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Author Topic: Adobe Stock Creative Cloud Bonus Program  (Read 7984 times)

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« on: August 08, 2019, 09:57 »
+22
I've got good news to share with you. The Adobe Creative Cloud subscription bonus program is back!

You can read all the details here:
https://helpx.adobe.com/stock/contributor/help/creative-cloud-bonus-FAQ.html

If you have 300 or more files approved that have been submitted in 2019 with at least a 50% approval ratio you will receive via email in the next 6 weeks a code for a complimentary year of Adobe Creative Cloud Photography plan (20GB).

If you have 300 or more video files approved in 2019 with at least a 50% approval ratio you will receive a code for a complimentary year of the Adobe Creative Cloud All Apps plan.

We are appreciative all of the amazing contributors at Adobe Stock. This bonus is our way of saying thank you for your effort. We look forward to seeing the work you create with Adobe software at Adobe Stock!

-Mat Hayward


« Reply #1 on: August 08, 2019, 10:00 »
0
I've got good news to share with you. The Adobe Creative Cloud subscription bonus program is back!

You can read all the details here: https://helpx.adobe.com/stock/contributor/help/creative-cloud-bonus-FAQ.html

If you have 300 or more files approved that have been submitted in 2019 with at least a 50% approval ratio you will receive via email in the next 6 weeks a code for a complimentary year of Adobe Creative Cloud Photography plan (20GB).

If you have 300 or more video files approved in 2019 with at least a 50% approval ratio you will receive a code for a complimentary year of the Adobe Creative Cloud All Apps plan.

We are appreciative all of the amazing contributors at Adobe Stock. This bonus is our way of saying thank you for your effort. We look forward to seeing the work you create with Adobe software at Adobe Stock!

-Mat Hayward

This is great news, Mat. I've enjoyed my complimentary subscription this year and believe I will qualify again.

« Reply #2 on: August 08, 2019, 10:12 »
+3
Dang, I don't have that many video uploads to qualify for the whole package :(

« Reply #3 on: August 08, 2019, 10:20 »
+4
Dang, I don't have that many video uploads to qualify for the whole package :(

Then you had better get busy producing new content Sean. There is still plenty of time!  :)

-Mat

« Reply #4 on: August 08, 2019, 10:20 »
0
Great news, (for once!), and I should qualify for the Photography plan again.

However, I recently upgraded to the full CC package, so will I be offered a discount to the value of the photo plan?

Thank you!

Kat

« Reply #5 on: August 08, 2019, 10:22 »
+1
I've got good news to share with you. The Adobe Creative Cloud subscription bonus program is back!

You can read all the details here: https://helpx.adobe.com/stock/contributor/help/creative-cloud-bonus-FAQ.html

If you have 300 or more files approved that have been submitted in 2019 with at least a 50% approval ratio you will receive via email in the next 6 weeks a code for a complimentary year of Adobe Creative Cloud Photography plan (20GB).

If you have 300 or more video files approved in 2019 with at least a 50% approval ratio you will receive a code for a complimentary year of the Adobe Creative Cloud All Apps plan.

We are appreciative all of the amazing contributors at Adobe Stock. This bonus is our way of saying thank you for your effort. We look forward to seeing the work you create with Adobe software at Adobe Stock!

-Mat Hayward

Thanks Mat this is great news... is it like last year if you qualify for the video and the phots you get both or is it one or the other this time? Very nice perk... helps keeping expenses down which is always good 👍🏻

« Reply #6 on: August 08, 2019, 10:40 »
0
That's awesome!!!!

« Reply #7 on: August 08, 2019, 10:41 »
0
great and very welcome news from adobe

is there limited number of contributors for 300 clips or everyone who put 300 video clips applies?




« Reply #8 on: August 08, 2019, 10:49 »
+1
Thank you Adobe <3 and people like Mat!

« Reply #9 on: August 08, 2019, 10:53 »
+1
Thank you so much. That is much appreciated. :)

« Reply #10 on: August 08, 2019, 10:59 »
0
Great news, (for once!), and I should qualify for the Photography plan again.

However, I recently upgraded to the full CC package, so will I be offered a discount to the value of the photo plan?

