiting until March so there will be no expiration when I'm waiting for the code next year. Then in the future, assuming they keep this going, I'll renew in March with the new code, each year.

Thanks Adobe!

dbvirago · « **Reply #47 on:** March 01, 2021, 10:04 »

Quote from: MatHayward on February 28, 2021, 20:14

Quote from: dbvirago on February 28, 2021, 19:56
Mat, I have a similar problem except my award code was for All Apps and my paid sub is the Photography Plan. Now I have a free All apps plan through next February and I'm still being charged for the Photography plan. I am able to go online and cancel the Photography plan, but got all the warnings about things getting crippled and my Adobe Portfolio getting deleted.

Is it safe to cancel the photo plan? My Adobe Creative Cloud Desktop app seems to know I have the All Apps plan, so that should be okay, but I don't Wany my online Portfolio to disappear.

I clicked on support but just got the bot and it didn't understand what I was trying to do.

Is there an email for support?

Thanks

If both subscriptions are in the same Adobe ID, I don't see the risk. That said, I'm not an expert with Creative Cloud subscriptions so you should probably contact customer service through adobe.com to double-check if you are concerned.

-Mat

I did get back on chat and asked for an agent. An excellent guy named Tarif was able to sort it out quickly. Thanks again.

Noedelhap · « **Reply #49 on:** March 01, 2021, 11:32 »

Although I appreciate Adobes generosity, and we're in no position to complain, I must say the requirement for the All Apps plan was a lot steeper than last two years. Combine that with the COVID pandemic, which led to a reduction in sales, I was unable to get the All Apps plan this year. The Photography plan is nice for some, but useless for me.

I would have preferred a requirement that's more within our control (after all, we can control how much we submit, but not how much we sell). Oh well.

oscarcwilliams · « **Reply #50 on:** March 05, 2021, 04:33 »

Matt (Hi Oscar Williams here) Can you repost the link you and wife went on vacation and you took some amazing stock photos? Thanks, Oscar Williams

Quasarphoto · « **Reply #51 on:** June 17, 2021, 15:07 »

Seems like mine got lost somehow, still waiting for it in June 2021.

Ukko · « **Reply #52 on:** June 17, 2021, 16:10 »

I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?

Quasarphoto · « **Reply #53 on:** June 17, 2021, 16:59 »

Quote from: Ukko on June 17, 2021, 16:10

I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?

Well at least you got your code, no banner, no code, no clear CSR answer, just tossing me around. But I had that before with Adobe, it took over a year and several CSR's until I managed to recover my serial number for photoshop due to a blue screen death and email address change.

Quasarphoto · « **Reply #56 on:** June 18, 2021, 09:43 »

Quote from: MatHayward on June 17, 2021, 18:51

Quote from: Ukko on June 17, 2021, 16:10
I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?

The answer to your question is yes. Some day, it will go away. If you send a follow up question asking me when, I will not be able to answer that one. Thanks for your patience!

-Mat

Mat, based on the qualifying requirements, seems like I did. I have contacted both Creative Cloud and contributor support, as they were sending me between themselves for answers. Nobody took the energy to look into this, although I sent both my contibutor number. It would have been helpful that somebody looks into it and say yay or nay. Maybe after all I didn't, who knows, but the threshold seems to be met.

Quasarphoto · « **Reply #57 on:** June 18, 2021, 09:50 »

Quote from: MatHayward on June 17, 2021, 18:51

Quote from: Ukko on June 17, 2021, 16:10
I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?

The answer to your question is yes. Some day, it will go away. If you send a follow up question asking me when, I will not be able to answer that one. Thanks for your patience!

-Mat

But, doesn't matter...I give up

Ukko · « **Reply #58 on:** June 18, 2021, 10:56 »

Quote from: Quasarphoto on June 18, 2021, 09:50

Quote from: MatHayward on June 17, 2021, 18:51
Quote from: Ukko on June 17, 2021, 16:10
I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?

The answer to your question is yes. Some day, it will go away. If you send a follow up question asking me when, I will not be able to answer that one. Thanks for your patience!

-Mat
But, doesn't matter...I give up

No, no, no... You don't give up now. You'll contact Adobe's contributor support again as many times as it takes to sort it out.

Quasarphoto · « **Reply #60 on:** June 20, 2021, 20:30 »

Quote from: MatHayward on June 19, 2021, 15:24

Quote from: Quasarphoto on June 18, 2021, 09:43
Quote from: MatHayward on June 17, 2021, 18:51
Quote from: Ukko on June 17, 2021, 16:10
I redeemed my code over four months ago and I still have that blue banner on my contributor portal. It's not a problem, but will it ever go away?

The answer to your question is yes. Some day, it will go away. If you send a follow up question asking me when, I will not be able to answer that one. Thanks for your patience!

-Mat
Mat, based on the qualifying requirements, seems like I did. I have contacted both Creative Cloud and contributor support, as they were sending me between themselves for answers. Nobody took the energy to look into this, although I sent both my contibutor number. It would have been helpful that somebody looks into it and say yay or nay. Maybe after all I didn't, who knows, but the threshold seems to be met.

You can check this to confirm yourself in the contributor portal. Go to the insights tab, click "my statistics" and select "downloads" from the dropdown menu. Set the date range Jan 1, 2020 to December 31, 2020. How many total downloads did you have in 2020?

-Mat

560

DrC · « **Reply #62 on:** June 28, 2021, 19:55 »

Mat Hayward,
Back in 2018 I have received a code for a 12 month free use of Adobe® Creative Cloud™ Photography™ plan. The mail said I could redeem it until July 2021.
Because I didn't really need a recent Photoshop version, I kept the mail and stuck with an older version, stretching its use to the limit.
Today, because it's not July 2021 yet, I decided to finally redeem the code. I clicked the link in the email, and in the proper webpage I pasted the code, only to receive the information that it was expired!
Is there any way I can get a new code?!

DrC · « **Reply #64 on:** June 29, 2021, 11:15 »

Quote from: MatHayward on June 29, 2021, 08:47

...

Open a ticket using the Contact Us link found in the Adobe Stock contributor portal.

Kind regards,

Mat Hayward

Thank you.
Just did that.

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Author Topic: Adobe Creative Cloud bonus codes are now live in the Contributor Portal (Read 10558 times)

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