Agency Based Discussion > Adobe Stock

Adobe has blocked my account

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milo22:
On 12.03.24 Adobe has blocked my account with a portfolio of over 50,000 images and over $2000 on it because of "terms violation".
I don’t work with AI Generators, I have no idea why the account was deactivated and what I can do to reactivate it.
 After using the contract form, I still haven't received a response (over a month). On Discord they just tell me to keep waiting.

I find it very unpleasant to keep someone in the dark for so long and to be at the mercy of it all

blvdone:

--- Quote from: milo22 on April 23, 2024, 07:55 ---On 12.03.24 Adobe has blocked my account with a portfolio of over 50,000 images and over $2000 on it because of "terms violation".
I don’t work with AI Generators, I have no idea why the account was deactivated and what I can do to reactivate it.
 After using the contract form, I still haven't received a response (over a month). On Discord they just tell me to keep waiting.

I find it very unpleasant to keep someone in the dark for so long and to be at the mercy of it all

--- End quote ---


This is ridiculous.  Adobe needs to do better.

DiscreetDuck:
This seems extremely shocking.   :o
Really, I doubt Adobe would do this sort of thing lightly.
Your portfolio had 200k images in 2021, 50k in 2024?

RalfLiebhold:
The best way is to contact Adobe via the MatHayward PM in the forum.

cobalt:
That is horrible.

Please contact Mat.

Adobe should have a much more professional system, especially for reliable and proven producers.

To have us at the mercy of an invisible department you cannot talk to is crazy.

It is terrifying to be cut of abruptly from your income.

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