Thank you!

Kat

Hi Kat,

No, there isn't a discount option based on the CCP bonus. You could gift it to a friend or family member. If you did, I'm sure you would be regarded as a personal hero to whomever you gifted it which is a priceless opportunity right? :) 

-Mat

« Reply #11 on: August 08, 2019, 11:02 »
+1
I've got good news to share with you. The Adobe Creative Cloud subscription bonus program is back!

You can read all the details here: https://helpx.adobe.com/stock/contributor/help/creative-cloud-bonus-FAQ.html

If you have 300 or more files approved that have been submitted in 2019 with at least a 50% approval ratio you will receive via email in the next 6 weeks a code for a complimentary year of Adobe Creative Cloud Photography plan (20GB).

If you have 300 or more video files approved in 2019 with at least a 50% approval ratio you will receive a code for a complimentary year of the Adobe Creative Cloud All Apps plan.

We are appreciative all of the amazing contributors at Adobe Stock. This bonus is our way of saying thank you for your effort. We look forward to seeing the work you create with Adobe software at Adobe Stock!

-Mat Hayward

Thanks Mat this is great news... is it like last year if you qualify for the video and the phots you get both or is it one or the other this time? Very nice perk... helps keeping expenses down which is always good 👍🏻

This is covered in the FAQ I linked in my original post. Here is a hypothetical scenario to answer your question. Let's say you have 300 approved 2019 images right now. You qualify for CCP bonus and will receive the code in the first wave of code emails. Then in 2 months you have your 300th video approved, you would receive a code for the full CC after.

If right now you have 300 videos from 2019 and 300 images you would only receive the CC code since it has all the programs offered in CCP already included. Does that make sense?

-Mat

« Reply #12 on: August 08, 2019, 11:17 »
0
Very nice. I was hoping this would come back.

I got the free Photo plan last year. Just checked, and I am well past the 300 photos this year, but do not know how to determine my acceptance rate (which must also be over 50%)??

I have 214 videos so far.  I might be able to push that to 300 too. :)

« Reply #13 on: August 08, 2019, 11:31 »
0
I've got good news to share with you. The Adobe Creative Cloud subscription bonus program is back!

You can read all the details here: https://helpx.adobe.com/stock/contributor/help/creative-cloud-bonus-FAQ.html

If you have 300 or more files approved that have been submitted in 2019 with at least a 50% approval ratio you will receive via email in the next 6 weeks a code for a complimentary year of Adobe Creative Cloud Photography plan (20GB).

If you have 300 or more video files approved in 2019 with at least a 50% approval ratio you will receive a code for a complimentary year of the Adobe Creative Cloud All Apps plan.

We are appreciative all of the amazing contributors at Adobe Stock. This bonus is our way of saying thank you for your effort. We look forward to seeing the work you create with Adobe software at Adobe Stock!

-Mat Hayward

Thanks Mat this is great news... is it like last year if you qualify for the video and the phots you get both or is it one or the other this time? Very nice perk... helps keeping expenses down which is always good 👍🏻

This is covered in the FAQ I linked in my original post. Here is a hypothetical scenario to answer your question. Let's say you have 300 approved 2019 images right now. You qualify for CCP bonus and will receive the code in the first wave of code emails. Then in 2 months you have your 300th video approved, you would receive a code for the full CC after.

If right now you have 300 videos from 2019 and 300 images you would only receive the CC code since it has all the programs offered in CCP already included. Does that make sense?

-Mat

Perfectly. I'd meet criteria for both so in that case would get the CC (full package). I see you have 12 months to use the code so when my existing ones run out Oct/Nov I can just redeem it then... if I've understood the terms correctly.

« Reply #14 on: August 08, 2019, 11:45 »
0
Dang, I don't have that many video uploads to qualify for the whole package :(

Then you had better get busy producing new content Sean. There is still plenty of time!  :)

-Mat

Ah, it goes through the end of the year?  The way it read, I wasn't sure.

Microstock Man

  • microstockman.com

« Reply #15 on: August 08, 2019, 12:02 »
0
GREAT news, thanks for the update!

« Reply #16 on: August 08, 2019, 12:11 »
0
Thank you! Great news!

« Reply #17 on: August 08, 2019, 12:36 »
0
Great news, (for once!), and I should qualify for the Photography plan again.

However, I recently upgraded to the full CC package, so will I be offered a discount to the value of the photo plan?

Thank you!

Kat

Hi Kat,

No, there isn't a discount option based on the CCP bonus. You could gift it to a friend or family member. If you did, I'm sure you would be regarded as a personal hero to whomever you gifted it which is a priceless opportunity right? :) 

-Mat

*, I only just signed up.

Ah well, I have no one to gift it to but it was a nice idea anyway.

wds

« Reply #18 on: August 08, 2019, 12:45 »
0
Dang, I don't have that many video uploads to qualify for the whole package :(

Then you had better get busy producing new content Sean. There is still plenty of time!  :)

-Mat

Ah, it goes through the end of the year?  The way it read, I wasn't sure.

For both plan qualifications it says: "........during the period of Jan 1- Dec 31, 2019......"

It's on the web page FAQ.

« Reply #19 on: August 08, 2019, 13:35 »
+1
Woohoo! I was starting to think that Adobe wasn't going to do this again this year. Very nice perk.

« Reply #20 on: August 08, 2019, 13:48 »
+1
Very nice.
That's certainly the good news of the day for microstockers!

« Reply #21 on: August 08, 2019, 14:02 »
0
For both plan qualifications it says: "........during the period of Jan 1- Dec 31, 2019......"

It's on the web page FAQ.

Cool.  I didn't dig that far.

« Reply #22 on: August 08, 2019, 14:11 »
+7
I still don't understand why are vector artists always left behind?
With 300 vector uploads one should receive an Illustrator CC license code.
A photography plan is pretty useless for vector creators, even though we qualify...

Shelma1

« Reply #23 on: August 08, 2019, 14:18 »
+6
And for illustrators....nothing. Again.

« Reply #24 on: August 08, 2019, 14:28 »
0
Thats fantastic again.

« Reply #25 on: August 08, 2019, 14:46 »
+1
Wonderful!  again, adobe is one of the few agencies that concretely values its contributors!

« Reply #26 on: August 08, 2019, 14:59 »
+2
Excellent chess move once again from Adobe to gain fidelity and respect from contributors. Thanks Adobe and thanks Mat for your work with us :)

SpaceStockFootage

  • Space, Sci-Fi and Astronomy Related Stock Footage

« Reply #27 on: August 08, 2019, 15:17 »
+4
Shame there's nothing based on sales, and only uploads. Might take me a while to submit 300 animations!

Mir

« Reply #28 on: August 08, 2019, 15:30 »
+5
What about Illustrators?
It would be nice to include us too... ::)

« Reply #29 on: August 08, 2019, 15:31 »
+1
That's great news, thank you Matt and Adobe

« Reply #30 on: August 08, 2019, 16:09 »
+1
Yes, Thank you Matt for this news and convey our thanks to Adobe for doing this nice gesture in behalf of its contributers!

« Reply #31 on: August 08, 2019, 20:23 »
0
thanks, I appreciate it! I believe I should qualify.

When will the codes/info be sent out?

Thanks!

Shelma1

« Reply #32 on: August 08, 2019, 20:48 »
+1
I notice Mat doesn't even bother responding to the illustrators. We're worthless, why make an effort? Why even offer Adobe Illustrator? We can draw sh!t by hand.

« Reply #33 on: August 08, 2019, 20:59 »
+1
I notice Mat doesn't even bother responding to the illustrators. We're worthless, why make an effort? Why even offer Adobe Illustrator? We can draw sh!t by hand.

Sorry Shelma, I'm not ignoring you. We don't have a standalone version of Illustrator available as a bonus at this time. You would need to submit 300 videos in addition to your vectors to receive a complimentary code for the full Creative Cloud which does have Illustrator in it. Your feedback has been noted. I'm sorry you are disappointed.

Best regards,

Mat

« Reply #34 on: August 08, 2019, 21:00 »
+1
thanks, I appreciate it! I believe I should qualify.

When will the codes/info be sent out?

Thanks!

The first batch of codes should  be sent via email in approximately 6 weeks.

-Mat

Shelma1

« Reply #35 on: August 08, 2019, 21:05 »
+3
I notice Mat doesn't even bother responding to the illustrators. We're worthless, why make an effort? Why even offer Adobe Illustrator? We can draw sh!t by hand.

Sorry Shelma, I'm not ignoring you. We don't have a standalone version of Illustrator available as a bonus at this time. You would need to submit 300 videos in addition to your vectors to receive a complimentary code for the full Creative Cloud which does have Illustrator in it. Your feedback has been noted. I'm sorry you are disappointed.

Best regards,

Mat

Ridiculous. Adobe now expects illustrators to become videographers or animators as well. Imagine walking into a roomful of people and offering everyone a gift except, for no particular reason, one person. And then telling them they need to become a different person if they want a gift. I see that vectors are top sellers across all stock sites, but whatever. Between Shutterstock's ridiculous new submission requirements for illustrators and Adobe's refusal to acknowledge us, I'm really not into contributing anything any more. No biggie....I've only been using your products since their inception.

« Reply #36 on: August 08, 2019, 23:19 »
0
Great ! Thanks a lot :)

Noedelhap

  • www.colincramm.com

« Reply #37 on: August 09, 2019, 03:53 »
+1
Thanks Mat, it's great to hear the bonus program has returned. I see they've upped the ante. The "$500 in sales" requirement is gone, but now we need 300 freshly uploaded videos. I better get to work then... ;)

@Shelma:
I agree it's not fair to leave illustrators hanging like that. I have the luxury of being a vector AND video contributor, but hopefully next year they'll include ALL contributors.
« Last Edit: August 09, 2019, 03:56 by Noedelhap »

« Reply #38 on: August 09, 2019, 04:46 »
+2
Thanks Mat, it's great to hear the bonus program has returned. I see they've upped the ante. The "$500 in sales" requirement is gone, but now we need 300 freshly uploaded videos. I better get to work then... ;)

@Shelma:
I agree it's not fair to leave illustrators hanging like that. I have the luxury of being a vector AND video contributor, but hopefully next year they'll include ALL contributors.

... and motion graphic template people :)

Mir

« Reply #39 on: August 09, 2019, 05:09 »
+5
But why are you excluding illustrators, aren't vector sales a large percentage of the total.
Giving a bonus to photographers and video contributors and nothing to illustrators both this and last year makes me feel offended.
If you wanted to include us you could have given a discounted price of whatever plan we are using or something similar.
My guess is the bonus is a marketing tool because lots of people are switching to affinity as they don't like the subscription only option but I still don't understand why not give something to illustrators too.

« Reply #40 on: August 09, 2019, 14:09 »
0
Awesome thanks very much Mat and Adobe

« Reply #41 on: August 10, 2019, 14:33 »
+5
Mat: Why not just offer Creative Cloud to content providers of 300 ++ submissions a year? As you can see from the posts above illustrators get the short end of the stick. As it stands for me, I get the free Photoshop but use an alternate to Premiere, simply because of cost. I'd glady use Pemiere if it was offered. I am not a marketing guru, but it makes total sense to me to pull in the creative community for all aspects of what Adobe has on offer. If you think about it some people won't even use what is on offer, and others will take full advantage. To exclude content providers because there is no stand alone product makes no sense at all. There are other video editing programs and other illustration programs and Adobe is more or less saying we don't matter, and truth be told I think offering the full meal deal would go a long way within the creative community regardless of medium in which we choose to express. It would be a real morale booster. Food for thought.

« Reply #42 on: August 14, 2019, 09:48 »
+1
Nice to hear that the Bonus Program continues :-) Unfortunately, my previous code expired prior I have activated it :(

« Reply #43 on: August 17, 2019, 06:58 »
0
I thought last years codes had no expiry?  You could use one after the other if you had both?

Edit:- Scrap that.  I found the FAQ. 12 months.
Glad i saw that, im using the LR one and the all apps expires Sept1 so i need to use it before then.
« Last Edit: August 17, 2019, 07:02 by gnirtS »

wds

« Reply #44 on: August 17, 2019, 07:57 »
+2
I thought last years codes had no expiry?  You could use one after the other if you had both?

Edit:- Scrap that.  I found the FAQ. 12 months.
Glad i saw that, im using the LR one and the all apps expires Sept1 so i need to use it before then.

Where is that FAQ, because my understanding was that the one I received expires in July 2021?

« Reply #45 on: August 17, 2019, 08:25 »
+1
There seem to be 2 FAQs with different dates:-

https://helpx.adobe.com/lt/stock/contributor/help/creative-cloud-giveaway-FAQ.html
Says "You have until July 31, 2021 to redeem the code."

Whereas this:-  https://helpx.adobe.com/stock/contributor/help/creative-cloud-bonus-FAQ.html
says "The code will remain valid 12 months from the date it is issued to you. "

The latter is the one linked in the email that sent the code.

wds

« Reply #46 on: August 17, 2019, 08:57 »
+1
There seem to be 2 FAQs with different dates:-

https://helpx.adobe.com/lt/stock/contributor/help/creative-cloud-giveaway-FAQ.html
Says "You have until July 31, 2021 to redeem the code."

Whereas this:-  https://helpx.adobe.com/stock/contributor/help/creative-cloud-bonus-FAQ.html
says "The code will remain valid 12 months from the date it is issued to you. "

The latter is the one linked in the email that sent the code.

Okay, now I am confused. The FAQ for the first program ($500 in sales...) says expiration date: 7/31/2021.
The FAQ for the latest program says expiration date is one year from issuance of code. So for the first (>$500 sales) program, it would seem that 7/31/2021
is the expiration date.

Mat, can we get a clarification on this? Specfically, what is the expiration date for folks that qualified for the original (>$500 sales) program?

Thanks

« Reply #47 on: August 17, 2019, 11:25 »
0
The first one says published Last published: 2018 August 9

The second link is published August 2019.

So i assume the first one applies to the codes issued in 2018?

Clarification would be helpful.

« Reply #48 on: August 17, 2019, 14:55 »
+4
Hey Mat,

I'm also confused. Can you please help me with this:

I've received the "Creative Cloud Bonus" code last year. I haven't activated the code yet. I tried to activate it now and it says it's expired.

But here is the email I've received from Adobe:

"Dear -------,
 
Last August the Adobe Stock team launched a Creative Cloud giveaway program to reward our top contributors. Congratulations, you are one of them!
You were awarded a 12 month free Creative Cloud subscription, and received an email from compext@adobe.com with your redemption code. We noticed that you havent redeemed the code yet to start your free access to Lightroom CC, Photoshop CC, and more.
In case you overlooked the previous email, your code is -----. You have until July 2021 to redeem it. ..."


So as stated in this email I've received from you, the code should still be valid.

Can you please help me with this?

Thanks!

« Reply #49 on: August 18, 2019, 04:59 »
0
Hey Mat,

I'm also confused. Can you please help me with this:

I've received the "Creative Cloud Bonus" code last year. I haven't activated the code yet. I tried to activate it now and it says it's expired.

But here is the email I've received from Adobe:

"Dear -------,
 
Last August the Adobe Stock team launched a Creative Cloud giveaway program to reward our top contributors. Congratulations, you are one of them!
You were awarded a 12 month free Creative Cloud subscription, and received an email from compext@adobe.com with your redemption code. We noticed that you havent redeemed the code yet to start your free access to Lightroom CC, Photoshop CC, and more.
In case you overlooked the previous email, your code is -----. You have until July 2021 to redeem it. ..."


So as stated in this email I've received from you, the code should still be valid.

Can you please help me with this?

Thanks!

+1

« Reply #50 on: August 19, 2019, 00:25 »
0
Hey Mat,

I'm also confused. Can you please help me with this:

I've received the "Creative Cloud Bonus" code last year. I haven't activated the code yet. I tried to activate it now and it says it's expired.

But here is the email I've received from Adobe:

"Dear -------,
 
Last August the Adobe Stock team launched a Creative Cloud giveaway program to reward our top contributors. Congratulations, you are one of them!
You were awarded a 12 month free Creative Cloud subscription, and received an email from compext@adobe.com with your redemption code. We noticed that you havent redeemed the code yet to start your free access to Lightroom CC, Photoshop CC, and more.
In case you overlooked the previous email, your code is -----. You have until July 2021 to redeem it. ..."


So as stated in this email I've received from you, the code should still be valid.

Can you please help me with this?

Thanks!

Yeah, same here. I was going to use it after the current one but the expiry date appears to have been changed after first said 2021. When I found out they were awarding new ones I was going to send it to someone else... glad I didn't  :D

« Reply #51 on: August 19, 2019, 03:34 »
0
Hey Mat,

I'm also confused. Can you please help me with this:

I've received the "Creative Cloud Bonus" code last year. I haven't activated the code yet. I tried to activate it now and it says it's expired.

But here is the email I've received from Adobe:

"Dear -------,
 
Last August the Adobe Stock team launched a Creative Cloud giveaway program to reward our top contributors. Congratulations, you are one of them!
You were awarded a 12 month free Creative Cloud subscription, and received an email from compext@adobe.com with your redemption code. We noticed that you havent redeemed the code yet to start your free access to Lightroom CC, Photoshop CC, and more.
In case you overlooked the previous email, your code is -----. You have until July 2021 to redeem it. ..."


So as stated in this email I've received from you, the code should still be valid.

Can you please help me with this?

Thanks!

Yeah, same here. I was going to use it after the current one but the expiry date appears to have been changed after first said 2021. When I found out they were awarding new ones I was going to send it to someone else... glad I didn't  :D

Exact same thing has just happened to me. Just tried to activate my first adobe cloud givaway from last year and it says it's expired. About 6 months ago an adobe employee emailed me reminding me that it expires in 2021. Whats going on Matt???

« Reply #52 on: August 19, 2019, 03:46 »
0
Hey Mat,

I'm also confused. Can you please help me with this:

I've received the "Creative Cloud Bonus" code last year. I haven't activated the code yet. I tried to activate it now and it says it's expired.

But here is the email I've received from Adobe:

"Dear -------,
 
Last August the Adobe Stock team launched a Creative Cloud giveaway program to reward our top contributors. Congratulations, you are one of them!
You were awarded a 12 month free Creative Cloud subscription, and received an email from compext@adobe.com with your redemption code. We noticed that you havent redeemed the code yet to start your free access to Lightroom CC, Photoshop CC, and more.
In case you overlooked the previous email, your code is -----. You have until July 2021 to redeem it. ..."


So as stated in this email I've received from you, the code should still be valid.

Can you please help me with this?

Thanks!


Yeah, same here. I was going to use it after the current one but the expiry date appears to have been changed after first said 2021. When I found out they were awarding new ones I was going to send it to someone else... glad I didn't  :D


Exact same thing has just happened to me. Just tried to activate my first adobe cloud givaway from last year and it says it's expired. About 6 months ago an adobe employee emailed me reminding me that it expires in 2021. Whats going on Matt???


Also I've never bought adobe cloud before (still use CS6) so the 'Digital River' thing doesn't apply to me. This is the email I recieved on 18/12/18
(deleted personal info)

Dear ........
 
Last August the Adobe Stock team launched a Creative Cloud giveaway program to reward our top contributors. Congratulations, you are one of them!
You were awarded a 12 month free Creative Cloud subscription, and received an email from compext@adobe.com with your redemption code. We noticed that you havent redeemed the code yet to start your free access to Lightroom CC, Photoshop CC, and more.
In case you overlooked the previous email, your code is ..................

You have until July 2021 to redeem it.
     Visit www.creativecloud.com/redeem
     Sign in with your Adobe ID
     Enter your redemption code ...................... to claim your complimentary access to the Creative Cloud plan
     To bypass the credit card entry page, click on 'Remind Me Later', and then click on 'Get Started' to download your software
 
Please note, if you are an existing subscriber, your payments will be paused only if you have the exact same plan as the complimentary one (Creative Cloud). If you have any other plan, or if you receive the error 'Invalid Code' when you attempt to redeem the code, please read the Giveaway FAQ carefully.
 
Thank you,
The Adobe Stock Contributor Success Team

« Reply #53 on: August 19, 2019, 06:37 »
0
Ive got exactly the same, "this code has expired".

Its (i) under 12 months old and (ii) the email says July 2021.

Ive emailed support (i guess everyone else has too)

EDIT:- Very speedy response from support.  They've requested a new code.
« Last Edit: August 19, 2019, 07:35 by gnirtS »

« Reply #54 on: August 19, 2019, 07:38 »
0
I have same problem. Say "Were sorry, but it seems like this redemption code has expired" but in email say "You have until July 2021 to redeem it".
Mat, what to do? My subs is expired, and I can`t use Photoshop any more :(

« Reply #55 on: August 19, 2019, 08:49 »
0
Just message support - they replied to me within minutes.

« Reply #56 on: August 19, 2019, 11:51 »
+5
I have same problem. Say "Were sorry, but it seems like this redemption code has expired" but in email say "You have until July 2021 to redeem it".
Mat, what to do? My subs is expired, and I can`t use Photoshop any more :(

Codes from the 2018 program are valid until 2021, but due to a glitch some codes expired early. Please contact the Contributor Success team via the contact us link at the bottom of the contributor portal to let us know that your code has expired. We verify your info and will issue a new code.

thanks,

Mat

« Reply #57 on: August 19, 2019, 14:20 »
0
I have same problem. Say "Were sorry, but it seems like this redemption code has expired" but in email say "You have until July 2021 to redeem it".
Mat, what to do? My subs is expired, and I can`t use Photoshop any more :(

Codes from the 2018 program are valid until 2021, but due to a glitch some codes expired early. Please contact the Contributor Success team via the contact us link at the bottom of the contributor portal to let us know that your code has expired. We verify your info and will issue a new code.

thanks,

Mat

That's great, Mat.
Thanks!

« Reply #58 on: August 19, 2019, 14:59 »
0
I know I have sold enough video's but have never gotten a code

« Reply #59 on: August 19, 2019, 16:27 »
0
I have same problem. Say "Were sorry, but it seems like this redemption code has expired" but in email say "You have until July 2021 to redeem it".
Mat, what to do? My subs is expired, and I can`t use Photoshop any more :(

Codes from the 2018 program are valid until 2021, but due to a glitch some codes expired early. Please contact the Contributor Success team via the contact us link at the bottom of the contributor portal to let us know that your code has expired. We verify your info and will issue a new code.

thanks,

Mat

That's great, Mat.
Thanks!

Thank you, I`ll try this ;)

« Reply #60 on: Yesterday at 00:49 »
+1
It has worked. I have contacted the support (the Adobe Stock support), they promised me a new key and in two days, the new key was in my inbox. I have applied that and even though it was set correctly, it still has been showing that my next billing is next week for a while. After few hours, everything corrected itself and now it is showing that the next billing is in September 2020. Great. Thanks, Adobe :-)

« Reply #61 on: Yesterday at 02:24 »
+1
I can confirm that Contributor Success team gave me a new code that works.
Thanks!

« Reply #62 on: Yesterday at 04:05 »
0
Im still waiting for the new code after the initial 48hour reply say they'd give me one.

« Reply #63 on: Yesterday at 06:43 »
0
I can confirm that Contributor Success team gave me a new code that works.
Thanks!

Confirm by me to. Thank you ;)

Shelma1

« Reply #64 on: Yesterday at 16:43 »
+2
Wheres my code?

Oh wait...Im an illustrator. No soup for you.

« Reply #65 on: Yesterday at 16:58 »
+1
Wheres my code?

Oh wait...Im an illustrator. No soup for you.

#illustratorslifesmatter #notmetoo?


« Reply #66 on: Today at 04:23 »
0
Hi!

I just got email that my Adobe Creative Cloud All Apps plan is about to expire (in one week). This year I have again 300 or more accepted video files and my accepting ratio is more than 50%. So I think I qualify again. And here is little problem for me. From 29. 8.2019 I can't use any more this Creative Cloud.

Next week I will need new code if possible. Or I need to buy one month subscription and wait.

Thank you Adobe!



 

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